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Sharing reviews from Google Business Profile in Google Sheets allows you to easily gather customer feedback and use it to shape your business development strategies. But manually transferring each review from Google Business Profile to Google Sheets can be time-consuming and tedious.
In this article, we’ll show you how to automate the process by integrating Google Business Profile with Google Sheets. This integration will help you streamline review management and make it much easier to analyze customer feedback.
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In this guide, you'll learn the step-by-step process of how to use Yoom to automatically sync Google Business Profile reviews to Google Sheets.
Yoom offers ready-made templates for easy setup. Click the "Try it" button to get started now!
Let's walk through how to set up a flow that automatically add reviews to Google Sheets when posted on Google Business Profile.
⏱️ Setup time: 5 minutes
🔧 What You’ll Need
If you don’t have a Yoom account yet, register now from this registration form!
After logging into Yoom, go to "My Apps" from the left side menu and click "+ Add".
Search for Google Business Profile and click on it.
Log in using your Google account to link with Yoom.
On the next page, Yoom will request additional access to your Google account. Click "Continue" and, on the authentication screen, select “Allow all permissions”.
Since Google Sheets and Google Business Profile are both part of the Google ecosystem, they can be integrated using the same procedure. Therefore, you can follow the same steps to integrate Google Docs and Google Business Profile as well.
☝️ Tip: To test the flow settings, you'll need to prepare a Google Sheet database in advance. While the content entered can be temporary, it’s important to create the necessary columns and fields in the sheet to ensure that the data can be properly processed.
The following review data can be extracted from Google Business Profile.
The recommended fields to include are Review ID, Reviewer Name, Star Rating, Comment, and Creation Date. Feel free to add any additional data that you’d like to track by adjusting the settings accordingly.
Click the "Try It" button to copy the pre-built template into your project.
Click "Try this template".
Click "OK" and give the Flowbot a name to recognize.
The template will be copied to your "My Project".
Click on the trigger action with the Google Business Profile icon.
The next screen is pre-configured. You can change the title if you want.
Then, set your trigger interval (how often you want Yoom to check Google Business Profile for new updates).
It can be set to 5 minutes, 10 minutes, 15 minutes, 30 minutes, or 60 minutes. We recommend setting the trigger to the shortest activation interval available for your plan.
⚠️ Note: The trigger interval varies depending on your Yoom plan. Be sure to check your current plan’s limit.
Fill out the Account ID and Location ID.
Copy and paste each Google Business Profile ID as outlined in the instructions at the bottom of the box or select from the displayed options.
Once set, click “Test”.
If the test succeeds, the retrieved value will get updated. Check if it's correct, and click “Save”.
Click on the action with the Google Sheets icon.
Select Spreadsheet ID:
Choose the Spreadsheet ID from the displayed options.
Select Tab Name:
Choose the Tab Name where the data will be stored.
Define Table Range (Optional):
You can optionally specify the Table Range where data will be saved.
📚 Reference: For more details on table range settings, check this guide.
Map the Data:
Click on each item field and assign the corresponding data from the retrieved value to each field.
The data from Google Business Profile will appear in a list. Select the data that matches the name of the corresponding box item. For example, if the box item name is “Star Rating” choose “Star Rating” from the Google Business Profile data.
The data can be inserted as shown in the image below. ⬇️
Test the Setup:
After setting the data, click Test to check if everything is configured correctly.
Once you confirm the test is successful, click "Save".
Toggle the "Trigger On" button to activate your flow!
Check if the Flowbot you set up is working properly.
That’s it! 🎉 The Flowbot is now complete!
By using Google Business Profile and Google Sheets, you can unlock a wide range of automation possibilities that simplify your workflows. Here are some examples you can explore for your next automation!
With this integration, new reviews posted on Google Business Profile are automatically added to Google Sheets. This makes it easier to track and verify reviews in one place.
Manually transferring reviews each time they are posted can be inefficient, and waiting until a certain number of reviews accumulate can delay your responses. This integration eliminates that delay, allowing you to interact with customers more quickly and efficiently.
Manually transferring reviews can be time-consuming, and since reviews can be posted at any time, you need to frequently check your Google Business Profile.
By automating this process, you no longer need to constantly check for new reviews or manually update Google Sheets. This saves you time and helps prevent tasks from piling up, ensuring that reviews are analyzed promptly and consistently.
When reviews are transferred to Google Sheets, you get not only the review comments but also star ratings, reviewer names, and review IDs. This data can be easily filtered in Google Sheets to help you search and review specific reviews.
For example, you can quickly identify reviews from regular customers or find reviews with low ratings that need attention. With easier access to review data, you can make more informed decisions and drive improvements in your business.
Integrating Google Business Profile with Google Sheets provides a powerful way to quickly understand and address customer feedback. By automatically collecting and organizing reviews, you can efficiently manage customer insights and use them to drive future business growth.
Best of all, no technical expertise is needed, and anyone can easily set it up! Ready to simplify your workflows? Sign up for Yoom and try it today!
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