TimeRexとAirtableの連携イメージ
How to Integrate Applications

2024/12/06

How to integrate TimeRex with Airtable to automatically add customer information when scheduling an appointment

y.matsumoto

Did you know that by integrating TimeRex with Airtable, you can automatically register customer information in Airtable based on the schedule information registered in TimeRex? This automation can reduce manual transcription work and potentially improve operational efficiency. Additionally, by centrally managing customer information and improving data accuracy, you may be able to reduce complaints due to discrepancies in information. In this article, we will introduce how to easily connect apps without programming using the no-code tool Yoom. Please read to the end. [What is Yoom] Recommended for: - Those who have implemented TimeRex and Airtable and want to streamline customer management operations - Sales representatives who want to reduce human error when registering customer information and improve data accuracy - Those who want to share customer information in real-time across multiple teams Benefits and Examples of Integrating TimeRex and Airtable Benefit 1: Streamlining Operations and Saving Time By integrating TimeRex with Airtable, you can automatically add customer information to Airtable by referencing the schedule registered in TimeRex, thereby reducing manual data entry work. For example, when the sales team or customer support team registers a meeting schedule with a customer in TimeRex, there is no need to manually enter customer information into Airtable each time. As a result, the person in charge can significantly reduce the burden of customer management, allowing them to focus on other important tasks and use their time efficiently, which is expected to improve overall operational efficiency. Benefit 2: Improving Data Consistency and Accuracy The integration of TimeRex and Airtable can prevent human errors during data entry. For example, when manually registering customer information in Airtable, there is a possibility of omissions or incorrect information being added. By automating the input process, you can automatically register the customer information entered in TimeRex into Airtable as well, which is expected to improve data consistency. As a result, sales representatives and support staff may be able to grasp the latest and most accurate customer information, enabling smooth communication. Improved data quality also allows for decision-making based on highly reliable information. Benefit 3: Real-Time Updates and Information Sharing By integrating TimeRex with Airtable, you can update customer information in Airtable in real-time, allowing for quick and accurate information sharing among multiple personnel. For example, since the sales team and customer support team can instantly update or view the same customer information, there will be no time lag in information sharing between different departments. As a result, consistent responses to customers become possible, which is expected to prevent complaints due to discrepancies in information. Additionally, by centrally managing customer information, you may be able to strengthen the cooperation system of the entire team. How to Create a Flow for Integrating TimeRex and Airtable From here, we will introduce the procedure for creating a flow that adds customer information to Airtable when a schedule is registered in TimeRex! By using a template that already has the general settings completed, it will be easy to complete. - Connect TimeRex and Airtable as My Apps - Copy the template - Set the trigger in TimeRex and the operation in Airtable - Turn on the trigger button and check the integration operation between TimeRex and Airtable The "branching" feature used this time is available only in some paid plans, and a 2-week free trial is available.
Please sign up for Yoom for free from here.
※ If you are already registered, please log in. Step 1: Connect TimeRex and Airtable to My Apps 1. How to register for TimeRex Click on "My Apps" and search for TimeRex from "New Connection". Enter the necessary information on the above screen.
Account Name: Please enter any account name.
Access Token: Please enter yoom.
Once you have completed the entry, click "Add". This completes the connection of TimeRex to My Apps. 2. How to register for Airtable Next, search for Airtable from "New Connection". Select the base to connect from "+ Add a base" and click "Grant access". This registers Airtable to My Apps. Now, let's edit the flow! Please click "Try it out" and copy the template.

Step 2: Setting Up a Trigger to Activate When a Webhook from TimeRex is Received

First, click on "When a Webhook is Received" to start setting it up.

Title: Can be changed. (It's okay as is.)
Account Information for TimeRex Integration: Ensure the account you want to integrate is selected.
Trigger Action: Be sure to select "When a Webhook is Received."

After setting, click "Next."

In the TimeRex management screen, set up the Webhook URL.
※ For detailed setup instructions, refer to the annotations on the screen above.

Once the setup is complete, register a test schedule in TimeRex.

When you conduct the test, the output of the schedule you registered earlier will be displayed on the screen above. Once confirmed, click "Save."

Step 3: Command Operation for Branching

Next, select "Command Operation" and set it up.

This page is already set up.
※ It is set to branch when the Webhook type is "event_confirmed."
Confirm the setup as shown in the image above and click "Save."

Step 4: Creating a Record in Airtable

Finally, click "Create Record" and set it up.

Title: Can be changed. (It's okay as is.)
Account Information for Integration with Airtable(OAuth): Ensure the account you want to integrate is selected.
Action: Be sure to select "Create Record."

After setting, click "Next."

Enter the Base ID and Table ID or Name by referring to the annotations outside the frame.

Set the field information for the information you want to retrieve.

For example, if you want to retrieve "Company Name," set it as shown in the image above.
Field Name: Company Name
Value: Click inside the frame and click "Company Name" in the "When a Webhook is Received" tab. If it says {{Company Name}}, it's okay!

With this setup, you can automatically add the registered company name to an Airtable record when a Webhook from TimeRex is received.

If you want to add more information, click "+ Add Field Information."

Set it up as before.

Once the setup is complete, run the test and click "Save."

Step 5: Turn ON the Trigger

Once all settings are complete, the screen above will be displayed.
Turn "Trigger ON."

With this, the flow "Add Customer Information to Airtable When a Schedule is Registered in TimeRex" is complete.

Introduction to Other Automation Examples Using TimeRex

1. This is a flow where a new event added to TimeRex automatically creates a schedule in Google Calendar.
By utilizing this flow, you can automatically add TimeRex schedules to Google Calendar, which is expected to reduce manual work and prevent human errors.

2. This flow automatically registers a new meeting in Zoom when there is a reservation registered in TimeRex.
By utilizing this flow, you can automatically create meetings in Zoom, which may reduce the possibility of omissions or mistakes in creating meetings.
Additionally, it eliminates the need for manual work, leading to improved operational efficiency.

3.  This is a flow that automatically adds a schedule registered in TimeRex to a Google Spreadsheet.
By utilizing this flow, you can automate the task of transferring data to Google Spreadsheet, which is expected to improve work efficiency.
Additionally, it has the potential to reduce human errors such as input mistakes and omissions.

Summary

In this article, we introduced how to integrate TimeRex with Airtable, allowing you to add customer information to Airtable whenever a schedule is registered in TimeRex. How did you find it?
By utilizing this flow, you can automate the transcription work, which is expected to improve operational efficiency.
Furthermore, centralized management of customer information becomes possible, which can enhance data accuracy.
At Yoom, integration with a wide variety of apps is possible, not just TimeRex and Airtable, allowing you to achieve automation tailored to your business needs.
Be sure to take advantage of Yoom to experience the efficiency improvements brought by automation.

The person who wrote this article
y.matsumoto
Until now, I have experienced sales and sales office work in the human resources industry. Based on my experience in my previous job, I feel that the problems faced by various companies can be reduced by “automating operations.” Through Yoom, we will continue to send out information on a daily basis so that we can solve your problems even a little bit!
Tags
Timerex
Airtable
Automation
Integration
Related Apps
App integration
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