The integration of Salesforce and Meta Conversion API will be a useful tool in digital marketing. With this integration, lead data is sent to the Meta Conversion API in a timely manner, which is expected to improve the accuracy of ad targeting. Additionally, advertisers can immediately optimize their ad campaigns and use their budget efficiently, allowing for more effective marketing activities. This article provides a detailed explanation of the specific benefits and integration methods that can be gained by implementing this integration.
Recommended for
Those utilizing Salesforce and Meta Conversion API
Ad operators who want to improve targeting accuracy
Companies that want to maximize the advertising effectiveness of Salesforce
Companies that want to optimize advertising costs
For those who want to try it immediately
This article introduces the integration method using the no-code tool "Yoom". No complicated settings or operations are required, and even non-engineers can easily achieve this. You can also start immediately from the template below, so please give it a try!
When a lead is registered in Salesforce, send a conversion event using the Meta Conversion API.
How to Create a Flow for Integrating Salesforce with Meta Conversion API
Let's create a flow together using the template: "When a lead is registered in Salesforce, send a conversion event with the Meta Conversion API"!
Before You Begin
The integration flow is broadly created through the following processes:
Register Salesforce and Meta Conversion API in My Apps
Set up when a record is registered in Salesforce
Integrate with Meta Conversion API to send conversion events
If you don't have a Yoom account, please create one from the "Yoom Account Issuance Page" below. For basic operations of Yoom, please check "First Time with Yoom".
Step 1: Integrate Salesforce and Meta Conversion API in My Apps
(1) After logging into Yoom, select "My Apps" from the left column and click "+ Add".
(2) Click on Salesforce from the new connection list in My Apps. (3) The Salesforce login screen will appear. Enter your "Username" and "Password" and click login.
(4) Click "Allow" on the access confirmation screen. For detailed My Apps registration in Salesforce, please refer to the site below.
※ Salesforce is an app available only on the Team Plan and Success Plan. If you are on the Free Plan or Mini Plan, the operations and data connections set in the flow bot will result in errors, so please be careful. ※ Paid plans like the Team Plan and Success Plan offer a 2-week free trial. During the free trial, you can use apps that are usually restricted.
(5) Next, integrate with the Meta Conversion API. Similarly, click on Meta Conversion API from the new connection list in Yoom. (6) From the "New Registration for Meta Conversion API (Facebook)" screen, enter the account name and access token, and click "Add". For detailed My Apps registration method for Meta Conversion API, please refer to the site below.
Click on "When a record is registered" in the app trigger.
(2) From the "Select Integration Account and Action" screen in Salesforce, check that there are no errors in the account information to be integrated with Salesforce, keep the trigger action as "When a new record is registered in the lead object," and click "Next."
(3) From the "API Connection Settings for App Trigger" screen, select the trigger activation interval. Select the trigger activation interval from the dropdown menu with options of 5 minutes, 10 minutes, 15 minutes, 30 minutes, or 60 minutes. ※ Please note that the shortest trigger activation interval varies depending on the plan.
Scroll down, check the red line, and enter the main URL. Once the input is complete, click "Test," and if no error occurs, click "Save" at the bottom.
Step 3: Integrate with Meta Conversion API to Send Conversion Events
(1) Next, integrate with the Meta Conversion API to send conversion events. Click "Send Conversion Event."
(2) From the "Select Integration Account and Action" screen in the Meta Conversion API, check that there are no errors in the account information to be integrated with the Meta Conversion API (Facebook), keep the action as "Send Conversion Event," and click "Next."
(3) From the "API Connection Settings" screen, enter the Pixel ID and event name. ・Pixel ID: Obtain from the Meta Conversion API data source and enter directly ・Event Name: Enter directly
Scroll down and enter the event occurrence time and action source. ・Event Occurrence Time: Select from the output ・Action Source: Select from the dropdown
Other fields are not mandatory. Please fill in the necessary fields. Once the input is complete, click "Test" at the bottom, and if no error occurs, click "Save." (4) Finally, click "Turn on Trigger."
This completes the flowbot "When a lead is registered in Salesforce, send a conversion event with the Meta Conversion API."
When a lead is registered in Salesforce, send a conversion event using the Meta Conversion API.
Other Automation Examples Using Salesforce and Meta Conversion API
In addition to the flow introduced this time, you can achieve various business automations by utilizing the APIs of Salesforce and Meta Conversion API. All of them can be used with simple settings, so if you find something interesting, please give it a try!
Other Automation Examples with Salesforce and Meta Conversion API
Additionally, when lead information is registered in Meta Ads (Facebook), it can also be added to Salesforce.
When lead information is registered in Facebook Ads, add it to Salesforce as well.
■Overview This is a flow to create a record for the lead object in Salesforce when lead information is registered on Meta Ads (Facebook).
■Recommended for: 1. Meta Ads (Facebook) managers - Those who want to eliminate the hassle of manually entering lead information acquired from Meta Ads (Facebook) into Salesforce - Those who want to reduce input errors of lead information - Those who want to automatically synchronize lead information from Meta Ads (Facebook) with Salesforce
2. Sales personnel - Those who want to quickly respond to lead information acquired from Meta Ads (Facebook) in Salesforce - Those who want to manage the progress status of leads in Salesforce centrally
■Notes - Please link both Meta Ads (Facebook) and Salesforce with Yoom. - Salesforce is an app that is only available with Team Plan and Success Plan. In the case of the Free Plan or Mini Plan, the operations and data connections of the flow bot you have set will result in errors, so please be aware. - Paid plans such as Team Plan and Success Plan offer a 2-week free trial. During the free trial, you can use apps that are subject to restrictions.
Send conversion events with Meta Conversion API once information is registered
Since data from offline events that could not be captured by traditional methods can also be sent directly to the server, it is expected to improve ad performance.
Send conversion events using Meta Conversion API with Jotform content
■Overview This is a flow to send conversion events using Meta Conversion API with Jotform content. With Yoom, you can easily achieve this flow without programming, as it allows integration between apps. ■Recommended for ・Those who create and operate request for information or event application forms ・Those who want to use lead information obtained from website forms for measurement tasks ・Those who manually transcribe Jotform responses and want to reduce workload ・Those who want to prevent input errors or omissions when registering information necessary for Meta conversion measurement ・Those who want to improve marketing efficiency by enhancing conversion measurement accuracy
■Notes ・Please integrate Jotform and Meta Conversion API with Yoom. ・Refer to the following for Jotform's Webhook settings: https://intercom.help/yoom/en/articles/8105581
■Overview This is a flow to send conversion events using the Meta Conversion API with Yoom form content. With Yoom, you can easily achieve this flow without programming, as it allows integration between apps.
■Recommended for ・Companies creating and operating request for information or event application forms ・Those who want to utilize lead information obtained from website forms for measurement tasks ・Those who manually transcribe form responses and want to reduce workload ・Those who want to prevent input errors or omissions when registering information necessary for Meta conversion measurement ・Those who want to improve the accuracy of conversion measurement and streamline marketing operations
■Notes ・Please integrate Meta Conversion API with Yoom.
■Overview Are you finding it cumbersome to manually update Google Sheets where you copy Salesforce opportunity data for analysis? This workflow automatically adds data to Google Sheets when a new opportunity record is created in Salesforce. It automates the data-addition work previously done to refresh pivot tables in Google Sheets, preventing input errors and missed updates, and enabling analysis that is always based on the latest data.
■Who we recommend this template for ・Those who use both Salesforce and Google Sheets and manually perform data integration ・Sales planning professionals who want to streamline pivot-table update tasks in Google Sheets ・Managers who want to prevent data transcription mistakes and improve the accuracy of sales data
■Notes ・Please connect Yoom with both Salesforce and Google Sheets. ・Salesforce is available only with the Team plan and Success plan. On the Free plan or Mini plan, operations and Data Connect for flow bots you have configured will result in errors. ・Paid plans such as the Team plan and Success plan offer a two-week free trial. During the free trial, you can use apps that are otherwise restricted. ・For triggers, you can choose activation intervals of 5, 10, 15, 30, or 60 minutes. ・The minimum activation interval varies by plan.
Benefits and Examples of Integrating Salesforce with Meta Conversion API
Benefit 1: Improved Data Accuracy
By integrating Salesforce with the Meta Conversion API, conversion data is sent to the Meta Conversion API as soon as a lead is registered, which can enhance data accuracy. To measure advertising effectiveness, it's necessary to manually collect and analyze data and update targeting. This automation eliminates data delays and errors, ensuring that the latest state is reflected in a timely manner. For example, when a new lead is registered in Salesforce, the information may be sent in a timely manner, potentially improving targeting accuracy.
Benefit 2: Approach Based on Customer Behavior
By using the Meta Conversion API to integrate with Salesforce, it may be possible to achieve a personalized approach based on customer behavior data! Lead information registered in Salesforce is sent to the Meta Conversion API, and by tracking subsequent customer behavior (such as visiting specific pages or making purchases), advertisers can deliver ads tailored to customer interests and needs. For instance, if a lead is registered in Salesforce and then accesses a product page through Meta Conversion API ads, the Meta Conversion API can recognize this behavior and deliver targeted ads again. This approach, based on customer interests and behavior, should lead to improved ad click-through rates and conversion rates!
Benefit 3: Optimal Allocation of Advertising Budget
The integration of Salesforce with the Meta Conversion API is expected to allow for more precise adjustments in the allocation of advertising budgets! Lead information registered in Salesforce is immediately reflected in the Meta Conversion API, which may allow the Meta Conversion API to concentrate the budget on the most effective target segments based on that data. For example, if conversion rates are high in certain regions or industries, it can be predicted that more advertising budget can be allocated to those areas or industries. By using the timely conversion data provided by the Meta Conversion API, optimal budget allocation can be achieved even while the campaign is ongoing, reducing expenses and maximizing ROI.
Conclusion
The integration of Salesforce with the Meta Conversion API is expected to enable highly accurate targeting! Additionally, incorporating automated flows will allow for speedy optimization of advertising campaigns and efficient budget allocation. With timely data updates and automated conversion tracking, marketing activities can be maximized, potentially improving ROI and reducing expenses. By adopting this integration, a more effective approach based on customer behavior can be achieved, potentially enhancing ad performance.
Please consider using Yoom to aim for operational efficiency!
With Yoom, you can easily build the kind of collaboration described here without programming knowledge.