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How to Integrate Applications

2024/12/26

How to update external contacts in PHONE APPLI PEOPLE when a row is updated in Google Sheets

r.suzuki

In the business field, quick information sharing and centralized management are required. Especially, contact information of customers and business partners is essential for sales activities and support responses. This time, we will introduce a method to automatically update external contacts in PHONE APPLI PEOPLE when a row is updated in Google Sheets. This integration is expected to eliminate manual updates and enable speedy information sharing. We explain an integration method that even beginners can easily set up, so please refer to it. Recommended for those who: - Manage external contacts using PHONE APPLI PEOPLE - Feel burdened by update tasks in Google Sheets - Are facing challenges in speeding up customer response and improving information sharing efficiency Benefits and examples of integrating Google Sheets with PHONE APPLI PEOPLE: 1. Ensuring Information Consistency By integrating Google Sheets with PHONE APPLI PEOPLE, external contact information is quickly synchronized. This is expected to reduce the risk of discrepancies or missed updates between multiple platforms. For example, if a contact person at a business partner changes, simply entering the new information in Google Sheets will automatically reflect it in PHONE APPLI PEOPLE. This allows all employees to always share the latest contact information, preventing troubles due to communication errors. 2. Improving Operational Efficiency Since updates in Google Sheets are directly reflected in PHONE APPLI PEOPLE, there is no need for duplicate data entry or data migration tasks. For instance, when the sales department enters new customer information into Google Sheets, that data is automatically registered in PHONE APPLI PEOPLE. This saves the management department the trouble of re-entering the same information, reduces the occurrence of human errors, and allows employees to focus on core tasks, thereby improving productivity. 3. Rapid Customer Response Quick information updates between tools allow for prompt responses to customer inquiries and requests. For example, even if a customer's contact person changes, the latest contact information is swiftly shared with all employees. This prevents incorrect communication with the former contact person and is expected to enhance customer satisfaction and strengthen trust relationships through smooth communication. From here, we will set up using the Yoom template [Update external contacts in PHONE APPLI PEOPLE when a row is updated in Google Sheets] integration flow.

[What is Yoom]

How to Update External Contacts in PHONE APPLI PEOPLE When a Row is Updated in Google Sheets

You can receive updates from Google Sheets via the Google Sheets API and update external contacts through the API provided by PHONE APPLI PEOPLE.
By utilizing Yoom, a no-code tool, you can easily automate this process without any programming knowledge.

The steps for this integration flow are broadly as follows:

  • Integrate Google Sheets and PHONE APPLI PEOPLE with My Apps
  • Copy the template
  • Set up triggers and actions
  • Finally, verify that the trigger activates correctly

Preparation

1) First, access the official Yoom website and create an account.
Yoom Account Issuance Page
If you already have an account, please log in.

2) In this flow, we use a Google Sheet like the one below as a trigger.
Prepare a Google Sheet with the necessary information for PHONE APPLI PEOPLE.

3) An API key is required for My Apps registration in PHONE APPLI PEOPLE.
You can issue and obtain an API key by opening the [User Information] menu in the PC browser version of PA PEOPLE and selecting the [API Key] tab.
When issuing the API key, please check all permission scopes.

Step 1: Integrate Google Sheets and PHONE APPLI PEOPLE with My Apps

1) After logging into your Yoom account, register the apps you will use next.
Click "My Apps" and select "New Connection".


2) A list of apps that can be connected with Yoom will be displayed. Search for the two apps you will use this time, "Google Sheets" and "PHONE APPLI PEOPLE", one by one from the search box at the top.

Once you have selected Google Sheets, log in with your Google account.


Similarly, once you have selected PHONE APPLI PEOPLE, configure the settings with the account you will use. Register the API key you copied earlier.
Enter any account name in the account name field and click "Add".

3) Once registration is complete, an icon will appear in My Apps.
Check that the icon of the registered app is displayed correctly.

Step 2: Copy the Template

Click the banner below.

1) First, click on the "Try this template" icon.

2) The following confirmation screen will appear, so please click "OK".

When this screen appears, the copy has been successfully completed.

After that, you can click on the title or details to edit them.
Click the "!" icons displayed on the right in order to set the operations.
The copied template is saved in "My Projects" and can be opened from there.

Step 3: Set the Trigger

Click on "App Trigger When a row is updated".

Step 4: Set the Google Sheets Action

1) Select the action "When a row is updated" and click "Next".


2) Enter the required fields.
The trigger activation interval varies depending on the subscription plan.
Please refer to this for details of each plan.
List of feature restrictions and usage limits for each plan | Yoom Help Center (intercom.help)
If the spreadsheet ID is registered in the app, you can select it from the options.
Once the selection is complete, click "Test" and after a successful test, click "Save".

Step 5: Set the PHONE APPLI PEOPLE Action

1) Return to the flow and click the icon "Integrate with App Update External Contacts".

2) Select the action "Update External Contacts" and click "Next".

3) Enter the required information.

You can use the output information from the Google Sheets obtained earlier to input into the message.
Select from the options as needed, and once the input is complete, click "Save".


This completes the flow of 【When a row is updated in Google Sheets, update the external contacts in PHONE APPLI PEOPLE】.

Step 6: Test and Verify

Once the setup is complete, the following display will appear, so please click "Turn on Trigger".
Start the flow bot and verify that it operates correctly.

Here is the template used this time

Other Automation Examples Using Google Sheets

There are many other examples of automation using Google Sheets in Yoom, so here are a few introductions.

1. Notify Slack When a Row is Updated in Google Sheets
This template allows the sales department to automatically notify Slack when a row is updated in Google Sheets.
By sending notifications to Slack triggered by updates in Google Sheets, work efficiency can be improved.
This enables the sales department to quickly grasp important updates and respond promptly.

2. When a row is updated in Google Sheets, update the client information in freee Accounting as well
This template allows the client information in freee Accounting to be automatically updated when the accounting department updates the client information in Google Sheets. By using updates in Google Sheets as a trigger to update the client information in freee Accounting, it is expected to improve operational efficiency.
This helps prevent duplicate data entry due to human error and improves the accuracy of information.

3. Update kintone records when a row is updated in Google Sheets

This template allows the sales department to automatically update kintone records when a row is updated in Google Sheets.
By retrieving the updated data from Google Sheets and updating the corresponding kintone records, it is expected to reduce manual input.
This helps keep the sales department's information up-to-date and is expected to improve operational efficiency.

Summary

In this blog, we introduced a method to integrate Google Sheets with PHONE APPLI PEOPLE, allowing external contacts to be automatically updated when a row in the spreadsheet is updated.
This integration can save the effort of manual data updates and is expected to improve work efficiency.
Additionally, by quickly sharing the latest information, rapid customer response becomes possible, which can also enhance customer satisfaction.
With Yoom, you can easily set up the integration without any specialized knowledge.
Take this opportunity to try integrating Google Sheets with PHONE APPLI PEOPLE.

The person who wrote this article
r.suzuki
I came across Yoom when I was searching for ways to improve work efficiency on a daily basis at a small and medium-sized enterprise in a region where human resources are limited. I was casually thinking that it would be nice if this were the case, and by introducing Yoom, we can make it so much more efficient! I'm moved. Even though I have no knowledge or experience with systems or programming, my work has changed drastically, so I'm writing that I hope I can share it with many people who feel the same way.
Tags
Google Sheets
Integration
Automation
Automatic
App integration
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