How to integrate ChatGPT, Slack, and Yoom's email trigger to summarize incoming email content with ChatGPT and send it to Slack
How to Integrate Applications
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2025/01/21
How to integrate ChatGPT, Slack, and Yoom's email trigger to summarize incoming email content with ChatGPT and send it to Slack
k.ueno
While handling a large volume of emails in daily operations, it can be quite challenging to not miss important information contained in emails and to quickly grasp the information. By using Yoom's email trigger to integrate ChatGPT and Slack, you can summarize the content of received emails with ChatGPT and automatically send the summary to a specific Slack channel. By incorporating ChatGPT into your operations, it is expected to shorten the time it takes to understand the content as it provides a clear summary of the necessary information within emails. Furthermore, by sending the summary to the Slack you usually use, information sharing can be done smoothly, and members will find it easier to grasp the overview of the emails. This article explains how to set up the automation flow to summarize the content of received emails with ChatGPT and send it to Slack, as well as the benefits of implementing it. By incorporating it into your operations, you can achieve a reduction in the burden on the person in charge and improve the efficiency of information sharing, so please take a look.
Recommended for
Companies utilizing ChatGPT and Slack separately
Managers aiming to improve the efficiency of email handling operations by integrating ChatGPT and Slack
Those who feel challenges in the information sharing process while utilizing ChatGPT and Slack
Those considering whether they can achieve quick and accurate information sharing by integrating ChatGPT and Slack
Benefits and Examples of Integrating ChatGPT and Slack
1. Makes Information Grasping Easier
By utilizing Yoom's email trigger to summarize received emails with ChatGPT and notify Slack, there is a prospect of quickly grasping the necessary information from a vast amount of emails. For example, by summarizing inquiry emails from customers with ChatGPT and notifying the support staff on Slack with the summary, it might be possible to obtain the necessary information concisely. The staff in charge will be able to quickly grasp the content and are more likely to send accurate responses.
2. Minimizes Interpretation Differences
Since individual interpretations vary, manually summarizing content can often lead to biased content. However, by utilizing ChatGPT, the content that tends to be biased can be evenly summarized by AI, potentially allowing information to be uniformly disseminated. For example, when receiving a long text of data from a client, all members might be able to understand the content without differences. By utilizing Yoom's email trigger and ChatGPT for summarization, and notifying Slack, there is a prospect of minimizing information oversight and interpretation differences, contributing to the improvement of work quality.
3. Can Streamline the Sharing Process
When an email is received, notifying the summary content from ChatGPT to a Slack channel can potentially improve the sharing process, which previously required individual email forwarding to the person in charge. For example, in traditional operations, there was a hassle of summarizing the content of received emails and then automatically sending it to a specific room in Slack. By introducing this automated flow using Yoom's email trigger, the email content is summarized with ChatGPT without human intervention. By sending the result to Slack, it might be possible to reduce the time spent on manual handling and improve the response speed of email processing.
Now, let's create a flow bot using the template "Summarize the content of received emails with ChatGPT and send it to Slack".
[What is Yoom]
How to Summarize Received Emails with ChatGPT and Send to Slack
First, when an email is received using Yoom's email trigger, use ChatGPT's API to receive the email data. Then, by using the API provided by Slack to receive the data summarized by ChatGPT and send it to a specific channel, it can be realized. Generally, programming knowledge is required to achieve this, but by using the no-code tool Yoom, it can be easily realized without programming knowledge.
The work until the completion of the flow proceeds as follows.
Integrate ChatGPT and Slack with My Apps
Copy the template
Set up Yoom's email trigger and configure ChatGPT to summarize the content of received emails, followed by setting up each operation to send the summary content to Slack
Turn on the trigger and check the operation
If you are not using Yoom, please register for free from here. If you are already using Yoom, please log in.
・Integrate ChatGPT and Slack with My Apps
(1) First, connect ChatGPT to My Apps. After logging into your Yoom account, click on "My Apps" on the left panel and search for ChatGPT from "New Connection".
(2) Search for the ChatGPT app icon and click on it.
(3) Enter the "Account Name" and "Access Token" for the ChatGPT you want to integrate, and click [Add]. For more information on registering ChatGPT with My Apps, please check this page. ・Please note that using ChatGPT or OpenAI's API may incur additional costs with OpenAI. For details, please check OpenAI's official website.
(4) Next, let's connect Slack. Search for the Slack app icon and click on it, just like before.
(5) On the next screen, confirm that the workspace you want to integrate is displayed. You can change the workspace from the dropdown in the top right corner.
(6) Review the access information displayed and specify the channel to post to at the bottom of the screen. After specifying the channel from the dropdown, click [Allow].
This completes the integration of the second Slack app. For more information on registering Slack with My Apps, please check this page. Details on how to check Slack's channel ID can be found on this page.
After clicking, you will be taken to the My Apps screen of your Yoom account with the two apps added. This completes the connection of the two apps to your Yoom account.
・Copy the Template
After confirming that the new connection of the target app to your Yoom account is complete, click the icon for "Try this template" below.
The template will be copied, so click the "OK" button.
Please move to the "My Projects" screen of your Yoom account and check the template content.
There are three setup flows.
・Check Yoom's Email Trigger
(1) First, check the content of Yoom's email trigger.
From the "My Projects" on the left side of your Yoom account screen, click "【Copy】Summarize the content of incoming emails with ChatGPT and send to Slack".
After clicking, the template content will be displayed as shown in the screen below.
(2) First, click "When an email is received" which will be the trigger.
(3) On the next screen, create an address to receive the trigger email. To create an address in the format of 【~~~~~@yoom.fun】 for "Create a receiving address", enter the desired information.
(4) "Trigger conditions" can be set arbitrarily according to the operation. This time, we will specify 【Subject】 as the search location. We will create a flowbot assuming that the keyword 【Inquiry】 specified in the string is included in the subject and triggers the activation.
(5) If you want to increase the conditions to activate the trigger, click "+Add trigger condition" to add more items. After entering the information, click [Next].
(6) Test the email trigger on the next screen. Send an email that matches the trigger conditions set on the previous screen to the address created in the format 【~~~~~~@yoom.fun】 entered in "Create a receiving address".
(7) After sending the email, click [Test] and if the test is successful, click [Save]. For more information on how to set up email triggers, please check this page.
・Set up to Summarize Incoming Email Content with ChatGPT
(1) Next, click the second action "Summarize Email Content".
(2) Enter the account information to be linked and click [Next].
(3) On the next screen, enter the instructions for generating text with GPT in the "Message Content". This time, we want to summarize the body of the received email, so we will quote the output 【Body】 obtained from the previous step.
(4) Enter the desired information for "temperature" and "maximum token count" according to the annotations.
(5) "Role" and "Model" can be selected from the dropdown according to the operation.
(6) After entering the information in the required fields, click [Test] and if there are no issues, click [Save].
・Set up Slack to Send the Summary Content
(1) Finally, click the third action "Send to Slack".
(2) Enter the account information to be linked and click [Next].
(3) On the next screen, specify the "Channel ID to Post". When you click the input bar, channel information based on the linked account will be displayed as 'candidates'. Note that if you want to send a message to any channel in Slack, you need to install the Yoom app in the relevant channel in advance. For details, please check this page.
(4) After specifying the channel ID, enter the content you want to notify in the "Message". As shown in the image below, you can also quote the output obtained from the previous step.
(5) After entering the information in the required fields, click [Test] and if there are no issues, click [Save]. This completes the setup.
・Turn on the Trigger and Check the Operation
By clicking the red-framed part "Turn on Trigger" on the screen below, the flowbot will automatically start.
Here is the template used this time
Other Automation Examples Using ChatGPT and Slack
There are other examples of automation using ChatGPT and Slack available on Yoom, so here are a few introductions.
Automatically Obtain and Notify ChatGPT Responses to Slack Posts
This is a flow bot that automatically obtains ChatGPT responses to content posted on Slack and notifies the response content on Slack. You can specify any Slack channel ID, allowing you to customize flexibly and set it up according to your operations.
Automatically Categorize Inquiry Content with ChatGPT and Notify the Appropriate Slack Channel
When an inquiry email is received, use ChatGPT to automatically categorize the inquiry content and notify the appropriate Slack channel. By automatically categorizing the content of inquiry emails, it helps reduce the burden on the person in charge.
Summarize Meeting Minutes Added to the Database with ChatGPT and Notify on Slack
This is a flow bot that summarizes meeting minutes added to Yoom's database using ChatGPT and notifies them on Slack. By notifying the summarized results to a specified Slack channel, the meeting minutes can be clearly summarized and quickly shared with relevant parties.
Summary
By integrating ChatGPT and Slack into your workflow as introduced this time, you can use Yoom's email feature to summarize the content of received emails with ChatGPT and automatically send the summary results to Slack, which you regularly use. Automating daily tasks reduces the workload of handling emails and allows the entire team to efficiently share information without missing important details. Furthermore, by sending the summarized content to a specific Slack channel, it becomes easier to grasp the information, enabling responsible parties and team members to make quick decisions, thereby enhancing the overall productivity of the team. Be sure to utilize Yoom to experience automation through app integration.
The person who wrote this article
k.ueno
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