How to link kintone and Chatwork to notify record edits in kintone to Chatwork

When using kintone in daily operations, efficiently sharing record updates can become a challenge. A recommended solution to this problem is the integration of kintone with Chatwork. By sending notifications to Chatwork every time data is edited, this system allows for quick information sharing while preventing missed responses. This article provides a detailed explanation of how to easily set up this integration and includes real-life usage scenarios. It’s an automation integration that can be implemented without any coding, so please read to the end.

Recommended for

Those who use kintone and Chatwork in their daily operations
Those who want to quickly share kintone data updates with their team
Those who feel challenged by inter-departmental information sharing and preventing missed responses
Those aiming to improve transparency in business processes and efficiency in progress management
Those considering automating task management through kintone and Chatwork integration

Benefits and Examples of kintone and Chatwork Integration

Benefit 1: Speeding up Work and Improving Response Time

Manually checking changes when kintone records are edited during work can be time-consuming. However, by implementing a system that sends notifications to Chatwork, information about record edits can be shared instantly. For example, when customer information is updated, the details are notified to a specific group chat on Chatwork, allowing relevant members to respond immediately. This system not only smooths coordination among responsible parties and prevents work delays but also enables quick execution of necessary actions.

Benefit 2: Preventing Missed Responses and Improving Task Management Accuracy

Missing changes recorded in kintone can lead to delayed responses or tasks progressing unfinished. By utilizing Chatwork notifications, updates can be checked in real-time, effectively preventing missed responses. For example, when order data is updated, automatic notifications to sales or support staff clarify the next actions. This system is particularly useful when responses span multiple departments and also contributes to improving task management accuracy.

Benefit 3: Transparency in Processes and Visualization of Progress

Transparency in business processes is an essential element for task management and team operations. By notifying Chatwork of edits made in kintone, everyone can share who made what changes, and progress can be visualized. For example, in project progress management, the work status updated by each person in charge on kintone is shared in real-time, making it easy for the entire team to grasp. This transparency is expected to improve the efficiency of business processes.

Now, let's explain how to use the no-code tool Yoom to notify Chatwork when a record is edited in kintone.

[What is Yoom]

How to Notify Chatwork of Record Edits in kintone

It is possible to achieve this by receiving the registration of records in the kintone database using kintone's API and notifying the specified Chatwork channel of the registered record data in kintone using Chatwork's API. Generally, programming knowledge is required to achieve this, but with the no-code tool Yoom, it can be easily achieved without programming knowledge.

This flow will proceed in the following four steps.

・Register Chatwork and kintone as My Apps
・Copy the template
・Set the Chatwork trigger as the starting point and the subsequent kintone notification settings
・Turn the trigger ON

If you are not using Yoom, please register for free from here.
If you are already using Yoom, please log in.

Here is the template we will use this time.

Step 1: Integrate kintone and Chatwork with My Apps

Let's register kintone and Chatwork with My Apps.
By completing the My Apps registration first, you can set up automation smoothly.

First, let's register kintone with My Apps.
Start by accessing the My Apps menu on the left side of the Yoom screen and clicking the New Connection button on the right side of the screen.

Next, enter "kintone" in the search box and select "kintone" from the displayed options.
At this time, "kintone (Guest Space)" will also be displayed, but we will use "kintone" for this purpose.

A screen like the one in the image below will be displayed, so let's enter the information that can be obtained from kintone.
Please refer to the help article below for the service integration method.

How to register kintone with My Apps

If an error is displayed during integration, please check the article below.

Main reasons and solutions for not being able to register kintone with My Apps

Once the input is complete, click "Add".

Once kintone is displayed on the My Apps screen, the My Apps registration is complete.
Similarly to the kintone registration, click "My Apps" → "New Connection" on the left side of the Yoom screen.
Enter "Chatwork" in the search box and click the displayed option.

When the following screen is displayed, click "Allow" in the red frame.

Once the integration is complete, you will return to the My Apps screen and Chatwork will be displayed.
This completes the My Apps registration for kintone and Chatwork that we will use this time.

Step 2: Copy the Template

To set up automation, click "Try it" on the banner below.

Read the following screen display and click "OK".
If changes are needed, click on the relevant section to make modifications.

Step 3: Setting the Chatwork Trigger and Subsequent kintone Notification

Operate the Flowbot to set up automation.
Click on the area within the red frame below.

Set up the Webhook event reception in kintone.
For detailed setup instructions, please check here.
Once the setup is complete, click "Test" → "Save".

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Next, click on the area within the red frame below.

On the following screen, enter the app ID and click "Next".

Enter the conditions for the records you want to retrieve and perform a test.
After the test is complete, click "Save".

Set up notifications to Chatwork.
Click on the area within the red frame in the image below.

Configure the API connection settings for Chatwork.
You can edit the content of the messages received in Chatwork.

Click on the input fields to display the output obtained from the integrated app.
Using the output allows you to easily enter the necessary information.

Once the input is complete, click "Test" → "Save".‍

Step 4: Turn ON the Trigger and Confirm Integration Automation‍

Finally, turn on the trigger on the screen displayed below. The Flowbot will start automatically.

This completes the automation setup. The template used this time is as follows.

Other Automation Examples Using kintone and Chatwork

① Registering the Content of Inquiry Emails Received in Gmail to kintone

This is a flow for registering the content of inquiry emails received in Gmail to kintone. By utilizing this flow, you can easily organize inquiry content by category or status using kintone's flexible data management features. This allows you to effectively utilize important insights gained from inquiries, leading to improved customer satisfaction.

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② Register a client in freee Accounting when the status is updated in kintone

This is a flow to register a client in freee Accounting when the status is updated in kintone. By utilizing this flow, when the status of a record is updated in kintone, company information is retrieved and a client is automatically added to freee Accounting. By quoting and registering information, manual work is greatly reduced, preventing human errors and leading to accurate information registration.

③ Send Gmail when a request is approved in Jobcan Expense Management & Workflow

This flow sends a Gmail when a request is approved in Jobcan Expense Management & Workflow. By utilizing this flow, the person in charge can grasp approved requests in real-time and respond promptly.

Summary

The integration of kintone and Chatwork leads to faster information sharing and more efficient task management. By utilizing the methods introduced in this article, you can prevent missed responses and enhance the transparency of business processes. No special skills or knowledge are required to implement automation with Yoom.
Simply follow the instructions to input, making the operation easy. Be sure to use Yoom's automation and experience the efficiency in your work.