How to integrate LINE WORKS with Trello to register a card in Trello when a message is posted in LINE WORKS

To improve work efficiency and task management accuracy, integration between tools is essential.
In this blog, we will introduce how to integrate LINE WORKS with Trello, automatically registering a card in Trello triggered by a message posted in LINE WORKS.
This integration is expected to reduce manual work, centralize task management, and improve work accuracy.
If you are using LINE WORKS and Trello in your daily work, you should be able to enhance your work efficiency!
We will also introduce a no-code, easy-to-set-up method, so please use it as a reference.

Recommended for

‍‍Those who feel challenged in organizing work requests and instructions in LINE WORKS
Those who use LINE WORKS and Trello regularly
Those aiming to reduce work errors through the integration of LINE WORKS and Trello

Benefits and Examples of Integrating LINE WORKS and Trello

1. Increased Productivity

Manually registering messages posted in LINE WORKS to Trello is time-consuming and labor-intensive.
By automating this process, message content can be quickly registered as a Trello card, speeding up work processes.
For example, when customer inquiries or internal work requests are shared in LINE WORKS, if they are automatically reflected in Trello, not only is the registration effort eliminated, but omissions can also be prevented.
Moreover, this efficiency allows personnel to focus on their core tasks, leading to expected productivity improvements.

2. Centralized Information Management

Messages in LINE WORKS may contain important instructions or tasks mixed within conversations, making it cumbersome to find necessary information later.
By automating the organization of these messages into Trello cards, information is centrally managed.
For instance, if project team meeting contents or role assignments are discussed in LINE WORKS, they are clearly recorded as task lists in Trello, preventing task duplication and omissions.
Such unified information management also contributes to improved transparency across the entire project.

3. Efficient Task Management

Human task transcription involves risks of omissions or errors in content entry.
By introducing automation through the integration of LINE WORKS and Trello, message content can be accurately registered as tasks, reducing work errors and enabling efficient management.
For example, if product development teams receive specification change instructions in LINE WORKS that are directly reflected in Trello, accurate information sharing becomes possible, enhancing reliability both within and outside the team.

From here, we will proceed with the setup using Yoom's template 【Register a card in Trello when a message is posted in LINE WORKS】 integration flow.

[What is Yoom]

How to Register a Card on Trello When a Message is Posted on LINE WORKS

When a message is posted on LINE WORKS, you can receive that information using the LINE WORKS API and automatically register a card on Trello via the API provided by Trello.
By utilizing the no-code tool Yoom, you can easily achieve automation without programming knowledge.

The steps for this integration flow are broadly as follows:

Integrate LINE WORKS and Trello with My Apps
Copy the template
Set triggers and actions
Finally, verify if the trigger is activated

Preparation

1) First, access the official Yoom website and create an account.
Yoom Account Issuance Page
If you already have an account, please log in.

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2) An access token is required for registering a LINE WORKS My App.
Log in to LINE WORKS in advance and log in to the Developer Console with an administrator account.

After logging in, start creating a new app from "Add New App".

Please register the app information as follows:

App Name ⇒ Yoom
App Description ⇒ Please enter any description.
Redirect URL ⇒ Set to "https://yoom.fun/settings/my_apps/oauth_callback".
※ After entering, please note that you need to select "Add".
OAuth Scopes
If the LINE WORKS plan is Standard or higher ⇒ Select "bot", "calendar", "user", "group", "file", "directory.read", "directory".
If it's a Free Plan ⇒ Select "bot", "calendar", "group.read", "user.read".

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Then, click the save button to save the settings.
Copy the displayed values of "Client ID" and "Client Secret".

For more details, please refer to the following:
How to Register a LINE WORKS (API2.0) My App | Yoom Help Center

3) An access token is required for registering a Trello My App.
Log in to Trello in advance and generate an access token from the following page:
https://trello.com/1/appKey/generate

A page like the one shown below will be displayed, click on "Power-Up Admin Portal".

Click "New" in the admin screen.

Enter the required information and click "Create".

On the page like the one below, click "Generate a new API key" and obtain the displayed API key.

Copy the API key.
※ The API key is also required when setting up operations using Trello in Yoom, so please keep it safe.

Next, click "Manually generate a token" next to "API key".

Click the allow button at the bottom of the authentication page.

The token will be displayed on the page after allowing authentication, so copy this value.

※ The access token is also required when setting up operations using Trello in Yoom, so please keep it safe.

For more details, please refer to the following:
How to Register a Trello My App | Yoom Help Center

Step 1: Integrate LINE WORKS and Trello with My Apps

1) After logging into your Yoom account, register the apps you will use next.
Click "My Apps" and select "New Connection".

2) A list of apps that can be connected with Yoom will be displayed, and search for the two apps you will use this time, "LINE WORKS" and "Trello", one by one from the search window at the top.

Once you have selected LINE WORKS, set it up with the account you will use.
Enter the values obtained in the preparation for "Client ID" and "Client Secret".
Also, enter the following for "Scope":
※ If the LINE WORKS plan is Standard or higher: bot,calendar,user,group,file,directory.read,directory
※ If the LINE WORKS plan is Free: bot,calendar,group.read,user.read

Similarly, once you have selected Trello, register the token and API key you copied in advance.
Enter any account name in the account name field and click "Add".

3) Once registration is complete, an icon will be displayed in My Apps.
Check if the icon of the registered app is displayed.

Step 2: Copy the Template

Click on this banner.

1) First, click on the "Try this template" icon. 2) The following confirmation screen will appear, so click "OK." When this screen appears, the copy has been completed successfully. After that, you can click on the title or details to edit them. The "!" icon will be displayed on the right side, so click them in order to set up the operations. The copied template will be saved in "My Projects" and can be opened from there. Step 3: Set the Trigger Click on "App Trigger When a message is sent to the talk room." Step 4: Set the LINE WORKS Action 1) Select the action "When a message is sent to the talk room" and click "Next." 2) Copy the Webhook URL and set it in the management screen of the target app. Send a Webhook event or execute the trigger event, and once completed, click "Test." Step 5: Set the AI Action 1) Return to the flow and click on the icon "Integrate with App Extract data from text." Note: AI operations are only available in the Team Plan and Success Plan. In the Free Plan and Mini Plan, the operations set in the flow bot will result in an error, so please be careful. Paid plans such as Team Plan and Success Plan offer a 2-week free trial. During the free trial, you can use restricted apps and AI features (operations). 2) Select the conversion type "Extract text from data within 3,500 characters (2 tasks)" and click "Next." 3) Enter the required fields. You can use the LINE WORKS output information obtained earlier for input. Select from the options as needed, and once the input is complete, click "Save." Step 6: Set the Trello Action 1) Return to the flow and click on the icon "Integrate with App Create a new card." 2) Select the action "Create a new card" and click "Next." 3) Enter the required fields. You can use the output information obtained earlier for input. Select from the options as needed, and once the input is complete, click "Save." This completes the flow of "Register a card in Trello when a message is posted in LINE WORKS." Step 7: Test and Verify Once the setup is complete, the following display will appear, so click "Turn on Trigger." Start the flow bot and check if it operates correctly. The template used this time is here.

Other Automation Examples Using Trello

There are many other examples of automation using Trello on Yoom, so here are a few to introduce.

1. Notify LINE WORKS when a new card is created in Trello
This template allows you to send a notification to LINE WORKS when a new card is created in Trello.
For example, when a new customer service task is added to Trello by the sales department, that information is shared with the sales department contact group in LINE WORKS.
This prevents the risk of the person in charge overlooking the task and ensures a prompt response.
Additionally, it facilitates smooth information sharing within the department, improving work efficiency and communication.

2. When a new card is created in Trello, register a record in kintone
This template allows you to automatically register a record in kintone when a new card is created in Trello.
For example, when an expense application card is added to the Trello board of the accounting department, the data is reflected in the expense management app in kintone.
This automation prevents manual input errors and enables centralized data management.
Additionally, by reducing the effort of input, work efficiency is improved, and accurate information sharing is expected.

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3. When a card is created in Trello, create a ticket in HubSpot
This template allows you to automatically create a ticket in HubSpot when a card is created in Trello.
For example, if a customer inquiry card is added to Trello by the customer support department, the details will be registered as a ticket in HubSpot.
This centralizes the management of inquiry progress and clarifies the status of responses.
It not only prevents duplicate responses and omissions but also enables quick and accurate customer service, which can lead to improved customer satisfaction.

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Summary

In this blog, we explained how to integrate LINE WORKS with Trello to register a card in Trello when a message is posted in LINE WORKS.
By integrating LINE WORKS and Trello, you can expect improved efficiency in operations and enhanced accuracy in task management. Automation helps eliminate manual work, unify information, and reduce errors.
Additionally, the overall productivity of the team increases, and project transparency is enhanced.
Moreover, by using Yoom, you can easily set it up without any coding, so take this opportunity to try the integration.

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