ChatworkとChatGPTの連携イメージ
How to Integrate Applications

2024/12/18

How to integrate Chatwork with ChatGPT to automatically retrieve and notify Chatwork posts using ChatGPT

s.kumagai

The integration of Chatwork and ChatGPT holds the potential to significantly enhance work efficiency. In today's business environment, where consistency of information and rapid decision-making are essential, this automation is extremely useful. This article provides a detailed explanation of how to automatically retrieve and notify Chatwork posts using ChatGPT. It can be easily set up without any coding, so you can implement it with confidence even without technical knowledge.

Recommended for

  • Companies managing projects using Chatwork
  • Teams struggling with inconsistencies in information sharing
  • Companies considering automation of customer support or customer service
  • Companies looking to streamline employee training
  • Executives aiming to promote rapid decision-making in business operations

Benefits and Examples of Chatwork and ChatGPT Integration

Benefit 1: Accelerating Rapid Decision-Making and Response in Business Operations

By utilizing ChatGPT, it becomes possible to respond quickly to posts in Chatwork. For example, when project members report progress or issues, ChatGPT provides immediate responses based on past data and similar cases. This automation reduces the time employees spend on research, allowing them to quickly resolve issues and initiate the next actions, thereby significantly speeding up decision-making. As a result, it reduces delays and inefficiencies in operations, enabling smooth workflow.

Benefit 2: Improving Consistency and Accuracy of Internal Information

The automated responses provided by ChatGPT are based on pre-established information and guidelines, ensuring consistency of information within the company. For instance, if the same question arises from different departments or members, ChatGPT provides accurate and consistent answers promptly. This reduces discrepancies and misunderstandings among employees, leading to improved operational efficiency. Particularly in projects involving multiple departments, it allows for a unified understanding, preventing mistakes and duplication.

Benefit 3: Streamlining Employee Training and Supporting Autonomous Learning

ChatGPT analyzes progress reports and task-related posts in Chatwork to support real-time understanding of project progress. For example, when team members report task progress, ChatGPT notifies everyone of task deadlines and the next actions to take based on the content. This allows for a quick overview of project progress, and immediate consideration of responses when delays or issues arise. It reduces the effort of task management, leading to overall improvement in work efficiency.

Now, let's explain how to use the no-code tool Yoom to "integrate Chatwork and ChatGPT to automatically retrieve and notify Chatwork post content using ChatGPT."

[What is Yoom]

How to Summarize Content Added to Chatwork Using ChatGPT

It is possible to achieve this by receiving the registration of records in the Chatwork database using Chatwork's API, and notifying the registered record data in Chatwork to a specified channel in ChatGPT using ChatGPT's API. Generally, programming knowledge is required to achieve this, but it can be easily accomplished without programming knowledge by using the no-code tool Yoom.


We will set it up in four main processes:
・Integrate Chatwork and ChatGPT with My Apps
・Copy the template
・Set the Chatwork trigger as the starting point of the flow, followed by the ChatGPT operation settings
・Turn on the trigger and verify the integration operation of Chatwork and ChatGPT

If you are not using Yoom, please register for free here.
If you are already using Yoom, please log in.

Step 1: Connect Chatwork and ChatGPT to My Apps

Let's register Chatwork in My Apps.
Click "My Apps" → "New Connection" on the left side of the Yoom screen.
Search for Chatwork using "Search by App Name" or find it from the app list.

When the following screen appears, click "Allow" in the red frame.

Once the connection is complete, you will return to the My Apps screen, and Chatwork will be displayed.
This completes the My Apps registration for Chatwork and ChatGPT that we will use this time.

Next, let's register ChatGPT in My Apps.

Click "New Connection" on the right side of the screen and enter ChatGPT in the search box.
Click on the displayed suggestion.

A screen like the image below will appear, so follow the instructions and enter the necessary information.
For details on registering ChatGPT in My Apps, please check here.

* Please note that using ChatGPT or OpenAI's API may incur additional costs from OpenAI. For details, please check OpenAI's official website.

This completes the My Apps registration for Chatwork and ChatGPT that we will use this time.

Step 2: Copy the Template

To set up automation, click "Try it" on the banner below.

Read the following screen display and click "OK".
If changes are needed, you can make them by clicking on the relevant section.

Step 3: Setting the Chatwork Trigger as the Starting Point of the Flow and the Subsequent ChatGPT Operation

Let's operate the flowbot.
A screen like the one in the image below will be displayed, so click on the red-framed section.



Confirm that there is no mistake in the Chatwork account to be linked this time, and click "Next".

Copy the Webhook URL and configure it in the management screen of the target application.
For details on Webhook settings, please check here.
Once the settings are complete, run the test, confirm the test success, and click "Save".

Check the flowbot branching settings.
Click on the red-framed section below.

Although it is already auto-filled, please check if the following content is entered.
Title: Set it as you like. (It is easy to understand if you write something like "Branch | If the string 'This is a ChatGPT response.' is included, branch.")
Operation: Select "When a new message is posted to the channel".
Output: Select "Message content".
Branch condition: Select "Contains value" and enter "This is a ChatGPT response.".

* By setting it as above, it will branch if the string 'This is a ChatGPT response.' is included, preventing an infinite loop.

Once confirmed, click "Save".

* Branching is a feature (operation) available in plans above the mini plan. In the case of the free plan, the operation of the flowbot being set will result in an error, so please be careful.
* Paid plans such as the mini plan offer a 2-week free trial. During the free trial, you can use restricted apps and features (operations).


Return to the flowbot screen and click "Converse".

Confirm that there is no mistake in the ChatGPT account to be linked this time, and click "Next".


A screen like the one in the image below will be displayed, so proceed with the input according to the content.
Once the input is complete, run the test, confirm the test success, and click "Save".

Return to the flowbot screen again, and click the red-framed "Send Message".

A screen like the one in the image below will be displayed, so check the account and click "Next".

The APU connection settings screen will be displayed, so enter the Chatwork room ID.

When entering, "candidates" will be displayed, and you can also select from those candidates.
Run the test, confirm the test success, and click "Save".

Step 4: Turn on the Trigger and Confirm the Integration Operation of Chatwork and ChatGPT

When you click "Save" above, a screen like the one in the image below will be displayed.
Finally, click "Turn on Trigger" to complete the automation settings.
Check if the flowbot is starting correctly.

Here is the template used this time.

Other Automation Examples Using Chatwork and ChatGPT

① Notify Chatwork of Zoom Meeting Information Daily

This flow notifies Chatwork of Zoom meeting information daily. It is recommended for companies using Zoom as their cloud meeting tool. By using this template, Zoom meeting information is automatically retrieved at a set time each day and can be checked in Chatwork. By easily grasping the meeting schedule, preparation becomes easier, allowing you to approach meetings with confidence. As a result, you can expect an improvement in deal closing rates and customer satisfaction.

② Generate text with ChatGPT when a record is registered in kintone

This is a flow where text is generated with ChatGPT when a record is registered in kintone. By using this template, you can automatically update the text generated by ChatGPT without having to manually check the contents of the added kintone record, which is expected to eliminate any gaps or omissions in information management.

③ When an email arrives, have a conversation with ChatGPT and log the content into Google Sheets

This is the flow for having a conversation with ChatGPT when an email arrives and logging the content into Google Sheets. By utilizing this template, you can use ChatGPT to initially transfer the content to Google Sheets, allowing you to edit or add to the response content directly on Google Sheets later. This is expected to reduce manual effort and improve work efficiency.

Summary

The integration of Chatwork and ChatGPT is a powerful tool for streamlining operations and maintaining consistency in information. It can be easily set up without any coding, making it accessible even to those without technical knowledge. This enables quick decision-making and efficient employee training, contributing to overall productivity improvement across the company.
Take this opportunity to try integrating Chatwork and ChatGPT.

The person who wrote this article
s.kumagai
I worked for a web marketing company as customer support for about 3 years. I spent time managing customer information and internal data, and when I was worried, I came across Yoom. I have a strong feeling every day that I wish I could come across Yoom sooner, which is easy to use even without programming knowledge... I hope it will help those who have similar problems with improving work efficiency!
Tags
Chatwork
ChatGPT
Automatic
Automation
Integration
Related Apps
App integration
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