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Providing necessary information at the time of booking is essential for running a salon or event. By integrating STORES Reservation with Gmail, you can automatically send emails when a reservation is completed. This reduces manual errors and ensures accurate communication of reservation details.
By integrating STORES Reservation with Gmail, you can communicate pre-appointment notes and preparation details when a reservation is completed. For example, if a medical check-up is booked through STORES Reservation, you can automatically send information about items to bring and dietary restrictions for the day of the examination. This ensures that patients know what they need to prepare in advance, allowing for a smoother examination on the day. Especially for tests and check-ups, where prior communication is often necessary, this automation can be very effective.
For events or seminars with a large number of participants, reservation confirmation emails are important. However, manually handling reservation confirmation emails can lead to notification errors or delays. By automatically sending emails when a reservation is registered in STORES Reservation, you may be able to streamline customer service. For example, by including the event start time and location in the email, participants can attend the event or seminar without confusion.
Sending reservation confirmation emails during business hours at a beauty salon or nail salon is both time-consuming and labor-intensive. By introducing automation for sending reservation confirmation emails, staff will no longer need to send these emails manually. For instance, even if a reservation is made outside business hours, an email will be automatically sent to the reserver, eliminating the need to send it the next business day. Additionally, when sending reservation confirmation emails manually, there is a higher risk of misdelivery or omission, but this risk can be mitigated.
We will introduce the automation method using Yoom by integrating STORES Reservation with Gmail.
[What is Yoom]
This time, we will introduce the setting method for the following template: "Automatically send Gmail to the reserver when a reservation is registered in STORES Reservation." By using this template, you do not need to set up automation from scratch, making it convenient.
Read the following screen display and click "OK".
When the following screen is displayed, check the "Title" and "Description".
If you want to make changes, please do so from the screen below.
First, click "When a reservation is registered" to proceed with the settings of STORES reservation.
The following screen will be displayed, so please check the settings.
When the following screen is displayed, set the "Trigger activation interval".
Select from 5 minutes, 10 minutes, 15 minutes, 30 minutes, or 60 minutes.
Note: The trigger activation interval varies depending on the plan, so please be careful.
Once set, click "Test" → "Test successful" → "Save".
Next, click "Send email" to set up Gmail.
When the following screen is displayed, please check the settings.
Scroll down to set the "Email content".
Set the "To" and "Subject".
Next, set the body text.
By using the output from STORES reservation, you can easily send reservation information.
Click the arrow in the red frame to display the output from STORES reservation.
Select the output you want to use and create the body text as shown below.
Once set, click "Save".
The confirmation screen will be displayed as shown below, so check for any mistakes and click "Test" → "Test successful" → "Save".
Finally, click "Turn on trigger" to complete the automation settings.
Check if the flow bot is operating normally.
Here is the template used this time.
1. This is a flow where reservations registered with STORES Reservation are automatically added to Google Sheets.
You can also register reservation information in Google Sheets.
This reduces the burden on staff as they do not have to manually enter reservations.
2. This is a flow where once registered with STORES Reservation, it is automatically added to Smaregi.
By registering reservation information in Smaregi, data management will become easier.
Each time a new reservation is registered, the effort of registering it in Smaregi is saved.
3. This is a flow where reservation information registered in STORES is notified via Slack and automatically stored in Google Sheets.
Not only can you notify reservation information, but you can also save it in Google Sheets, making it convenient for managing reservation information.
Since the entire process is automated, you can reduce the time spent on manual input.
Automating the notification of reservation information from STORES Reservation to Gmail will bring significant benefits to both customers and staff.
By providing necessary information in advance, it will prevent troubles due to lack of preparation and ensure smooth progress on the event day.
Additionally, it can avoid misdelivery or omissions that often occur with manual operations, leading to improved efficiency.
In this way, automating reservation notifications can also enhance convenience and peace of mind.
Let's streamline the sending of reservation emails by utilizing automation with Yoom.