How to integrate DEXTRE with Slack to receive notifications in Slack when an order is placed in DEXTRE

For those running an online shop, quickly sharing order information within the team is extremely important. By speeding up the response time from order receipt to shipment for customer orders, you can improve service quality.
By utilizing Yoom to integrate DEXTRE with Slack, you can receive notifications on Slack whenever an order is placed on DEXTRE.
This can prevent miscommunication or omissions in order information and strengthen information sharing within the team.
This article explains how to set up the flow to notify Slack when an order is placed on DEXTRE and the benefits of implementing it.

Recommended for

Those using DEXTRE and Slack who want to integrate them to make order management more efficient
Team leaders who feel challenged by sharing order information across multiple departments
Logistics personnel looking to streamline processes from order receipt to shipment and shorten lead times
EC operators facing challenges in visualizing order status and managing tasks

Benefits and Examples of Integrating DEXTRE and Slack

Benefit 1: Smooth Information Grasp

With this integration, notifications are quickly sent to Slack when an order is placed on DEXTRE, allowing staff to smoothly grasp the information.
For example, when receiving an express delivery order, quick notifications can shorten the lead time from order confirmation to shipment preparation.
This may lead to improved customer satisfaction more than ever before.

Benefit 2: Enhanced Information Sharing

By implementing this integration, notifications are sent to Slack when an order is placed on DEXTRE, allowing simultaneous information sharing across multiple departments such as sales, inventory management, and delivery teams.
For instance, when receiving a large order, receiving notifications on Slack enables each department to quickly coordinate and promptly handle inventory replenishment and delivery arrangements.
Additionally, receiving notifications can prevent manual transmission errors and omissions, potentially improving operational efficiency.

Benefit 3: Order Status Visualization

By utilizing Slack's notification feature, you can check the order status in a timeline format, quickly understanding who is handling which order and identifying any unaddressed orders.
For example, upon discovering an unaddressed order, quickly assigning a responsible person can prevent delivery delays or order omissions.
This can also lead to improved service quality.

Now, let's explain the method of using Yoom to "notify Slack when an order is placed on DEXTRE."

[What is Yoom]

How to Notify Slack When an Order is Placed on DEXTRE

This can be achieved by receiving the order occurrence on DEXTRE using DEXTRE's API and notifying Slack using Slack's provided API.
Generally, programming knowledge is required to achieve this, but by using the no-code tool Yoom, it can be easily accomplished without programming knowledge.

We will create this in the following major processes.

Register DEXTRE and Slack as My Apps
Copy the template
Set the trigger in DEXTRE, which serves as the starting point of the flow, followed by the operation settings in Slack
Turn on the trigger button and verify the integration operation between DEXTRE and Slack

If you are not using Yoom, please register for free from here.
If you are already using Yoom, please log in.

Step 1: Connect DEXTRE and Slack with My Apps

Register My Apps to connect DEXTRE and Slack to Yoom. By registering My Apps first, automation settings become easier.
First, register DEXTRE with My Apps.
Click "My Apps" → "New Connection" on the left side of the Yoom screen.

A list of apps and a search bar will be displayed, so select DEXTRE either by searching or from the list.

When the following screen appears, enter the "Account Name" and "Access Token" and click Add.
*An access token is required to register DEXTRE with My Apps.
Set the DEXTRE API key in the access token in advance. For information about the API key, please contact your DEXTRE representative.

This completes the My Apps connection for DEXTRE.

Next, register Slack with My Apps.
Similarly, search for Slack in the app list or use the search bar.

Enter the workspace URL and click "Continue".

When the following screen appears, granting access will complete the My Apps connection for Slack.
If you have any questions, please refer to here.

Once both My Apps registrations are complete, DEXTRE and Slack will be displayed in My Apps.

Next, proceed with the settings using the Flowbot template.
Log in to Yoom and click "Try it" on the banner below.

The message "Template has been copied!" will be displayed. Click "OK" to complete the copy.

Step 2: Set the Trigger

Next, set the trigger for DEXTRE.
Click "When an order occurs".

Check the "Account information to integrate with DEXTRE".
You can freely change the title, but do not change the trigger action and click "Next".

Next, configure the API settings. You can select the "Trigger activation interval" from intervals of 5 minutes, 10 minutes, 15 minutes, 30 minutes, and 60 minutes.
Please note that the shortest activation interval varies depending on the plan.

Select the "Brand ID" from the options.

After setting, click "Test". When you run the test, the order information will be displayed in the output.
Confirm that the order information is displayed in the output and click "Save".

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Step 3: Set the Action

Next, set the action for Slack.
Click "Integrate with app".

Check the "Account information to integrate with Slack".
You can freely change the title, but do not change the action.

Next, perform the "API connection settings".
Select the "Channel ID to post to" from the options.

Set the "Message" to the content you want to notify.
You can use the output information obtained in the "Trigger settings" from the "Output".

After setting, click "Test".
If "Test successful" is displayed, click "Save".

Step 4: Verify the Automation of DEXTRE and Slack

Finally, click "Turn on Trigger" to complete the automation settings.

Now, when an order occurs in DEXTRE, you will be notified on Slack. Here is the template used this time.

Other Examples of Automation Using DEXTRE

There are many other examples of automation using DEXTRE at Yoom, so here are a few introductions.

1. Flow to Notify Google Chat When an Order Occurs in DEXTRE

With this integration, you can send notifications to Google Chat when an order occurs in DEXTRE.
For example, when an order occurs in DEXTRE, you can notify a specified Google Chat room.
This allows the entire team to grasp real-time information and respond quickly to orders.

2. Flow to Notify Discord When an Order is Placed on DEXTRE

With this integration, you can send notifications to Discord when an order is placed on DEXTRE.
This allows for quick responses, especially for urgent or important orders.
Additionally, by enhancing information sharing, collaboration between departments is improved, and a reduction in lead time from order to shipment can be expected.

3. Flow to Register Product Information in DEXTRE When a Row is Updated in Google Sheets

With this integration, when a row is updated in Google Sheets, product information can be automatically registered in DEXTRE.
For example, when a new product is developed by the product development department and the new product information is entered into Google Sheets, that information is automatically registered in DEXTRE.
This helps prevent human errors such as forgetting to update manually or incorrect entries, and can also improve operational efficiency.

Summary

The integration of DEXTRE and Slack supports real-time information tracking, enhanced information sharing, and visualization of order status.
This can lead to improved operational efficiency, reduced human errors, and increased customer satisfaction.

Additionally, Yoom's app integration can be set up without any coding, allowing anyone to start immediately. Please consider implementing it.