cyzenとLINE WORKSの連携イメージ
How to Integrate Applications

2025/01/14

How to link cyzen with LINE WORKS and notify LINE WORKS when a report is created in cyzen

s.kumagai

Improving operational efficiency and speeding up information sharing are challenges faced by many companies. In particular, creating and sharing reports on-site requires timely responses. In this article, we introduce a method to automatically notify LINE WORKS of reports created in cyzen by integrating cyzen with LINE WORKS. This enables faster information sharing and prevents missed responses, leading to improved productivity for the entire team. This is a no-code solution for improving operational efficiency, so please read to the end.

Recommended for:

  • Those who use cyzen and LINE WORKS in their business operations.
  • Those who want to improve the speed of information sharing for reports.
  • Those who want to prevent missed report checks and delayed responses.
  • Company representatives who want to strengthen rapid response capabilities in emergencies.
  • Those who want to streamline collaboration between field and management and improve overall team productivity.

Benefits and Examples of Integrating cyzen with LINE WORKS

Benefit 1: Improve the speed of sharing report content

When a report is registered in cyzen, a notification is automatically sent to LINE WORKS. This allows all stakeholders to quickly receive new information. For example, when a sales representative submits a report after a customer visit, the information is immediately shared with managers and support teams, enabling quick follow-up. This increases response speed and enhances customer satisfaction.

Benefit 2: Reduce the risk of errors and omissions

The automatic notification feature prevents human errors such as missed report checks and delayed responses. Manual information sharing tends to result in human errors. For example, when important complaints or urgent matters are reported, there are no communication errors caused by human intervention. This prevents missed responses and ensures reliable business operations.

Benefit 3: Enable rapid response in emergencies

Highly urgent information is also immediately notified to LINE WORKS upon report registration. For example, if equipment failure occurs on-site, the report is instantly communicated to the technical team and managers, enabling rapid response. This system helps prevent the escalation of issues and contributes to maintaining service quality. Even in situations requiring urgent responses, smooth collaboration within the team is possible.

Now, let's explain how to use the no-code tool Yoom to notify LINE WORKS when a report is registered in cyzen.

[About Yoom]

How to Create a Report in cyzen and Notify LINE WORKS

This can be achieved by receiving the registration of a record in cyzen's database using cyzen's API and notifying the specified channel in LINE WORKS using LINE WORKS' API. Generally, programming knowledge is required to achieve this, but with the no-code tool Yoom, it can be easily accomplished without programming knowledge.

We will proceed with the flow in four main steps:
・Register cyzen and LINE WORKS as My Apps
・Copy the template
・Set the cyzen trigger as the starting point and follow with LINE WORKS notification settings
・Turn on the trigger

If you are not using Yoom, please register for free here.
If you are already using Yoom, please log in.

Step 1: Register cyzen and LINE WORKS as My Apps

First, let's register the apps we will use this time as My Apps.
By registering as My Apps first, subsequent tasks will proceed smoothly.

Register cyzen as My App.
Log in to the Yoom workspace and click "+ New Connection" on the My Apps screen.

Enter cyzen in the search box and click on the displayed suggestion.

Enter the necessary information for account linking according to the content.
Once entered, click "Add".

Next, link with LINE WORKS.
Enter LINE WORKS in the search box and click on the displayed suggestion.

Enter the necessary information to link with LINE WORKS and click "Add".
For more details on how to register My Apps, please see here.

Step 2: Copy the Template

Next, copy the Yoom template.
Click the icon for "Try this template" on the banner template below.

When the screen shown in the image below is displayed, the template copy is complete.

Step 3: Set up the cyzen trigger as the starting point of the flow, followed by the LINE WORKS operation settings

Click within the red frame below.
On the screen for selecting the linked account and action, make sure that the cyzen account you are linking this time is correct, and click "Next".

The screen for API connection settings of the app trigger will be displayed.
Enter the information as instructed.

・Trigger activation interval: You can select from 10 minutes, 15 minutes, 30 minutes, or 60 minutes.
・Company ID: Enter the company ID in cyzen.

Once entered, click "Test" → "Save".

Next, set up notifications in LINE WORKS.
Click the red frame area on the screen below.
On the screen for selecting the linked account and action, make sure that the LINE WORKS account you are linking this time is correct, and click "Next".

The screen shown in the image below will be displayed. Proceed with entering the information as instructed.

Clicking on the input fields will display the output.
As shown in the image below, you can easily enter the information obtained from the linked app.

Utilize the output to proceed with the input.

Example text is already entered for the message content.
Modify it to any desired content as needed.

Once entered, click "Test" → "Save".

Step 4: Turn on the trigger and confirm the integration automation

Finally, the screen below will be displayed, so turn on the trigger. The flow bot will start automatically.

This completes the automation setup. The template used this time is as follows.

Other Automation Examples Using cyzen and LINE WORKS

① Register a Spot in cyzen When an Account is Registered in Salesforce

This flow registers a spot in cyzen when an account is registered in Salesforce. With this flow, you can register a spot in cyzen when an account is registered in Salesforce, preventing human error. By automating the registration of spot information in cyzen, there is no waiting time for information updates, allowing for quicker response times.

② Notify LINE WORKS when a file is uploaded to Google Drive

This flow notifies LINE WORKS when a file is uploaded to Google Drive. By utilizing this flow, it helps prevent human errors such as message mistakes. Improving work efficiency allows you to allocate time to other important tasks.

③Summarize the contents of meeting minutes registered in the Notion database and notify LINE WORKS

This flow summarizes the contents of meeting minutes registered in the Notion database and notifies LINE WORKS. By implementing this flow, the contents of meeting minutes registered in the Notion database are automatically summarized and notified to LINE WORKS. This allows team members to quickly grasp important points without reading the entire minutes. Even members who could not attend the meeting or have limited time can receive concise information, leading to more efficient information sharing and improved productivity for the entire team.

Summary

The integration of cyzen and LINE WORKS automates the sharing of report information, significantly improving work efficiency. Quick information sharing leads to rapid responses and error prevention, enhancing the productivity of the entire team. No special skills or knowledge are required to implement automation with Yoom.
Simply follow the instructions for easy operation. Take advantage of Yoom's automation and experience improved work efficiency.

The person who wrote this article
s.kumagai
I worked for a web marketing company as customer support for about 3 years. I spent time managing customer information and internal data, and when I was worried, I came across Yoom. I have a strong feeling every day that I wish I could come across Yoom sooner, which is easy to use even without programming knowledge... I hope it will help those who have similar problems with improving work efficiency!
Tags
LINE WORKS
Automatic
Automation
Integration
Related Apps
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