Yoom Inc.

Terms of use

These Terms of Use (hereinafter referred to as “these Terms”) includes Yoom (hereinafter referred to as the “Service”) Terms of provision and Yoom Inc. (hereinafter referred to as “our company”) and customers using this service (hereinafter referred to as “customers”) The relationship of rights and obligations between them has been determined. When using this service, it is necessary to read the full text of this agreement and then agree to this agreement.

1. Application

The purpose of this agreement is to determine the conditions for providing this service and the rights and obligations between the company and the customer relating to the use of this service, and it applies to all relationships between the company and the customer relating to the use of this service.

2. Definitions

The following terms used in this agreement shall each have the meanings set forth below.

  1. “Customer” means an individual or corporation registered as a customer of this service based on Section 3.
  2. “External service” means a service provided by a business other than our company that the customer sets as a target for using this service.
  3. “Customer's in-house system” means a system owned and managed by the customer itself.
  4. “External operator” means a service provider for external services.
  5. “External Terms of Use” means an agreement that defines the rights relationship between the customer and an external operator.
  6. “Intellectual property rights” means copyrights, patent rights, utility model rights, trademark rights, design rights, and other intellectual property rights (including the right to obtain these rights or apply for registration, etc. for those rights). It means.
  7. “Application Information” means “Application Information” as stipulated in Article 3.
  8. “Our website” means a website operated by our company whose domain is “yoom.fun” (if the domain or content of our website is changed for any reason, this includes the website after such change.) It means.
  9. “Authorized Customer” means an “Authorized Customer” as set forth in Section 6.
  10. “User Agreement” means a “User Agreement” as stipulated in Article 3.
  11. “Start date of use” means the “date of commencement of use” as stipulated in Article 3.
  12. “Contract termination date” means the date and time when the period of use specified in Article 15 elapses from the “date of commencement of use”.

3. Conclusion of contract

  1. Customers who wish to use this service agree to abide by these terms and conditions, and an application form or application form relating to the use of this service in the content and format specified by the Company (collectively referred to below as the “Application Form for Use”) A contract relating to the use of this service in accordance with the provisions of this agreement to the Company by filling out the necessary information and submitting a usage application form in writing or by an electromagnetic method prescribed by the Company (hereinafter referred to as a “User Agreement”). An application relating to the conclusion of shall be made.
  2. An application for the conclusion of a usage agreement as stipulated in the preceding paragraph must be made by the individual or corporation itself using this service, and as a general rule, applications by agents are not permitted. Also, information provided by the customer to the Company in connection with the application (hereinafter referred to as “application information”) We guarantee that the information is true, accurate, and up to date.
  3. If a person who has applied for the conclusion of a usage agreement based on paragraph 1 falls under any of the following items, the Company may reject the application.
    1. When we determine that there is a risk of violating this agreement
    2. When all or part of the application information provided to us is false, erroneous, or omitted
    3. If you are a person whose registration to use this service has been cancelled in the past
    4. When the Company determines that assets or credit conditions have deteriorated or there is a risk of such deterioration
    5. Antisocial forces, etc. (means gangsters, gang members, right-wing groups, antisocial forces, and others similar to this. Same below.) If we determine that we are engaging in some kind of exchange or involvement with antisocial forces, etc., such as maintaining, operating, or participating in the maintenance, operation, or management of antisocial forces, etc. through provision of funds or the like
    6. In addition, when the Company determines that it is inappropriate to use this service
  4. We will determine whether or not the customer can use this service according to the preceding paragraph and our standards, and will issue a user account for this service and notify the customer only when we approve the use of this service. With such notice, a usage agreement shall be established between the customer who wishes to use this service and our company, and the date on which the notification of issuance of the user account is issued is the date of commencement of use of this service (hereinafter referred to as the “start date of use”). Let's say it.
  5. If there is a change in application information, the customer shall notify the Company of the change in accordance with the method specified by the Company without delay and submit the materials requested by the Company. We are not responsible for any damage caused to the customer due to falsehood, error, or omission in the content of the application information.

4. Use of this service and changes to usage plans, etc.

  1. During the period of use stipulated in Article 15, customers can use this service in accordance with this agreement and in accordance with the method specified by the Company.
  2. If the customer wishes to change the usage plan, an application form or application form relating to a change in the plan etc. of this service with the details and format specified by the Company (hereinafter collectively referred to as the “change application form”). By filling out the necessary information and submitting a change application form in writing or using an electromagnetic method prescribed by the Company, an application for a change in the usage plan, etc. shall be made to the Company.
  3. If we approve the application for change as described in the preceding paragraph, we will notify the customer that acceptance of the change has been completed. The application to the plan after the change is applied immediately in the case of a change from a higher plan and monthly contract to a half-year contract/annual contract, and in the case of a change from a lower-level plan and an annual contract to a half-year contract or monthly contract, and in the case of a change from a half-year contract to a monthly contract, it is applied on the contract end date of the plan before the change. Note that if the contract period is changed to a higher plan with the same contract period, there will be no change on the contract end date.

5. Fees and Payment Methods

  1. The price the customer pays to us for using this service (hereinafter referred to as the “service usage fee”) shall be as stipulated in each item below.
    1. Basic fee: The fee determined separately by the Company and displayed on our website shall be the basic fee. If there is no application for a paid plan, it is considered an application for the free plan, and no basic fee will be charged. The basic fee shall be charged from the date of commencement of use until the end date of the contract. Also, basic fees shall be charged in monthly, 6, or 1 year increments depending on the usage plan, etc., and the usage period stipulated in Article 15. Also, for the month you apply for a paid plan, you will be charged a basic fee of 2/3 if the start date of use is from the 11th to the 20th, and the basic fee of 1/3 will be charged if the first day of use is from the 21st to the last day.
    2. User license fee: The fee separately determined by the Company and displayed on our website is the user license fee. If there is no application for a paid plan, it is considered an application for the free plan, and no user license fee will be charged. User license fees will only be charged from the license addition date to the contract end date if the number of free licenses in the contracted plan is exceeded. Also, the user license fee shall be charged by multiplying the user license fee per user by the number of additional accounts according to the usage plan and the usage period stipulated in Article 15. Note that if the number of additional accounts increases during the contract period, the user license fee after the month to which the increase in the number of contract accounts took effect will be charged by multiplying the user license fee per user by the number of contract accounts, including the number of accounts added.
    3. Task execution fee: The fee determined separately by the Company and displayed on our website is the task execution fee. If there is no application for a paid plan, it is considered an application for the free plan, and no task execution fee will be charged. Task execution fees shall be charged according to the number of monthly flowbot launches and task executions exceeding the number of free task executions of the contracted plan. Also, task execution fees shall be charged on a monthly basis according to the usage plan and the usage period stipulated in Article 15.
    4. Option fee: The amount specified in the application form (excluding consumption tax), and if there is no amount specified in the application form, no option fee will be charged.
  2. In the case of a monthly contract, we close this service usage fee for the current month on the last day of each month, and issue an invoice to the customer by the electromagnetic method specified by the company by the 5th business day of the following month. Customers who wish to pay by bank transfer shall pay the amount described on the invoice by the bank transfer method to the bank account designated by the Company by the end of the month following the month of use of this service. For customers who wish to pay by credit card, payment will be made using the credit card registered by the 5th business day of the month following the month following the month in which this service is used.
  3. In the case of a half-year contract or an annual contract, we close the half-year and annual service usage fees on the last day of the month of commencement of use, and issue an invoice to the customer by the electromagnetic method prescribed by the Company by the 5th business day of the following month. Also, the service usage fee for the current month is closed on the last day of each month, and an invoice is issued to the customer by the electromagnetic method specified by the Company by the 5th business day of the following month. Customers who wish to pay by bank transfer shall pay the amount described on the invoice by bank transfer to the bank account designated by the Company by the last day of the month in which the invoice was issued. Customers who wish to pay by credit card will pay with their registered credit card by the 5th business day of the month following the month following the month in which they use this service.
  4. If the customer changes the usage plan, etc. or adds the number of user licenses while concluding a usage contract with a usage period of 6 months or 1 year, the difference between the service usage fee before the change or addition for the remaining usage period and the service usage fee after the change or addition from the month to which the change or addition belongs. For customers who wish to pay by invoice, an invoice will be issued to the customer by the 5th business day of the month following the date of the change or addition. The customer shall pay the amount stated on the invoice by the method specified by the Company by the last day of the month in which the invoice was issued. For customers who wish to pay by credit card, payment will be made using the credit card registered by the 5th business day of the month following the change or addition date. We do not accept refunds of usage fees received under any circumstances.
  5. The customer is responsible for bank transfer fees, consumption tax, and other expenses required for payment as stipulated in paragraphs 2, 3, and 4.
  6. If the customer is late in paying the usage fee for this service, the customer shall pay late damages at a rate of 14.6% per year to the Company.

6. Management of account information

  1. The customer is responsible for the ID and password associated with this service (the customer's executives and employees, persons entrusted with work by the customer, and others authorized to use this service (hereinafter referred to as “authorized customers”). It includes the ID and password issued to, and is collectively referred to below as “account information.”) It shall be managed and stored, and shall not be used by a third party, loaned, transferred, changed in name, sold, etc. Furthermore, the customer shall act as an authorized customer and have account information strictly managed and stored, and shall not allow a third party to use it, lend, transfer, change the name, trade, etc.
  2. Inadequate management of account information, usage errors, use by third parties, etc. (including cases caused by the actions of authorized customers) The customer is responsible for the damage caused by it, and we are not responsible for any damage.
  3. If it is discovered that account information has been stolen or used by a third party, the customer shall immediately notify the Company and follow instructions from the Company.

7. Prohibited Acts

  1. When using this service, customers shall not perform acts that fall under any of the following items, and shall be authorized customers and not allowed to perform such acts.
    1. Acts that infringe on the intellectual property rights or other rights or interests of the Company or other customers, external operators, or other third parties (including acts that directly or indirectly cause such infringement)
    2. The act of reusing the same user license with multiple users
    3. Acts related to criminal acts or acts contrary to public order and morals
    4. Acts that violate laws or internal rules of our company or the industry group to which the customer belongs
    5. The act of transmitting information containing computer viruses or other harmful computer programs
    6. Acts that destroy, interfere with, or falsify information, our systems, data, or networks that can be used in connection with this service
    7. The act of performing analysis, etc. on this service or our system
    8. The act of transmitting data over a certain amount of data determined by the Company through this service
    9. Acts that may interfere with the operation of this service by our company
    10. Other acts that the Company deems inappropriate
  2. If we determine that the usage of this service by a customer or authorized customer in this service falls under or is likely to fall under any of the items in the preceding paragraph, we may stop using this service or cancel the usage contract without notifying the customer in advance. We are not responsible for any damage caused to customers based on measures taken by us based on this section.

8. Suspension of this Service, etc.

  1. The Company shall be able to stop or interrupt all or part of the use of the Service without prior notice to the customer if any of the following applies.
    1. When inspecting computer systems related to this service, performing maintenance work, or work to upgrade the version of this service on a regular or emergency basis
    2. When a computer, communication line, etc. stops due to an accident
    3. When it becomes impossible to operate this service due to force majeure such as a fire, power outage, natural disaster, etc.
    4. When trouble occurs with an external service, interruption or suspension of service provision, suspension of cooperation with this service, specification changes, etc.
    5. Other cases where the Company determines that suspension or interruption is necessary
  2. We are not responsible for any damage caused to customers based on measures taken by us based on this section.

9. Equipment Burden, etc.

  1. Preparation and maintenance of computers, software, other equipment, communication lines, and other communication environments, etc. necessary to receive the provision of this service shall be carried out at the customer's expense and responsibility.
  2. Customers shall take security measures at their own expense and responsibility, such as preventing computer virus infections and preventing unauthorized access and information leakage, according to their own usage environment of this service.
  3. We are not obligated to store such information even if the customer has stored information sent or received via this service for a period of time due to operation, and we may delete this information at any time. Furthermore, we are not responsible for any damage caused to customers due to the deletion of such information.
  4. When starting to use this service or when downloading data or installing software, etc. on the customer's computer, smartphone, etc. when starting to use this service or using this service or external services, the customer shall take sufficient care so that information held by the customer does not disappear or be altered or equipment failure or damage does not occur, and we are not responsible for any such damage caused to the customer Let's say it.

10. Ownership of Rights

  1. All ownership and intellectual property rights relating to our website and this service belong to our company or the person who has granted a license to us, and the conclusion of a usage agreement does not mean a transfer or license of use of the intellectual property rights of our company or the person who has granted a license to us relating to our website or this service, except as clearly specified in this agreement. The customer acts (including but not limited to disassembly, decompilation, reverse engineering) that may infringe the intellectual property rights of the Company or those who have granted a license to the Company for any reason. I will not do it.
  2. We shall be able to freely use data collected or aggregated by our company based on data entered or otherwise transmitted by customers on our website or this service free of charge.
  3. We shall be able to obtain information on how customers use this service, etc., and analyze that information by ourselves or by outsourcing it to a third party in order to improve this service.

11. Handling of Application Information

The handling of personal information included in application information obtained by the Company by customers using this service shall be in accordance with the privacy policy separately determined by the Company. When using this service, the customer consents to the Company's handling of personal information included in the application information in accordance with the privacy policy, or has the person in question agree.

12. Cancellation of contract

  1. If a customer falls under any of the following items, we may temporarily suspend the use of this service or cancel the usage contract for that customer without prior notice or demand.
    1. If you violate any of the terms of this agreement
    2. If there is no usage record (login to this service, etc.) for 180 days or more
    3. If there is no response to our inquiries or other communications requesting an answer for 30 days or more
    4. When payment is suspended or payment becomes impossible, or there is a petition for commencement of bankruptcy proceedings, commencement of civil rehabilitation proceedings, commencement of corporate reorganization proceedings, commencement of special liquidation, or commencement of similar procedures
    5. When an act falls under each item of Article 7 (1)
    6. In addition, when the Company determines that the use of this service or the continuation of the service usage contract is inappropriate
  2. If any of the reasons described in the preceding paragraph apply, the customer will naturally lose due profits on all of the debts owed to the Company and must immediately pay all debts to the Company.
  3. We are not responsible for any damage caused to customers due to acts carried out by us based on this section.

13. Cancellation of contract

  1. As a general rule, the customer cannot cancel the service use contract during the period of use of this service as stipulated in the “Application for Use”.
  2. When the contract is canceled after mutual agreement between the customer and our company for any reason, the customer naturally loses due profit on all of the debts owed to the Company, and must immediately pay all debts to the Company.

14. Change of content and termination of this service

  1. We may change the content of this service or terminate the provision of this service due to our circumstances. If we stop providing this service, we shall notify the customer in advance.
  2. We are not responsible for any damage caused to customers based on measures taken by us based on this section.

15. Period of Use of the Service

  1. The period of use of this service is an application for use or application for change (hereinafter collectively referred to as an “application form, etc.”) It shall be the period described in, and the first term of use will be the date of commencement of use. If there is no description of the usage period on the application form, etc., the usage period is 1 month from the date of commencement of use. However, unless either the Company or the customer notifies that the renewal will be suspended at least 10 days before the end date of the contract, the usage period will be automatically renewed for the same period, and the same shall apply thereafter.
  2. Notwithstanding the preceding paragraph, if the customer falls under the prohibited acts stipulated in section 8, or if it is reasonably determined that there is a risk of falling under, the Company may suspend all or part of the use of this service at any time.

16. Elimination of Antisocial Forces

Customers are antisocial forces (gangsters, gang members, people who have not passed 5 years since they ceased to be gang members, gang members, people who have not passed 5 years since they ceased to be gang members, gang associate members, gangster companies, general meeting rooms, etc., social movement target groups or special intelligence violent groups, etc., etc., and others equivalent to these). It is stated that it does not fall under this category, and that it will not engage in illegal acts such as violent acts, fraud/threatening acts, or business obstruction acts even in the future. If such statement is violated, the termination of the provision of this service shall be accepted without objection.

17. Disclaimer of Warranties and Disclaimers

  1. We will interrupt, stop, terminate, or be unable to use this service by our company, or any other damage suffered by the customer in connection with this service (hereinafter referred to as “customer damage”). We are not responsible for making compensation for this.
  2. We do not guarantee suitability, completeness, continuity for specific purposes, suitability for specific operating environments, etc. with respect to this service.
  3. Even if damage is caused to the customer due to errors in data or other information entered by the customer, we are not responsible for such damage.
  4. When data including personal information is acquired or transmitted through this service, it is the customer's responsibility, such as obtaining consent from the person concerned, before implementing it after complying with relevant laws and regulations, and we are not responsible for handling personal information relating to the use of this service by the customer.
  5. This service may be linked to an external service or the customer's in-house system, but there is no guarantee of cooperation with a specific external service or the customer's in-house system, and when this service cannot be linked to an external service or the customer's in-house system, or when part or all of the use of this service is restricted due to unexpected changes in external services or specifications etc. in the customer's in-house system (unexpected operation on this service (Including cases where they occur.) However, we are not responsible for any reason, except when such restrictions on use are due to our intention or gross negligence.
  6. If this service is linked to an external service, the customer shall comply with the external terms of use at their own expense and responsibility. Transactions, communications, disputes, etc. that occur between the customer and the external operator operating the external service, other customers, or other third parties shall be handled and resolved at the customer's responsibility, and we are not responsible for such disputes, etc. except when caused by our intention or gross negligence.
  7. We do not guarantee suitability for specific purposes, commercial usefulness, completeness, continuity, etc. for external services or customers' in-house systems. Data used or acquired by the customer when using external services or the customer's in-house system shall be stored or managed at the customer's expense and responsibility, and we are not responsible for any loss or damage of such data, except when it is due to our intention or gross negligence.
  8. Even if we are responsible for any reason, we are not responsible for customer damage in excess of the amount of compensation paid by the customer to us in the past 6 months, and we are not responsible for compensation for incidental damage, indirect damage, special damage, future damage, or damage related to lost profits.
  9. We are not responsible for any transactions, communications, disputes, etc. that occur between the customer and an external operator or third party in connection with this service.

18. Confidentiality

  1. In this agreement, “confidential information” means all information relating to the other party's technology, sales, operations, finance, organization, and other matters provided or disclosed by the customer and our company in writing, oral, or recorded media, etc. in connection with the usage agreement or this service. However, (1) things that have already been publicly known or already known when provided or learned from the other party; (2) things that have been made public by publications or others after being provided or disclosed or learned from the other party; (3) those that have been lawfully acquired without being obligated to maintain confidentiality from a third party authorized to provide or disclose; (4) those developed independently without being subject to confidentiality obligations from a third party authorized to provide or disclose (5) Information that has been confirmed in writing by the other party to the effect that confidentiality is necessary shall be excluded from confidential information.
  2. The customer and our company will use confidential information only for the purpose of using or providing this service, and will not provide, disclose, or leak the other party's confidential information to a third party without written consent from the other party.
  3. Notwithstanding the provisions of paragraph 2, the customer and the Company shall be able to disclose confidential information based on such order when required by law or when receiving an order, request, or request from a court, supervisory authority, financial instruments exchange, or other public authority.
  4. Notwithstanding the provisions of paragraph 2, the customer and our company shall be able to disclose confidential information to third parties that are obligated to maintain confidentiality in accordance with the law, such as lawyers, tax accountants, or certified public accountants.

19. Handling of Personal Information

  1. The customer is a general term for personal information obtained through this service (“personal information” as stipulated in the Act on the Protection of Personal Information and information relating to the privacy of friend registrants. Same below.) It is handled properly in accordance with all laws and regulations relating to the protection of personal information, such as the Act on the Protection of Personal Information, the Enforcement Order of the Act, and guidelines relating to the same law by relevant ministries and agencies, etc., and managed with the duty of care of a good administrator.
  2. If we make a claim, inquiry, complaint, etc. of infringement of rights from a third party due to the customer's violation of the preceding paragraph, we shall resolve this at the customer's expense and responsibility. Also, in the unlikely event that the Company independently responds to a dispute, the customer will be responsible for damages suffered by the Company and all expenses (including but not limited to attorney fees) required by the Company for legal activities such as defending itself. An equivalent amount shall be immediately paid to the Company.

20. Liability for Damages

If the customer violates any provision of this agreement or causes damage to our company, related parties, or third parties due to improper or illegal acts, the customer causes any damage (including attorney fees, costs required to restore the trust, image, etc. of our company or this service). We are responsible for compensating our company.

21. Changes to these Terms, etc.

The Company reserves the right to change these Terms. If the Company changes these Terms, the Company shall notify the customer of the details of the change.

22. Contacts/Notifications

Inquiries about this service and other communications or notifications from customers to the Company, notifications regarding changes to these Terms and Conditions, and other communications or notifications from the Company to customers shall be made in the manner specified by the Company.

23. Case Use

We shall be able to use the customer's company name and corporate logo free of charge as examples of implementation in press releases, business materials, IR materials, and posting on our website, etc. with respect to the use of this service, unless we have made a separate agreement with the customer.

24. Transfer of Status under Service Use Agreements, etc.

  1. You may not assign, transfer, establish collateral, or otherwise dispose of your status under the Service Use Agreement or your rights or obligations under this Agreement to a third party without our prior written consent.
  2. If the Company transfers the business related to this service to another company, it shall be possible to transfer the status under the service use agreement, rights and obligations based on this agreement, and customer registration information and other customer information to the transferee of the business transfer in accordance with the business transfer, and the customer shall be deemed to have agreed to such transfer in advance in this section. Note that business transfers stipulated in this section include not only normal business transfers, but also company splits and all other cases where business is transferred.

25. Effective Provisions

Sections 5, 18, and 19 shall remain in effect even after termination of these Terms of Use and this Agreement.

26. Separability

Even if any provision or part of this Agreement is determined to be invalid or unenforceable by law, etc., the remaining provisions of this Agreement and the remainder of the provisions judged to be partially invalid or unenforceable shall continue to be in full effect.

27. Governing Law and Competent Court

  1. These Terms and Service Use Agreements are governed by Japanese law.
  2. The Tokyo District Court or the Tokyo Summary Court shall be the exclusive court of jurisdiction for the first instance for any dispute arising out of or relating to these Terms of Use or the Service Use Agreement.

[Revision history]
Established: June 1, 2021
Revised: December 6, 2021
Revised: 2022/5/25
Revised: 2022/7/29
Revised: 2023/6/1
Revised: 2024/3/1

Yoom Inc.

Terms of Use

These Terms of Use (hereinafter referred to as the "Terms") set forth the conditions for the provision of Yoom (hereinafter referred to as the "Service") and define the rights and obligations between Yoom Inc. (hereinafter referred to as the "Company") and customers using the Service (hereinafter referred to as the "Customer"). Before using the Service, you must read and agree to these Terms in full.

1. Scope of Application

These Terms are intended to define the conditions for the provision of the Service and the rights and obligations between the Company and the Customer regarding the use of the Service. These Terms shall apply to all relationships between the Company and the Customer in connection with the use of the Service.

2. Definitions

The following terms used in these Terms shall have the meanings set forth below:

  1. "Customer" refers to an individual or corporation registered as a customer of the Service in accordance with Article 3.
  2. "External Service" refers to services provided by third parties other than the Company, which the Customer integrates or utilizes within the Service.
  3. "Customer's Own System" refers to a system owned and managed by the Customer.
  4. "External Business Operator" refers to the service provider of an External Service.
  5. "External Terms of Use" refers to the terms that define the rights and obligations between the Customer and the External Business Operator.
  6. "Intellectual Property Rights" refers to copyrights, patent rights, utility model rights, trademark rights, design rights, and other intellectual property rights (including the right to acquire such rights and the right to apply for registration of such rights).
  7. "Application Information" refers to the "Application Information" as defined in Article 3.
  8. "Company Website" refers to the website operated by the Company with the domain "yoom.fun" (if the domain or content of the Company's website is changed for any reason, the modified website shall also be included).
  9. "Certified Customer" refers to the "Certified Customer" as defined in Article 6.
  10. "Service Agreement" refers to the "Service Agreement" as defined in Article 3.
  11. "Service Start Date" refers to the "Service Start Date" as defined in Article 3.
  12. "Contract Termination Date" refers to the date and time when the usage period stipulated in Article 15 has elapsed from the "Service Start Date."

3. Formation of Agreement

  1. Customers wishing to use the Service must agree to comply with these Terms and provide the necessary information in the application form or application document specified by the Company (hereinafter collectively referred to as the "Application Form") in the prescribed format. Customers must submit the Application Form to the Company in writing or via the Company's designated electronic method to apply for an agreement regarding the use of the Service under these Terms (hereinafter referred to as the "Service Agreement").
  2. The application for the Service Agreement as set forth in the preceding paragraph must be made by the individual or corporation intending to use the Service and, in principle, applications by agents will not be accepted. Customers must ensure that the information provided in the application (hereinafter referred to as the "Application Information") is truthful, accurate, and up to date.
  3. The Company may reject an application for the Service Agreement if the applicant falls under any of the following circumstances:
    1. The Company determines that the applicant is likely to violate these Terms.
    2. The Application Information provided contains falsehoods, errors, or omissions.
    3. The applicant has previously had their registration for the Service revoked.
    4. The Company determines that the applicant's financial or credit status has deteriorated or is likely to deteriorate.
    5. The applicant is an antisocial force (including but not limited to organized crime groups, members of organized crime groups, right-wing organizations, or other similar entities) or is involved in the maintenance, operation, or management of antisocial forces through funding or other means.
    6. The Company determines that the applicant is otherwise unsuitable for using the Service.
  4. The Company will assess the eligibility of the applicant based on the preceding paragraph and other internal criteria. If the Company approves the use of the Service, it will issue and notify the applicant of a Service account. This notification marks the establishment of the Service Agreement between the applicant and the Company, and the date of the account issuance shall be the commencement date of the Service (hereinafter referred to as the "Service Start Date").
  5. If there is any change in the Application Information, the Customer must promptly notify the Company using the method prescribed by the Company and submit any required documents. The Company shall not be held responsible for any damages incurred by the Customer due to false, incorrect, or omitted information in the Application Information.

4. Use of the Service and Changes to Subscription Plans

  1. Customers may use the Service during the usage period specified in Article 15 in accordance with these Terms and by following the method prescribed by the Company.
  2. If a Customer wishes to change their subscription plan, they must complete the required details in the application form designated by the Company for changing the Service plan (hereinafter referred to as the "Change Application Form") and submit it to the Company in writing or through the Company's designated electronic method to apply for a change in the subscription plan.
  3. If the Company approves the change request in the preceding paragraph, it will notify the Customer of the completion of the change process. The application of the new plan will take effect as follows: For upgrades to a higher plan or changes from a monthly contract to a six-month or annual contract, as well as from a six-month contract to an annual contract, the new plan will take effect immediately. For downgrades to a lower plan or changes from an annual contract to a six-month or monthly contract, as well as from a six-month contract to a monthly contract, the new plan will take effect on the expiration date of the current plan. If a Customer upgrades to a higher-tier plan with the same contract duration, the contract expiration date will remain unchanged.

5. Fees and Payment Methods

  1. The fees for the use of the Service to be paid by the Customer to the Company (hereinafter referred to as the "Service Usage Fees") shall be as set forth in the following items.
    1. Basic fee: The basic fee shall be the amount separately determined by the Company and displayed on the Company's website. If the Customer does not apply for a paid plan, it shall be deemed an application for the free plan, and no basic fee shall be charged. The basic fee shall be incurred from the Service Start Date to the Contract Termination Date. The basic fee shall be incurred on a monthly, six-month, or annual basis depending on the selected plan and the usage period specified in Article 15. If the Service Start Date falls between the 11th and 20th of the month, two-thirds of the basic fee shall be charged for the first month, and if it falls between the 21st and the end of the month, one-third of the basic fee shall be charged.
    2. User license fee: The user license fee shall be the amount separately determined by the Company and displayed on the Company's website. If the Customer does not apply for a paid plan, it shall be deemed an application for the free plan, and no user license fee shall be charged. The user license fee shall only be incurred when the number of users exceeds the free license limit of the subscribed plan, in which case it shall be charged from the license addition date to the Contract Termination Date. The user license fee shall be calculated based on the selected plan and the usage period specified in Article 15, by multiplying the per-user license fee by the number of additional accounts. If additional accounts are added during the contract period, the user license fee from the month following the effective date of the increase shall be calculated by multiplying the per-user license fee by the total number of contracted accounts, including the newly added accounts.
    3. Task execution fee: The task execution fee shall be the amount separately determined by the Company and displayed on the Company's website. If the Customer does not apply for a paid plan, it shall be deemed an application for the free plan, and no task execution fee shall be charged. The task execution fee shall be incurred when the number of Flow Bot activations and task executions in a given month exceeds the free task execution limit of the subscribed plan. The task execution fee shall be incurred on a monthly basis depending on the selected plan and the usage period specified in Article 15.
    4. Optional fees: The optional fees shall be the amount specified in the Application Form (excluding consumption tax). If no amount is specified in the Application Form, no optional fees shall be incurred.
  2. In the case of a monthly contract, the Company shall calculate and invoice for the Service Usage Fees at the end of each month and issue an invoice to the Customer via the Company's designated electronic method by the fifth business day of the following month. Customers choosing bank transfer must remit payment to the Company's designated bank account by the end of the following month. Customers who wish to pay by credit card shall have the payment processed using the registered credit card by the fifth business day of the following month.
  3. In the case of a six-month or annual contract, the Company shall calculate and invoice for the six-month or annual Service Usage Fees at the end of the month in which the Service starts and issue an invoice to the Customer via the Company's designated electronic method by the fifth business day of the following month. Additionally, the Company shall calculate and invoice for the Service Usage Fees at the end of each month and issue an invoice to the Customer via the Company's designated electronic method by the fifth business day of the following month. Customers choosing bank transfer must remit payment to the Company's designated bank account by the end of the month in which the invoice is issued. Customers who wish to pay by credit card shall have the payment processed using the registered credit card by the fifth business day of the following month.
  4. If the Customer, while under a six-month or one-year contract, changes their subscription plan or adds user licenses, the Customer shall pay the difference between the Service Usage Fees before and after the change or addition for the remaining contract period from the month in which the change or addition occurs. Customers who wish to pay by invoice shall receive an invoice by the fifth business day of the month following the change or addition and shall pay the invoiced amount using the method designated by the Company by the end of the month in which the invoice is issued. Customers who wish to pay by credit card shall have the payment processed using the registered credit card by the fifth business day of the month following the change or addition. The Company shall not refund any received Service Usage Fees under any circumstances.
  5. The bank transfer fees, consumption tax, and any other costs required for payments specified in paragraphs 2, 3, and 4 shall be borne by the Customer.
  6. If the Customer delays the payment of the Service Usage Fees, the Customer shall pay the Company a late payment penalty at an annual rate of 14.6%.

6. Management of Account Information

  1. The Customer shall be responsible for managing and storing the ID and password related to the Service (including the ID and password issued to officers and employees of the Customer, persons entrusted with work by the Customer, and other persons authorized to use the Service (hereinafter referred to as "Certified Customers"), collectively referred to as "Account Information"). The Customer shall not allow third parties to use, lend, transfer, change the name of, or sell Account Information.
  2. The Customer shall ensure that Certified Customers strictly manage and store Account Information and shall not allow them to permit third parties to use, lend, transfer, change the name of, or sell it. The Customer shall be liable for any damages resulting from insufficient management, operational errors, or use by third parties (including actions by Certified Customers), and the Company shall not bear any responsibility.
  3. If the Customer becomes aware that Account Information has been stolen or used by a third party, the Customer shall immediately notify the Company and follow the Company's instructions.

7. Prohibited Actions

  1. The Customer shall not engage in any of the following acts when using the Service and shall ensure that Certified Customers do not engage in such acts.
    1. Acts that infringe on the intellectual property rights or other rights or interests of the Company, other Customers, External Business Operators, or third parties (including acts that directly or indirectly cause such infringements).
    2. Sharing the same user license among multiple users.
    3. Acts related to criminal activities or acts that are contrary to public order and morals.
    4. Acts that violate laws, regulations, or internal rules of the Company or industry organizations to which the Customer belongs.
    5. Transmitting information that contains computer viruses or other harmful computer programs.
    6. Destroying, obstructing, or altering information, the Company's systems, data, or networks related to the Service.
    7. Analyzing or conducting similar activities on the Service or the Company's system.
    8. Transmitting data exceeding a certain data capacity specified by the Company through the Service.
    9. Acts that may interfere with the Company's operation of the Service.
    10. Any other acts that the Company deems inappropriate.
  2. If the Company determines that the Customer’s or a Certified Customer’s use of the Service falls under or is likely to fall under any of the items in the preceding paragraph, the Company may suspend the use of the Service or terminate the Service Agreement without prior notice to the Customer. The Company shall not be liable for any damages incurred by the Customer as a result of measures taken by the Company under this provision.

8. Suspension of the Service

  1. The Company may suspend or discontinue all or part of the Service without prior notice to the Customer if any of the following circumstances apply.
    1. When periodic or emergency maintenance, inspections, or version upgrades of the computer systems related to the Service are conducted.
    2. When computers, communication lines, or other infrastructure stop functioning due to an accident.
    3. When the operation of the Service becomes impossible due to force majeure events such as fire, power outages, or natural disasters.
    4. When issues arise with an External Service, including trouble, suspension or termination of service, discontinuation of integration with the Service, or specification changes.
    5. When the Company determines that suspension or discontinuation is necessary.
  2. The Company shall not be liable for any damages incurred by the Customer as a result of measures taken by the Company under this Article.

9. Burden of Equipment and Costs

  1. The preparation and maintenance of the computers, software, other equipment, communication lines, and other communication environments necessary to receive the Service shall be carried out at the Customer's expense and responsibility.
  2. The Customer shall implement security measures, such as preventing computer virus infections, unauthorized access, and information leaks, at their own expense and responsibility, in accordance with their Service usage environment.
  3. Even if the Company temporarily stores information sent or received by the Customer through the Service for operational purposes, the Company has no obligation to retain such information and may delete it at any time. The Company shall not be liable for any damages incurred by the Customer as a result of such deletion.
  4. When the Customer downloads data related to the Service or installs software on their computer, smartphone, or other devices during the initiation or use of the Service or External Services, the Customer shall take sufficient precautions to prevent the loss or alteration of their data, as well as device malfunctions or damage. The Company shall not be liable for any damages incurred by the Customer in such cases.

10. Ownership of Rights

  1. All ownership and intellectual property rights related to the Company’s website and the Service shall belong to the Company or to parties that have granted licenses to the Company. The establishment of a Service Agreement does not, unless expressly stated in these Terms, imply the transfer or licensing of any intellectual property rights related to the Company’s website or the Service from the Company or its licensors. The Customer shall not, for any reason, engage in any act that may infringe on the intellectual property rights of the Company or its licensors, including but not limited to disassembling, decompiling, or reverse engineering.
  2. The Company may freely use, without compensation, any statistical or aggregated data generated based on the data input or transmitted by the Customer through the Company’s website or the Service.
  3. The Company may collect information regarding the Customer’s usage of the Service and, either by itself or through third-party contractors, analyze such information for the purpose of improving the Service.

11. Handling of Application Information

The handling of personal information contained in the application information obtained by the Company through the Customer's use of the Service shall be governed by the Company's separately established Privacy Policy. The Customer shall agree, or ensure that the individual concerned agrees, to the Company's handling of personal information contained in the application information in accordance with the Privacy Policy when using the Service.

12. Termination by the Company

  1. If the Customer falls under any of the following circumstances, the Company may temporarily suspend the Customer's use of the Service or terminate the Service Agreement without prior notice or demand.
    1. If the Customer violates any provision of these Terms.
    2. If there is no record of use (such as logging into the Service) for 180 days or more.
    3. If the Customer fails to respond to inquiries or other requests for a response from the Company for 30 days or more.
    4. If the Customer suspends or becomes unable to make payments, or if a petition is filed for the commencement of bankruptcy proceedings, civil rehabilitation proceedings, corporate reorganization proceedings, special liquidation, or any similar procedure.
    5. If the Customer engages in any of the acts specified in Article 7, Paragraph 1.
    6. If the Company determines that the continued use of the Service or continuation of the Service Agreement is inappropriate.
  1. If any of the circumstances listed in the preceding paragraph apply, the Customer shall automatically lose the benefit of any payment deadlines for all obligations owed to the Company and must immediately pay all outstanding debts to the Company.
  2. The Company shall not be liable for any damages incurred by the Customer as a result of actions taken by the Company under this Article.

13. Termination by the Customer

  1. The Customer shall, in principle, not be able to terminate the Service Agreement during the usage period specified in the "Application Form."
  2. If, for any reason, the Agreement is terminated by mutual consent between the Customer and the Company, the Customer shall automatically lose the benefit of any payment deadlines for all obligations owed to the Company and must immediately pay all outstanding debts to the Company.

14. Modification and Termination of the Service

  1. The Company may modify the content of the Service or discontinue its provision at its discretion. If the Company discontinues the provision of the Service, it shall notify the Customer in advance.
  2. The Company shall not be liable for any damages incurred by the Customer as a result of measures taken by the Company under this Article.

15. Service Usage Period

  1. The Service usage period shall be the duration specified in the Application Form or Change Application Form (hereinafter collectively referred to as the "Application Forms"), with the start date being the Service Start Date. If the usage period is not specified in the Application Forms, the usage period shall be one month from the Service Start Date. However, unless either the Company or the Customer notifies the other party at least 10 days before the contract expiration date of its intent to discontinue renewal, the usage period shall be automatically renewed for the same duration, and this process shall continue thereafter.
  2. Notwithstanding the preceding paragraph, if the Customer engages in any of the prohibited acts specified in Article 8 or if the Company reasonably determines that there is a risk of such conduct, the Company may suspend all or part of the Customer’s use of the Service at any time.

16. Exclusion of Antisocial Forces

The Customer represents and warrants that neither they nor their officers or persons substantially involved in management are affiliated with antisocial forces (including but not limited to organized crime groups, members of organized crime groups, individuals who have not been members of organized crime groups for less than five years, quasi-members of organized crime groups, companies affiliated with organized crime groups, corporate extortionists, groups that advocate social movements for improper purposes, special intelligence crime groups, or any other equivalent entities). The Customer also warrants that they will not engage in illegal activities such as acts of violence, fraud, threats, or obstruction of business, now or in the future. If the Customer violates this representation, they shall unconditionally accept the termination of the Service provided by the Company.

17. Disclaimer of Warranties and Limitation of Liability

  1. The Company shall not be liable for any damages incurred by the Customer (hereinafter referred to as "Customer Damages") due to the suspension, interruption, termination, unavailability, or any other issues related to the provision of the Service by the Company.
  2. The Company does not guarantee the suitability of the Service for a specific purpose, its completeness, continuity, or compatibility with a particular operating environment.
  3. The Company shall not be liable for any damages incurred by the Customer due to errors in the data or other information entered by the Customer.
  4. If the Customer obtains or transmits data containing personal information through the Service, the Customer shall comply with relevant laws and regulations, including obtaining the necessary consent from individuals at their own expense and responsibility. The Company shall not be responsible for the handling of personal information in connection with the Customer's use of the Service.
  5. The Service may integrate with External Services or the Customer’s own system, but the Company does not guarantee integration with any specific External Service or the Customer’s own system. If the Service is unable to integrate with an External Service or the Customer’s own system, or if unexpected changes in the specifications of an External Service or the Customer’s own system restrict the use of all or part of the Service (including unexpected behavior within the Service), the Company shall not be liable unless such restriction is caused by the Company's willful misconduct or gross negligence.
  6. If the Service integrates with an External Service, the Customer shall comply with the External Terms of Use at their own expense and responsibility. The Customer shall handle and resolve any transactions, communications, disputes, or other issues arising between the Customer and the operator of an External Service, other customers, or third parties at their own responsibility. The Company shall not be liable for such disputes unless they are caused by the Company's willful misconduct or gross negligence.
  7. The Company does not guarantee the suitability for a specific purpose, commercial usefulness, completeness, or continuity of any External Service or the Customer’s own system. The Customer shall store and manage any data used or obtained when using an External Service or the Customer’s own system at their own expense and responsibility. The Company shall not be liable for the loss or damage of such data unless caused by the Company's willful misconduct or gross negligence.
  8. Even if the Company is liable for any reason, the Company's liability for Customer Damages shall not exceed the amount paid by the Customer to the Company in the past six months. The Company shall not be liable for incidental damages, indirect damages, special damages, future damages, or lost profits.
  9. The Company shall not be responsible for any transactions, communications, or disputes between the Customer and External Business Operators or third parties in connection with the Service.

18. Confidentiality

  1. In these Terms, "Confidential Information" refers to all technical, business, operational, financial, organizational, and other information related to the Service Agreement or the Service that is provided or disclosed by one party to the other in writing, orally, or through a recording medium, or that is otherwise obtained. However, the following information shall be excluded from Confidential Information:(1) Information that was already publicly known or already known to the receiving party at the time it was provided, disclosed, or obtained.(2) Information that became publicly known after being provided, disclosed, or obtained, through no fault of the receiving party.(3) Information lawfully obtained from a third party with the authority to provide or disclose it, without being subject to confidentiality obligations.(4) Information independently developed without reliance on Confidential Information.(5) Information confirmed in writing by the disclosing party as not requiring confidentiality.
  2. The Customer and the Company shall use Confidential Information solely for the purpose of using or providing the Service and shall not provide, disclose, or leak the other party’s Confidential Information to any third party without the prior written consent of the other party.
  3. Notwithstanding the provisions of the preceding paragraph, the Customer and the Company may disclose Confidential Information if required by law or in response to an order, request, or demand from a court, regulatory authority, financial exchange, or other public institution.
  4. Notwithstanding the provisions of the preceding paragraph, the Customer and the Company may disclose Confidential Information to attorneys, tax accountants, certified public accountants, or other third parties who are legally obligated to maintain confidentiality in the course of their professional duties.

19. Handling of Personal Information

  1. The Customer shall handle and manage personal information obtained through the Service (including "personal information" as defined in the Act on the Protection of Personal Information and privacy-related information of registered friends, hereinafter the same) appropriately and in compliance with the Act on the Protection of Personal Information, its enforcement orders, and relevant guidelines issued by regulatory authorities, as well as all other laws and regulations related to personal information protection, with the duty of care of a prudent manager.
  2. If the Customer violates the preceding paragraph and, as a result, the Company receives claims, inquiries, or complaints from third parties regarding rights infringements, the Customer shall resolve such issues at their own expense and responsibility. Furthermore, if the Company independently handles such disputes, the Customer shall immediately compensate the Company for any damages incurred and all legal expenses required for the Company's defense or other legal actions (including, but not limited to, attorney fees).

20. Liability for Damages

If the Customer violates any provision of these Terms or engages in fraudulent or illegal activities that cause damage to the Company, related parties, or third parties, the Customer shall be liable to compensate the Company for all such damages. This includes, but is not limited to, attorney fees and all costs necessary to restore the reputation, trust, or image of the Company or the Service.

21. Changes to These Terms

The Company may modify these Terms. If the Company makes any changes to these Terms, it shall notify the Customer of the changes.

22. Communication and Notices

Inquiries regarding the Service and other communications or notifications from the Customer to the Company, as well as notifications regarding changes to these Terms and other communications or notifications from the Company to the Customer, shall be made using the method specified by the Company.

23. Use of Case Studies

Unless otherwise agreed separately with the Customer, the Company may use the Customer’s company name and logo as a case study for promotional purposes, including but not limited to press releases, sales materials, investor relations documents, and the Company’s website, free of charge.

24. Transfer of Service Agreement Position, etc.

  1. The customer may not assign, transfer, pledge, or otherwise dispose of their position under the service usage contract or any rights or obligations under these Terms to any third party without the prior written consent of the Company.
  2. In the event that the Company transfers the business related to this Service to another company, the Company may transfer its position under the service usage contract, as well as its rights and obligations under these Terms, along with the customer's registered information and other customer data, to the transferee of such business transfer. The customer shall be deemed to have given prior consent to such transfer under this clause. Furthermore, the business transfer stipulated in this clause shall include not only a typical business transfer but also any case in which the business is transferred, including corporate splits and other forms of business succession.

25. Surviving Provisions

Articles 5, 18, and 19 shall remain in effect even after the termination of these Terms of Use and this Agreement.

26. Severability

Even if any provision or a part thereof of these Terms is deemed invalid or unenforceable under applicable laws or regulations, the remaining provisions of these Terms, as well as the remaining parts of the provision deemed invalid or unenforceable, shall continue to be fully effective.

27. Governing Law and Jurisdiction

  1. The governing law of these Terms and the service usage contract shall be the laws of Japan.
  2. Any disputes arising out of or in connection with these Terms or the service usage contract shall be subject to the exclusive jurisdiction of the Tokyo District Court or the Tokyo Summary Court as the court of first instance.

Revision History
Established: June 1, 2021
Revised: December 6, 2021
Revised: May 25, 2022
Revised: July 29, 2022
Revised: June 1, 2023
Revised: March 1, 2024