LINE公式アカウントとGoogle Chatの連携イメージ
How to Integrate Applications

2024/10/24

How to link a LINE Official Account with Google Chat to automatically notify Google Chat when a message is received on the LINE Official Account

s.ougitani

Some of you might be using the LINE Official Account to analyze customer requests and questions for marketing purposes.
However, you may find it tedious to check the LINE Official Account each time.
This article introduces a method to create a flow bot that connects the LINE Official Account with Google Chat, allowing you to automatically receive notifications in Google Chat whenever a message is received on the LINE Official Account.
We will also explain in detail how to use Yoom, which enables app integration without coding.

Please take a look.

Benefits of Integrating LINE Official Account with Google Chat

Benefit 1: Using familiar tools leads to time efficiency

By integrating the LINE Official Account with Google Chat, you can automatically receive notifications in Google Chat, reducing the hassle of checking the LINE Official Account.
For instance, in an environment where messages frequently arrive on the LINE Official Account, the frequency of checking and inputting increases, which can feel burdensome.
Additionally, you might find yourself opening the LINE Official Account even when no messages have arrived.
By consolidating the confirmation tasks into a tool you are familiar with, you can use your time more efficiently.

Benefit 2: Leads to quick customer response

When a message arrives on the LINE Official Account, it is immediately notified in Google Chat, allowing you to respond quickly to customer inquiries and reducing the risk of missing confirmations.
Consider a scenario where a message requiring immediate attention, such as a complaint, arrives.
If the information is notified in a chat tool you are accustomed to, it can lead to a quick customer response.
Preventing missed confirmations while enabling quick responses may also facilitate smooth building or recovery of trust with customers.

We have introduced two benefits of integrating the LINE Official Account with Google Chat.
Previously, integration required knowledge and experience in programming, making it a high hurdle for non-engineers.
Why not consider using Yoom?

[What is Yoom]

How to Create a Flow for Integrating LINE Official Account with Google Chat

Let's create a flow bot for "Notifying Google Chat when a message is received on the LINE Official Account"!
The flow bot will be completed in two steps, so let's challenge it together.
Note: Integration with Google Chat is only possible with Google Workspace.

First, click the banner below to copy the template you will use to your Yoom My Projects.

Clicking will take you to the Yoom template site.
Let's click on "Try this template" displayed on the screen.

__wf_reserved_inherit

Then, you will be taken to Yoom's workspace, and a message indicating that a copy of the template has been made will appear, so click "OK".

__wf_reserved_inherit

That's it, the template copy is complete!

Step 1: Connect LINE Official Account and Google Chat to My Apps

Next, register your app with Yoom.
By doing this, you can connect the apps and create a flow bot.

1. Register LINE Official Account with My Apps

First, register from the LINE Official Account.
After logging into Yoom, click on My Apps displayed on the left side of the screen and select New Connection.

__wf_reserved_inherit

Select LINE Official Account for the new connection in My Apps.

__wf_reserved_inherit

Enter the account name and access token.
Please check here for how to set up the LINE Official Account.

__wf_reserved_inherit

The registration of the LINE Official Account with My Apps is now complete.

2. Register Google Chat with My Apps

Next, connect Google Chat with Yoom.
As before, click My Apps → New Connection in order.

__wf_reserved_inherit

Select Google Chat for the new connection in My Apps.

__wf_reserved_inherit

Click "Sign in with Google" on the screen to connect Yoom and Google Chat.

__wf_reserved_inherit

Enter the Client ID and Client Secret.
For detailed connection methods, please check here.

__wf_reserved_inherit

The connection between Google Chat and Yoom is now complete.

Next, copy the template to My Project and create a flow bot.
If you haven't copied it yet, please copy the flow bot template from below.

1. Hover over the banner and click "View Details"
2. Click "Try this template" on the page you moved to
3. Register for Yoom
* If you have already completed registration, the login screen will be displayed, so please log in.

Step 2: Setting Triggers for the Official LINE Account

Next, set up the trigger for the Flowbot.
Click "When a message is received from a user"!

__wf_reserved_inherit

1. Select the Linked Account and Action

・If you want to change the title, please enter it.
・Check if the account information linked to the official LINE account is correct and click "Next".

__wf_reserved_inherit

2. App Trigger Webhook Event Reception Settings

・Copy the Webhook URL and set it in the management screen of the official LINE account.
・Execute the Webhook event (receive messages from users) and click test.
・For detailed Webhook settings, please check here.

__wf_reserved_inherit

・If the test is successful, the information of the official LINE account can be obtained as output.
・Once you have set it up to this point, save it.

__wf_reserved_inherit

Step 3: Setting Actions for Google Chat

Next, let's set up the action!
Click "Notify Google Chat".

__wf_reserved_inherit

1. Select the Linked Account and Action

・The title is optional, so if you want to change it, please enter it.
・Check the account linked with Google Chat and click "Next".
・For sending messages, please check here.

__wf_reserved_inherit

2. API Connection Settings

・Set the resource name of the space.
・For the message content, select and enter the content you want to notify from the output of the official LINE account, as shown in the attached image.
・Once you have entered it, run the test, and if the message arrives in Google Chat, save it.

__wf_reserved_inherit

Click save, and when a display appears indicating that all settings are complete, click "Turn on Trigger".

__wf_reserved_inherit

This completes the Flowbot!

The Flowbot template used this time
Notify Google Chat when a message is received from a user on the official LINE account

Automation Example Using LINE Official Account

At Yoom, we are continuously producing more templates every day.
This time, we introduce templates that can be automated using the LINE Official Account.

1. This template automatically notifies LINE WORKS when a message is received from a user on the LINE Official Account.
This is a template that modifies the notification destination of the flow bot introduced in this article.
By simply registering your app, you can freely customize and set up a flow that suits your business needs.
This integration can be done without coding, which is one of the advantages of Yoom.

2. This is a template that automatically adds friends registered on the LINE Official Account to a Google Spreadsheet.
If you are doing this task manually, it requires the effort of data entry.
Especially when there are a large number of registrations, the administrative workload can be significant.
By utilizing this template, you may reduce the time spent on data entry and improve operational efficiency.

3. This is a template that allows you to automate the process of retrieving data from the LINE Official Account at a specified date and time and adding records to Google Sheets.
If you are managing the number of friends registered on the LINE Official Account and conducting marketing, it is necessary to retrieve and record data daily.
By linking the LINE Official Account with Google Sheets, you can automate such tasks, reducing the burden of data entry.
As a result, you may be able to spend more time on more important tasks such as data analysis, potentially improving work productivity.

Summary

By integrating LINE Official Account with Google Chat, you can automate notification tasks.
This reduces the workload and improves work efficiency, as you will be notified when a message arrives without having to open the LINE Official Account each time.
By utilizing Yoom, you can connect apps without code and easily create flow bots.
It's fascinating how you can create templates suitable for your business just by registering as My App with Yoom!
Take this opportunity to integrate LINE Official Account with Google Chat and automate your notification tasks.

You can issue a Yoom account from here.

The person who wrote this article
s.ougitani
After being in charge of sales and CA at a human resources company for about 5 years, I have been involved in jobs such as creating job advertisements and scouting sentences at companies that hire engineers. I'm fascinated by Yoom's revolutionary service of “automating office work.” I would like to write so that I can send out information that can be useful to everyone, even a little bit.
Tags
Google Chat
Integration
Automation
LINE Official Account
Automatic
App integration
No items found.
What is Yoom hyperautomation?
Conventional RPA can only automate simple repetitive tasks, and the setup process was very complicated.
With “hyperautomation,” which combines various technologies such as AI, API, RPA, and OCR, it is possible to automate many tasks that could not be realized until now more easily than before.
Don't Just Connect Apps—Automate Everything
Most tools simply connect one app to another, leaving the complex tasks to you. Yoom goes much further: From document creation and browser automation to OCR and generative AI, Yoom handles it all seamlessly in one platform.

Why settle for basic integrations? Streamline your entire workflow with Yoom’s powerful hyperautomation.
Learn more about Yoom
Helpful Materials
I understand Yoom! 3-piece set of materials
Download materials
Understand in 3 minutes! Yoom service introduction materials
Download materials
Find out by Before After! Yoom Case Study Collection
Download materials
See a list of useful materials