How to integrate Google Chat with Backlog to automatically register issues in Backlog when specific messages are posted in Google Chat

Step 1: Register My Apps for Google Chat and Backlog

Please register your apps to connect Google Chat and Backlog to Yoom.
By completing the app registration in advance, you can proceed with the automation settings more easily.

First, let's register your app for Google Chat.
Click on "My Apps" → "New Connection" on the left side of the Yoom screen.

An app list and search bar will be displayed as shown below, so use either to select Google Chat (OAuth).

The following screen will be displayed, so please log in to Google Chat.

Next, register your app for Backlog.
Similarly, search for Backlog in the search bar or find it from the list.
Once the following screen is displayed, please set the "Domain".

If Google Chat and Backlog are displayed in My Apps, the registration is complete.

Step 2: Copy the Template

To set up automation, click "Try it" on the banner below.

Read the following screen display and click "OK".

The following screen will be displayed, so check the "Title" and "Description".
If you want to make changes, do so from the screen below.
To set up Google Chat initially, click "When a message is sent to the space".

Step 3: Set the Google Chat trigger that initiates the flow and the subsequent Backlog operation settings

When the following screen is displayed, check the settings.

• "Title" → Can be changed by yourself
• "Account information linked with Google Chat (OAuth)" → Check for correctness
• "Trigger Action" → When a message is sent to the space
  

Please check the following settings method.

Scroll down and make the following settings.

• "Trigger Interval" → Choose from 5 minutes, 10 minutes, 15 minutes, 30 minutes, 60 minutes
  ※ The trigger interval varies depending on the plan, so please be careful.
• "Space Resource Name" → Set as desired

Once the settings are complete, click "Test" → "Test Successful" → "Save".

Next, to set up branching based on the presence of words that are the target of issue registration, click "Branch | Presence of words that are the target of issue registration".
※ Branching is a feature (operation) available in some paid plans.
In other plans, the operation being set will result in an error, so please be careful.
A 2-week free trial is available for paid plans.
During the free trial, you can use restricted apps and features (operations).

The following screen will be displayed, so check the settings.
This time, we will set up to detect messages containing the keyword "Task".

• "Title" → Can be changed by yourself

Branching Target Output

• "Operation" → When a message is sent to the space
• "Output" → Message content

Branching Condition

"Message Content", "Contains Value", "【Task】"

Once the settings are complete, click "Save".

Next, to set up Backlog, click "Add Issue".
When the following screen is displayed, check the settings.

• "Title" → Can be changed by yourself
• "Account information linked with Backlog" → Check for correctness
• "Action" → Add Issue
  

The following screen will be displayed, so set the "Domain" and "Project ID to register the issue".

Scroll down and set the "Issue Subject".
Use the Google Chat output to set it as follows.
The output can be displayed by clicking the arrow within the red frame.

Next, set the following required items.

• "Issue Type ID" → Set as desired
• "Issue Priority" → Choose from High, Medium, Low

If there are other necessary items, set them and click "Test" → "Test Successful" → "Save".

Step 4: Turn on the trigger button and check the integration operation between Google Chat and Backlog

Finally, click "Turn on Trigger" to complete the automation settings.
Check if the flow bot starts up correctly.

Here is the template used this time.

Other Examples of Automation Using Google Chat and Backlog

There are many other examples of automation using Google Chat and Backlog in Yoom, so here are a few introductions.

1. This is a flow where a task is automatically added to Backlog and a notification is sent to Google Chat when there is a response to a form.
‍Without having to check the responses obtained from the form, tasks can be added to Backlog and notifications can be sent to Google Chat, allowing for smooth task processing.

2. This is a flow that automatically notifies Microsoft Teams when a task is added to the Backlog.
‍By notifying Microsoft Teams of the addition of tasks to the Backlog, it becomes easier to check tasks.
If you set the notification destination within the team, tasks can be shared quickly.

3. This is a flow to automatically add content posted on Slack to Backlog.
Tasks can be automatically added to Backlog from the message content, eliminating the need to launch Slack.
This removes the need for manual work and helps prevent tasks from being missed or overlooked.

Summary

By integrating Google Chat with Backlog, you can automatically register tasks by detecting specific messages, preventing registration errors and missed responses.
This eliminates the need for manual work, significantly reducing the burden on the person in charge and potentially shortening work time.
Furthermore, it allows you to manage high-priority tasks, creating an environment where tasks can be processed smoothly.

Automation using Yoom is easy for anyone to set up, so please consider incorporating it into your operations.