How to integrate B-Cart with LINE WORKS to automatically notify LINE WORKS when an order is placed in B-Cart

Would you like to automatically notify order details and improve your business speed? By integrating B-Cart with LINE WORKS, you can set up a system where notifications are automatically sent to LINE WORKS when an order occurs. This automation aims to enhance information transmission and overall business speed. In this article, we will explain the specific methods and benefits of app integration. No programming is required, and it can be easily implemented, so please give it a try.

Recommended for

・EC operation managers who regularly use B-Cart and feel challenges in the speed and efficiency of order notifications.
・Warehouse staff who have introduced LINE WORKS as an internal communication tool but find information sharing cumbersome.
・Logistics department personnel who want to reduce human errors in transcribing order information.
・Those who use B-Cart and LINE WORKS and want to integrate each app to streamline operations.

Benefits and Examples of Integrating B-Cart and LINE WORKS

Benefit 1: Easier Order Tracking

When an order occurs in B-Cart, a quick notification is sent to LINE WORKS, allowing staff to promptly grasp the order. This reduces the hassle of confirming order details and sharing information, supporting a smooth transition to the next action. For example, early initiation of inventory checks or delivery preparations can make it easier to meet deadlines, ultimately improving customer satisfaction and operational efficiency. Additionally, even in the case of sudden orders, immediate response is possible, contributing to speeding up the order process.

Benefit 2: Faster Information Transmission

When an order notification arrives in LINE WORKS, the order information is quickly shared with all relevant staff. This eliminates the need to contact each staff member individually, streamlining the overall sharing of order details. For example, the delivery department can quickly grasp the information ordered by the customer, facilitating smooth shipping processes. Moreover, automatic notifications reduce delays and misunderstandings in information sharing, strengthening inter-departmental collaboration and reducing unnecessary confirmation tasks and instruction errors. This enables accurate information transmission even in environments where speed is prioritized, leading to an overall efficiency in the business flow.

Benefit 3: Reduction of Human Errors

By implementing a system to receive order notifications from B-Cart in LINE WORKS, you can reduce the tasks of manually transcribing information and performing double checks. This reduces human errors such as incorrect entries, transmission mistakes, and information leaks. For example, in the traditional process of visually confirming order details and then manually reflecting them in the inventory system, there was a risk of errors and information leaks, but receiving notifications automatically can prevent such mistakes. Especially in situations where multiple orders occur simultaneously, it supports the quick and accurate notification of order details, reducing the burden on staff. Ultimately, it is expected to prevent troubles such as incorrect deliveries or orders to customers in advance, enhancing the overall reliability of operations.

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How to Integrate B-Cart with LINE WORKS

From here, we will explain the steps for app integration. The general flow is as follows:
・Integrate B-Cart and LINE WORKS with My Apps
・Copy the template
・Set triggers in B-Cart and actions in LINE WORKS
・Set the trigger to ON and prepare for flow operation
If you are already registered with Yoom, please log in. If not, please register for free and proceed with the setup.

Step 1: Integrate B-Cart and LINE WORKS with My Apps

First, integrate B-Cart with My Apps.
After logging into Yoom, click on "My Apps" on the left side of the screen and proceed with the setup from "+ New Connection".

Next, search for and click on B-Cart.

The login page will be displayed. Enter the email address and password registered with B-Cart and click login.

Grant access permission, and the My Apps integration will be complete.

Next, search for and click on LINE WORKS.

Next, enter the "Client ID", "Client Secret", and "Scope". For the LINE WORKS (API2.0) Callback settings, please refer to here.
Once each item is entered, click "Add". This completes the My Apps integration for LINE WORKS.

Next, proceed with the setup using the Flowbot template.
Log into Yoom and click "Try it" on the banner below.

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A message saying "Template has been copied!" will be displayed, so click "OK" to complete the copy.

Step 2: Set the Trigger

Set the trigger for B-Cart. Click "When an order is placed".

Next, check the "Account information to link with B-Cart".
You can freely edit the title, but leave the trigger action as is and click "Next".

Select the app trigger interval from 5 minutes, 10 minutes, 15 minutes, 30 minutes, or 60 minutes.
Please note that the shortest trigger interval varies depending on the plan.
After setting, place a test order in B-Cart and click "Test".

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If the order information is displayed in the output, the test is successful.
Click "Save" to complete the setup.

Step 3: Set the Action

Next, set the action for LINE WORKS.
Click "Send a message to the talk room".

As before, perform optional editing of the title and check the account information, proceed by clicking "Next" without changing the action.

Next, set the connection details and message content for LINE WORKS.
Refer to the annotation for "Bot ID" and enter the ID obtained from the Developer Console or when adding the bot.
Enter the "Talk Room ID" obtained when creating the talk room or from the talk room menu.
For "Message", you can quote information obtained from B-Cart by clicking the field. Edit freely if you want to change the initial settings or add items.
Once everything is set, click "Test" to check if the message is sent to the specified talk room in LINE WORKS.
After confirming the message is sent, click "Save".

Click "Turn on Trigger" to complete the preparation for flow operation. This will automatically notify LINE WORKS of order details occurring in B-Cart.

Other Automation Examples Using B-Cart

1. Add to Salesforce When an Order Occurs in B-Cart

When an order occurs in B-Cart, the information is automatically registered in Salesforce.
This integration enables centralized management of customer information and supports the efficiency of sales activities.

2. Send Gmail when there is an order in the specified delivery group in B Cart

When an order occurs in the delivery group specified in B Cart, a notification is automatically sent via Gmail.
This mechanism facilitates smooth information sharing and is expected to expedite the delivery process.

3. Add to freee Invoice when an order occurs in B-cart

When an order occurs in B-cart, the information is automatically added to freee Invoice.
This reduces the effort of creating invoices and supports accurate data management.

Summary

The integration of B-Cart and LINE WORKS enables the automation of order notifications, which is expected to improve operational efficiency.
This can lead to faster information transmission and a reduction in human errors, supporting the reduction of staff workload.

Yoom's app integration can be easily implemented without the need for programming. Take this opportunity to introduce app integration and experience improved operational efficiency.