How to integrate STORES Reservation with Outlook to automatically send an Outlook email to the reserver when a reservation is registered in STORES Reservation

If you were manually sending reservation detail emails, by using Yoom to integrate STORES reservations with Outlook, you can automatically send Outlook emails when a reservation is registered. This automation is expected to streamline customer service while reducing effort. For companies with a high number of reservations, it may contribute to operational efficiency and improved customer satisfaction. Please read until the end. [What is Yoom] Recommended for: - Businesses using systems but wanting to reduce the effort of sending reservation confirmation emails - Service industry personnel with a high number of reservations who want to streamline customer service - IT personnel at companies considering resource optimization through automation and looking to implement a reservation system - Owners of beauty salons or restaurants who want to reduce the burden of reservation confirmations and communication tasks - Operators of event venues or shared offices who want to reduce the workload of busy staff and improve operational efficiency Benefits and Examples of Integrating STORES Reservations with Outlook Benefit 1: Improved Accuracy of Reservation Details By automatically sending reservation confirmation emails, the accuracy of reservation information can be significantly improved. For example, when a café reservation is made, the customer inputs the date, time, and number of people, and this information is automatically sent as a confirmation email. The email includes details such as "reservation date," "reservation time," and "number of people," allowing the customer to reconfirm. If the customer enters incorrect information, they can notice the error in the confirmation email and request a correction. As a result, it is expected to prevent troubles due to reservation mistakes and enhance customer trust. Benefit 2: Resource Optimization Automatically sending reservation confirmation emails is expected to optimize human resources. For example, in a shared office, using this automation sends a reservation confirmation email automatically when an online reservation is made. This process eliminates the need for staff to check each reservation and send emails, allowing them to focus on customer service and facility management. Especially for companies or facilities that need to process many reservations, automating reservation confirmation emails can efficiently allocate resources even during peak times. This is expected to not only improve operational efficiency but also reduce staff burden and enhance work environment. Benefit 3: Improved Response Speed Utilizing this flow is expected to improve the speed of customer response. For example, a customer who makes an online reservation at a beauty salon can receive a confirmation email with customized information needed for their visit. This email is sent automatically after the reservation, allowing the customer to prepare immediately. Employees also do not need to perform manual tasks, enabling email sending without delay even when busy. Additionally, customers receive information immediately after making a reservation, quickly resolving any questions or concerns and reducing the need for follow-up communication. How to Create the Integration Flow of STORES Reservations and Outlook So far, we have introduced the benefits of integrating STORES reservations with Outlook. Let's quickly integrate the apps we will use this time with Yoom! After completing the My App registration, we will create a flowbot to "automatically send an Outlook email to the reserver when a reservation is registered in STORES reservations."

This time, we will follow the process below.
Let's set it up together!

Integrate STORES Reservation with Outlook in My Apps.
Copy the template.
Set up the trigger for STORES Reservation as the flow starting point and configure the subsequent Outlook operations.
Turn on the trigger button and verify the operation of the integration flow between STORES Reservation and Outlook.

Step 1: My Apps Integration

Integrating My Apps first will make the subsequent settings proceed smoothly.
First, let's integrate the STORES Reservation you are using with Yoom.
Select My Apps → New Connection from the left side of the Yoom page.

Search for STORES Reservation and set the required fields.

Next, integrate with Outlook.
When the sign-in screen appears, enter your email address and password.
Note: Microsoft 365 (formerly Office 365) has a home plan and a general business plan (Microsoft 365 Business), and there is a possibility of authentication failure if you are not subscribed to the general business plan.

Once STORES Reservation and Outlook are integrated into My Apps, you're all set.

Step 2: Set Triggers and Actions

We will proceed using this template.

Open the template page and click on "Try this template".
If you are using Yoom, please log in. If you are new, please register.
Proceed, and the template will be automatically copied to your workspace.
Change the template name as needed.
Click on My Projects on the left to see the copied template.
Click on the ellipsis (...) on the right and select Edit.
Now, let's set up the app trigger.
Select "When a reservation is registered".
Change the title as desired.
After confirming the account information to be linked, proceed to the next step.‍

‍Trigger activation interval: You can choose from intervals of 5 minutes, 10 minutes, 15 minutes, 30 minutes, or 60 minutes.
‍* The selection of activation intervals varies depending on the plan.

Move to STORES Reservation and make a sample reservation as shown in the image. Once the reservation is complete, return to the Flowbot settings.
Test and save if the reservation details are successfully retrieved in the output. Next, click on "Send Email".
Check the account information to be linked.
Select the email address from the output as shown below. Embed the output in the email body as shown below. Once everything is set, it will look like this.
The red frame indicates where the output is used. Proceed to the next step and perform a pre-send check. If there are no issues, test it.
If successful, save it. Check the sent email. The content has been successfully reflected.
Thank you for your hard work.
Even someone like me, who is not familiar with programming, was able to proceed easily. Here is the Flowbot used this time:

Examples of Other Automations Using STORES Reservation and Outlook

Additionally, Yoom offers templates using STORES Reservation and Outlook, so let me introduce a few!

1.Add to Microsoft Excel when a reservation is registered in STORES Reservation flow.

This allows you to automatically transfer reservation details to Microsoft Excel.
By separating sheets by month, it becomes easier to analyze visit trends.

2.This is a flow to notify Microsoft Teams when a reservation is registered in STORES Reservation.

This automatically notifies Microsoft Teams of the reservation details.
Even if you are out and cannot immediately check STORES Reservation, you can still grasp the reservation details.

3.This is a flow to send individual thank-you emails via Outlook when a payment is made through Square.

This is useful if you are using Square.
You can reduce the effort of creating them manually.

Summary

This time, we introduced a flow bot that automatically sends an Outlook email to the reserver when a reservation is registered with STORES Reservation.
By linking STORES Reservation with Outlook, it becomes possible to automatically send reservation confirmation emails, which can improve operational efficiency and customer satisfaction.
Additionally, by eliminating the need for manual confirmation tasks, the burden on staff can be reduced, allowing them to focus on other important tasks.
In industries with a high volume of reservations, quick responses and accurate information provision can be factors that enhance customer trust.

Please refer to this article and try linking STORES Reservation with Outlook.