How to integrate Wix with Gmail to automatically reply via Gmail when a form is submitted on Wix

Are you feeling burdened by the task of responding to inquiry forms?
This article introduces a method to automatically reply using Gmail to the content submitted through forms on Wix.
By implementing this automation, you can free yourself from manual response tasks, reducing both time and effort.
This could lead to smoother customer service interactions.
For companies that frequently receive inquiries, email processing becomes more efficient, allowing for quicker responses.

This time, we will explain the benefits of this automation and the detailed setup process.

Benefits of Integrating Wix and Gmail

Benefit 1: Time-saving

Integrating Wix with Gmail and automating the process leads to time savings.
For example, when form content is submitted on Wix, you can automatically send a reply email via Gmail.
This means that the person in charge no longer needs to manually create and send emails, allowing more time for website management and customer service.
Additionally, manually replying to emails can result in delayed responses, but this situation can be avoided.
Especially for companies that frequently receive inquiries, many email processes can be simplified, allowing for quick responses.

Benefit 2: Minimizing Human Errors

When replying to emails manually, there is a higher risk of sending incorrect content or forgetting to reply.
By integrating Wix and Gmail, these issues can be resolved, minimizing human errors.
This ensures that you can properly reply to all customers, potentially achieving a consistent customer service process.
Especially when frequently handling inquiries, mistakes are more likely, so the benefits of this automation are significant.

How to Create a Wix and Gmail Integration Flow

This time, we will introduce the setup method for the following template: "Automatically reply with Gmail when a form is submitted on Wix."
Using this template is convenient as it eliminates the need to set up automation from scratch.

You can set it up in the following 4 steps.

Register Wix and Gmail as My Apps
Verify the automation of Wix and Gmail
Set triggers and actions
Verify the automation of Wix and Gmail

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Step 1: Register Wix and Gmail as My Apps

Please register Wix and Gmail as My Apps to connect them to Yoom.
Registering as My Apps first makes automation settings easier.

First, let's register Wix as My App.
Click "My Apps" → "New Connection" on the left side of the Yoom screen.
Search for Wix from "Search by App Name" or find it from the app list.

The following screen will be displayed, so please check the registration method.
Obtain the API key and account ID from here.

Scroll down and set the following required items.

Next, register Gmail as My App.
Select Gmail in the same way as before.
When the following screen is displayed, log in to Gmail.

Once the registration of Wix and Gmail as My Apps is complete, it will be displayed on the screen.

Step 2: Open the Template

To set up automation, click "Try it" on the banner below.

Read the following screen display and click "OK".

The following screen will be displayed, so check the "Title" and "Description".
If changes are necessary, click the relevant section to make changes.
To set up Wix first, click "When the form is submitted".

Step 3: Set Triggers and Actions

When the following screen is displayed, check the settings.

"Title" → Change if necessary
"Account information linked with Wix" → Confirm if the account is correct
"Trigger Action" → When the form is submitted

The following screen will be displayed, so click the arrow in the red frame to copy the Webhook URL and set it in the Wix management screen.
Proceed with the settings while referring to the precautions.
After sending a Webhook event or executing a trigger event, click "Test" → "Test Successful" → "Save".

Next, to set up Gmail, click "Send Email".
When the following screen is displayed, check the settings.

"Title" → Change if necessary
"Account information linked with Wix" → Confirm if the account is correct

Scroll and set the "Subject" and "Body".
Set the body using the Wix output as follows.
Click the arrow in the red frame to use the output.
As an example, it was set as follows.
If other items need to be set, set them.

The following screen will be displayed, so check the "Email Content".
If editing is necessary, return to the previous screen and edit.
Once confirmed, click "Test" → "Test Successful" → "Save".

Step 4: Verify the Automation of Wix and Gmail

Finally, click "Turn on Trigger" to complete the automation setup.
Check if the flowbot is operating normally.

Other Examples of Automation Using Wix and Gmail

1. This flow automatically adds to Microsoft Excel when a form is submitted in Wix.
The content of the Wix form is automatically added to Microsoft Excel, making it easier to manage the form content.
It saves the trouble of manually adding to Microsoft Excel, reducing the workload of the person in charge and allowing them to focus on important tasks.

2. This is a flow to notify Google Chat when a form is submitted on Wix.
You can quickly notice when a form is submitted, preventing any oversights.
You can check the form contents in Google Chat, so there is no need to open Wix.

3. This is a flow to send an email via Gmail when a row is updated in Google Sheets.
Since you can also check the updated content in Gmail, it becomes easier to understand the data.
It saves the effort of manually entering the updated content into an email and sending it, leading to time savings.

Summary

By utilizing Wix and Gmail's auto-reply features, it seems possible to improve the quality of customer service and enhance operational efficiency.
This automation can prevent errors such as misdelivery and forgotten replies, enabling appropriate responses to customers.
As a result, a consistent customer service process can be achieved.
Refer to this article to save time and effort and streamline your operations.

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The appeal of Yoom is that anyone can easily integrate apps and implement automation.
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