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Automation Ideas

2025-04-16

[Salesforce API] Comprehensive Guide on Integration Methods with Various Apps and Use Cases.

s.yamashita

Salesforce is an excellent customer management tool and is used by many companies.
By utilizing the Salesforce API in daily operations, various automations can be achieved based on the information on Salesforce.

In scenarios such as data analysis on Salesforce or working with data with multiple people, there are often situations where Salesforce data needs to be transferred to database tools like Google Sheets.
By leveraging Yoom to integrate with various apps, this transfer task should become unnecessary.
If data can be automatically reflected, it seems possible to reduce working hours and lighten the workload.

Additionally, by integrating with chat tools and setting up notifications for new information registration or updates, you should be able to obtain detailed information from the notification content without accessing Salesforce.
Department representatives will be able to quickly receive the necessary information, potentially speeding up daily operations.

The ability to freely customize the content of automation to suit your environment is one of the major attractions of using APIs.
Check the content of this article to the end to fully understand the appeal of Yoom!

Recommended for those who want to use the Salesforce API

  • Salespeople who need to quickly detect new leads
  • Those who feel burdened by frequent meetings and schedule management
  • Sales administrative staff responsible for initial response

How to use the Salesforce API

From here, we will explain how to actually use the Salesforce API.
By using a service called Yoom, which allows no-code app integration, you can easily set it up.

[What is Yoom]

If you are not using Yoom, please register for free from here. If you are already using Yoom, please log in.

How to connect Salesforce with Yoom

Setting up My App Integration

Set up to register the app to be integrated with Yoom. Log in to Yoom's workspace and click on new connection from the My Apps section.

A list of apps that can be connected with Yoom will be displayed, and you can search for "Salesforce", which will be used this time, from the search window at the top.

Enter "Salesforce" in the search window and click on Salesforce.
Then an input screen will be displayed, so please log in.

For operations on Salesforce, please refer to the following help article.

>Help Article: How to Register My App on Salesforce

Once each item is completed, click the add button to complete the My App registration.
By registering in My Apps, you can now use all the APIs provided by Salesforce from Yoom!

Master the Salesforce API using Yoom's templates!

Yoom offers many "Flowbot Templates", allowing you to use many flowbots with just a click. Flowbots are introduced in detail in the following video.

From here, we will introduce templates prepared for each actual use scene and recommended job type.

Other automation examples using the Salesforce API

By using Salesforce's API, you can achieve automation of various tasks.
All can be used with simple settings, so if there is something you are interested in, please give it a try!

Issuing documents from Salesforce's opportunity information

You can issue documents from Salesforce's opportunity page, eliminating the need for manual input work.

Add when a ToDo object is registered in Salesforce

When a ToDo object is registered in Salesforce, the ToDo information is automatically added to another tool, potentially freeing you from the redundant task of manual input.

Create a Contact When a Lead is Created in Salesforce

Automatically create a contact every time a lead is registered in Salesforce to eliminate the need for manual data entry.

Save Files When Status Changes in Salesforce

When the status changes in Salesforce, the related files are automatically saved to the storage service, which should help prevent forgetting to save files.

Send a Template Email from the Salesforce Lead Detail Page

You can send a template email from the Salesforce lead detail page, potentially eliminating the need to switch between tools.

Update Salesforce records when information is updated

With status synchronization, data entry between each system becomes unnecessary, potentially reducing work time.

Notify When the Opportunity Stage in Salesforce is Set to Closed Won

This allows you to prompt necessary procedures after closure and prepare for the next opportunity.

Read business card images submitted through the form using OCR, register them as contacts in Salesforce, and send a thank-you email

Since business card information is digitized simply by capturing or scanning the image and submitting the form, a reduction in workload can be expected.

Add Issues and Tasks When Salesforce Opportunity Information is Registered

Since registered opportunity information can be automatically added, it may help eliminate any gaps or omissions in information management.

Benefits of Integrating Salesforce

1. Maintain Information Accuracy

By integrating multiple apps, data additions or changes in Salesforce can be synchronized with other tools, ensuring data consistency across multiple systems.

For example, let's say you integrate with database tools like Google Sheets or Notion.
When customer information is updated or deal statuses are changed in Salesforce, this information can be transferred to external databases via API and automatically reflected.
Database managers and other teams should be able to easily grasp accurate information without direct access to Salesforce.
This may reduce information discrepancies and allow staff to work with confidence.

2. Contribute to Faster Operations

With automatic and seamless reflection of input information, the time spent on input can be reduced, and the occurrence of time lags can be minimized.
For instance, assume integration with Google Calendar or Garoon.
When deals are registered or activities are entered into Salesforce, the information is automatically reflected in Google Calendar or Garoon, allowing the person in charge to quickly grasp schedules without navigating multiple systems.
Schedule management may become more efficient, allowing sufficient resources to be allocated to important meetings or campaigns to be strengthened.

3. Strengthen Collaboration with Teams and Stakeholders

For example, when a new account is added to Salesforce, a folder with the account name is automatically generated on Dropbox or Google Drive.
As a result, related documents and materials can be organized and managed in that folder.
It becomes easier to find files for each account, and it is useful when sharing information with other team members.
Additionally, if you set up automatic notifications to chat tools when lead registration is performed, lead information will not be overlooked, and each person in charge should be able to respond quickly.
Information sharing with necessary departments such as sales and marketing teams can be done smoothly, enabling appropriate responses based on the importance and status of leads.

Conclusion

In this article, we introduced app integration using the Salesforce API and actual automation examples.
By using the Salesforce API, it becomes possible to automatically notify new lead information and automatically add schedules to calendars.
This can significantly reduce the time spent on administrative tasks, leading to improved operational efficiency.

If you are interested in any of the templates introduced in the article, you can easily use them by simply pressing "Try it out".

By utilizing Yoom, you can easily implement automation without programming knowledge.
If you want to experience it, please register for free from here.

The person who wrote this article
s.yamashita
I worked as an SV in the BPO division of a listed company for 4 years and experienced editing and writing media articles for about 3 and a half years. I had the opportunity to use a wide variety of apps due to my job being in charge of outsourced work from other companies. I still remember getting to know Yoom when I was worried about how to improve work efficiency, and I was moved by being able to easily link apps with each other to create an automated flow! I would be happy if I could help improve everyone's work efficiency by making use of my experience working on media articles and conveying the appeal of Yoom in an easy-to-understand manner.
Tags
Salesforce
Related Apps
App integration
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Conventional RPA can only automate simple repetitive tasks, and the setup process was very complicated.
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