How to integrate kintone with ecforce to add kintone's inventory information to ecforce

In operating an e-commerce site, if inventory information is not managed correctly, it can lead to lost sales opportunities or trouble with customers. By promptly reflecting inventory changes from the database to the e-commerce platform, these risks can be avoided.

This article introduces a method to automatically sync inventory information from kintone to ecforce when updates occur. This automation eliminates the need for manual data entry, allowing the latest inventory information to be reflected in ecforce. Improve inventory management accuracy by preventing human errors and reducing the time lag in information updates.

Benefits of Integrating kintone and ecforce

Benefit 1: Reduction of Human Errors

Integration and automation can reduce human errors such as transcription mistakes and input omissions. By accurately reflecting inventory information on the e-commerce site, you can prevent lost sales opportunities and over-selling due to incorrect inventory displays. Especially if sales exceed actual inventory, you may need to request cancellations or discuss delivery delays with buyers, which can inconvenience customers and damage trust. Therefore, minimize the occurrence of errors as much as possible.

Benefit 2: Improved Real-Time Capabilities

By reflecting kintone's inventory status in real-time on ecforce, you can properly manage the company's overall inventory even if there are physical stores or other e-commerce sites not managed by ecforce. For example, manually updating inventory information can delay the transcription of arrival information, risking missed sales due to stockouts or shortages. Even with frequent inventory fluctuations, automation can suppress the occurrence of time lags in transcription. Maintain accurate inventory status with immediate data reflection across multiple stores and maximize sales opportunities.

These benefits can be obtained through integration. Consider implementing it easily using the automation tool Yoom.

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How to Create a kintone and ecforce Integration Flow

Let's proceed with setting up the integration and automation of workflows between kintone and ecforce.

Using a template, we will introduce the steps to create a workflow to "add kintone inventory information to ecforce."

*Integration with ecforce is available on some paid plans. A two-week free trial is also offered.

Before You Begin

1. Prepare a database app for inventory information management in kintone.

2. Log in to Yoom.

3. Click the "Try it" button below to copy the template in Yoom.

Step 1: Integration of My Apps with kintone and ecforce

*If you have already completed the app integration, please proceed to Step 2.

1. Select "My Apps" from the left menu and click "+ New Connection" on the right side of the screen.

2. From the list of new connections in My Apps, select kintone and ecforce respectively and integrate the apps.
*Reference: How to register kintone My Apps
*For ecforce integration, an access token issued on ecforce is required. Please refer to the second item "Issuing an authentication token for API connection" in this official FAQ article.

Next, copy the template to My Project and create a flow bot.
If you haven't copied it yet, please copy the flow bot template from below.

1. Hover over the banner and click "View Details"
2. Click "Try this template" on the page you navigated to
3. Register for Yoom
* If you have already registered, the login screen will be displayed, so please log in.

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Step 2: Setting the trigger to activate when a kintone record is edited

1. Open the copied template.
* You can change the title to any desired one from the red frame in the image below.

2. Click on the Flowbot's "App Trigger: When a record is edited (Webhook activation)".

3. Set up "Select Linked Account and Action".
Change the title if necessary and click "Next".

4. Set up the Webhook event reception settings for the app trigger.
Refer to the instructions and precautions to set it to activate when a record is edited.
* Reference: Setting up Webhook in kintone

* The image below shows the Webhook settings screen in kintone.

5. Click "Test".

6. If the test is successful, click "Save".

Step 3: Setting the action to retrieve kintone record information

1. Click on the Flowbot's "Operate Database: Retrieve Record".

2. Select the linked account and action.
・Title: Can be changed if necessary.
・Database Link "App ID": Enter or select the ID of the inventory management app.

3. Click "Next".

4. Set the detailed settings for database operations.
Set the conditions for the records you want to retrieve using the output obtained in Step 2.
* The image below is an example of input.

* The image below is an example of output reference. When you click on the input field, candidates will be displayed, so please select the target item.

5. Click "Test".

6. If the test is successful, click "Save".

Step 4: Setting the action to update inventory information in ecforce

1. Click on the Flowbot's "Integrate with App: Update Inventory Information".

2. Select the linked account and action.
Change the title if necessary and click "Next".

3. Set up the API connection.
Use the output obtained in Step 3 to input/select each item.
* The image below is an example of input.

* The image below is an example of output reference.

4. Click "Test".

5. If the test is successful, click "Save".

This completes the flow "Add kintone inventory information to ecforce".
Switch the trigger of the saved flow to "ON" to activate it.

Other Automation Examples Using kintone and ecforce

There are many other examples of automation using kintone and ecforce at Yoom, so here are a few introductions.

1. This is a flow where order information registered in ecforce is synchronized with kintone. Based on the automatically reflected data, you can proceed with tasks such as handling inquiries and analyzing sales data. This reduces the effort of transcription and human errors.

2. This is a flow where order information registered in ecforce is synchronized with kintone and notified via Slack. By adding automatic notifications to the aforementioned flow, you can expect improved accuracy in information sharing. Using Slack's mention feature, you can alert the person in charge or the responsible party. Additionally, it is possible to replace Slack with other chat tools.

3. This is the flow for synchronizing with Smaregi when inventory information is updated in kintone. By using it in conjunction with the flow that reflects inventory information to ecforce, you can automatically synchronize inventory information across multiple cart and POS systems based on a single kintone database, enabling multi-store operations.

Summary

By integrating kintone with ecforce, you can automatically synchronize inventory information. This reduces human errors and allows for real-time updates of inventory data, helping to avoid lost sales opportunities and issues caused by overselling. Selling products with accurate inventory status is expected to improve customer satisfaction. Utilize this integration to enhance inventory management accuracy and streamline the operation of your e-commerce site. With Yoom, setting up the integration is simple.