How to integrate Wix with LINE to receive notifications on LINE when a message is received on Wix

By setting up the messaging feature on Wix, you can enhance communication with customers while aiming to improve operational efficiency and customer service.
However, manually entering messages received on Wix into LINE increases the likelihood of input errors.
This article clearly explains the benefits of integrating Wix with LINE and the methods of automation, step by step.

Benefits of Integrating Wix with LINE

Benefit 1: Enables Quick Customer Response

When a message is received on Wix, a notification is sent to LINE, allowing the person in charge to immediately check the content and prepare to respond.
For example, if a customer asks about a specific product on the website, that information is notified on LINE, enabling the person in charge to quickly understand the situation and provide a response.
This automation reduces the waiting time for customers and facilitates smooth responses.
Additionally, it establishes a system that can flexibly respond to urgent requests such as inventory checks or delivery status inquiries, overall speeding up inquiry responses.
As a result, communication with customers becomes smoother, and operational efficiency can be improved.

Benefit 2: Clarifies Tasks for Personnel

When a message is received on Wix, a notification is sent to the person in charge via LINE, allowing for quick identification of who should handle which message.
For example, even in operations involving multiple members like a sales team, inquiries can be assigned to specific personnel through LINE notifications, ensuring everyone clearly understands their role.
Therefore, when a new inquiry comes in, its content is quickly shared with the person in charge, allowing the appropriate personnel to respond immediately.
Furthermore, when technical questions about a specific product are received, notifications can be automatically sent to the person with knowledge in that area.
By streamlining the flow from message reception to response, it reduces information discrepancies and duplicate responses.

This article will proceed with integration using Yoom.
If you haven't used it yet, please take a look at Getting Started with Yoom.

It's easy to set up with just 4 steps.

1. Register Wix and LINE as My Apps
2. Set up a trigger to activate when an inbox message is received in Wix
3. Set up to send messages to a talk room in LINE
4. Test and verify

Step 1: Connect Wix and LINE as My Apps

1. Log in to your Yoom account.

If you don't have an account, please create one first on the Yoom account creation page.

Click "My Apps" and select "New Connection".

2. Click on New Connection.

3. You can search by app name from the red frame. This time, search for Wix and LINE respectively and register them.
Once registration is complete, the Wix and LINE icons will appear in My Apps. Please confirm.

For more details on connecting LINE as My App, please refer to the following link
How to register LINE as My App

For more detailed information about Yoom, please check the Yoom Help Center.

Select a Template and Prepare a Storage Location

Click "Try it" from the link below.

If the following display appears, the template copy was successful.

Step 2: Setting up a trigger to activate when an inbox message is received in Wix

1. First, click on "When an inbox message is received" at the top.

2. Set the title as you like.
Enter the account information to link with Wix.
Select "When an inbox message is received" as the trigger.
Once you've finished entering, click "Next".

3. Copy the Webhook URL and configure it in the management screen.
After configuration, conduct a test and save if there are no issues.

Step 3: Setting up to send messages to a talk room in LINE

1. Return to the flow.
Next, click on the icon "Send message to talk room".

2. Enter the account information to link with LINE.
Select "Send message to talk room" as the action to execute.
Once the setup is complete, click "Next".

3. Set the message content.
When you click the input field, the output obtained earlier will be displayed. Use it as needed.
Once the setup is complete, click "Next".

4. This completes the flow of 【Notify LINE when a message is received in Wix】.

Step 4: Testing and Confirmation

Once the setup is complete, a screen like the one below will be displayed.
Click the "Turn on Trigger" button to activate the flow bot.

By using Yoom's template, you can easily complete the setup without any specialized knowledge.
Try this convenient flow from the link below.

Other Automation Examples Using Wix and LINE

There are many other examples of automation using Wix and LINE in Yoom, so here are a few to introduce.

1. This is a flow that sends a notification to LINE when a form is submitted on Wix.
In the flow introduced this time, a notification is sent to LINE when a message is received, but this template sends a notification when a form is submitted on Wix.

2. This is a flow to notify LINE WORKS when a message is received on Wix.
By using this template, you can automatically notify LINE WORKS of messages received on Wix.
This reduces manual work time and allows you to focus on important tasks.

3. This is a flow to notify LINE WORKS when a form is submitted on Wix.
By using this flow, you can notify LINE WORKS of the contents of forms submitted on Wix.
This automation reduces manual work and facilitates smooth information sharing.

Summary

By integrating Wix with LINE, summaries of messages received on Wix are now automatically notified to LINE.
Automating notifications reduces manual workload and helps prevent human errors.
With Yoom, you can start automation without any specialized knowledge. Simply follow the guide's instructions and input the information to proceed smoothly.
Integrating with apps you use daily can potentially improve work efficiency.
Utilize Yoom to make your daily tasks more efficient.