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It's important to quickly notice inquiries and responses submitted from Google Forms. The speed of customer service can be affected by how quickly you notice them, so overlooking them must be absolutely prevented.
That's why you might think, "I wish I could get notifications on Slack, which I always use, whenever there is a response..."
The solution to this problem is integrating Google Forms with Slack's API. By utilizing the API, you can automatically send and forward data submitted from Google Forms to Slack!
Once notifications start coming in, handling inquiries and other tasks should become smoother.
In this article, we will specifically introduce the automation flow that can be achieved by integrating Google Forms with Slack. If you're considering improving work efficiency, be sure to check it out!
Yoom provides templates for integrating Google Forms with Slack! If you want to try it right away, click the banner below to get started!
There are several ways to automatically notify Slack of data from Google Forms. Here are a few methods for you to check out!
Simply click "Try it out" on the automation example that interests you, and you can experience automatic updates from Google Forms right away. Registration takes just 30 seconds, so feel free to give it a try!
When an inquiry is received, you can automatically generate a response based on the input from Google Forms and notify Slack of its content.
This speeds up the initial response to inquiries and enables quick information sharing within the team.
It is recommended for those who want to streamline inquiry responses or advance the automation of customer support operations.
You can automatically notify Slack of the data entered in Google Forms.
This allows you to quickly share information such as inquiries and applications, preventing oversights and enabling prompt responses. It is recommended for those who want to streamline information sharing within the team or respond quickly to inquiries.
You can automatically register specific data entered into a Google Form into other tools and automatically notify the results to Slack.
For example, by automatically transcribing "inquiry details" or "employee information" entered into a Google Form and notifying the results to Slack, information sharing and response become smoother.
It is ideal for teams that want to automate the entire process from input to registration and notification.
You can automatically transfer data entered in Google Forms to other tools and automatically notify the results to Slack.
This allows for centralized information management and quick notifications, which can help improve work efficiency and prevent missed responses.
Recommended for those who want to smoothly manage applications and handle inquiries.
Let's get started by creating a flow that integrates Google Forms with Slack!
We will use Yoom to proceed with the integration of Google Forms and Slack without any coding. If you don't have a Yoom account yet, please create one using this registration form.
[What is Yoom]
This time, we will create a flow bot that notifies Slack with responses created by ChatGPT whenever there is an inquiry through Google Forms!
The creation process is broadly divided into the following steps:
[Preparation for ChatGPT]
To register ChatGPT with My App, you need to obtain an API key.
First, open the OpenAI page and create an account by clicking "SIGN UP".
Please refer to this for more details.
How to Register ChatGPT with My App | Yoom Help Center
1)Once logged into your Yoom account, register the app you will use next.
Click "My Apps" and select "+ Add".
2)A list of apps that can be connected with Yoom will be displayed, and you can search for each app using the search box.
[For Google Forms]
Once you can select Google Forms or Google Docs, log in with your Google account.
[For Slack]
Once you can select Slack, choose the posting destination and click "Allow".
[For ChatGPT]
Once you can select ChatGPT, use the information you copied earlier to input and then click "Add".
3)Once registration is complete, an icon will appear in My Apps.
Please check if the icon of the registered app is displayed.
Now, let's proceed with the explanation using the template.
1) First, click on the "Try it" icon.
2) The following confirmation screen will appear, so click "OK".
Once displayed as below, the template has been copied.
The title and details can be edited by clicking on them.
Also, the copied template is saved in My Projects, so you can open it from there as well.
Click on the icons with "!" displayed on the right in order from top to bottom to set the operation.
1) First, let's click on "App Trigger: When a form response is submitted"!
2) Ensure that the action "When a form response is submitted" is selected, and click "Next".
3) Select the trigger activation interval and enter the form ID.
The trigger activation interval varies depending on your subscription plan.
Please check the details of your plan.
List of feature restrictions and usage limits for each plan | Yoom Help Center (intercom.help)
If you have no particular preference, we recommend selecting the shortest time for your plan!
Once entered, try entering and submitting the response form.
After submission, click on Test, and it will be successful, so click "Save".
1) Return to the flow and click on the "Integrate with app: Generate text" icon.
To run an action using ChatGPT (OpenAI), you need to subscribe to OpenAI's paid API plan.
Ensure your contract details are in order to make smooth payments when API usage fees occur.https://openai.com/ja-JP/api/pricing/
2) Ensure that the action "Generate text" is selected, and click "Next".
3) Enter the message content.
Reflect the inquiry content from the form so that ChatGTP can generate a response to the inquiry.
About Output | Yoom Help Center
Once the input is complete, click "Test".
After the test is complete, click "Save".
1) Return to the flow and click on the "Integrate with app: Send message to channel" icon.
2) Ensure that the action "Send message to channel" is selected, and click "Next".
3) Enter the channel ID and message to post.
The message can be selected and inserted from the output as before.
Once entered, click Test.
After the test is complete, click "Save".
This completes the flow of [When there is an inquiry via Google Forms, create a response with ChatGPT and notify Slack].
Once the setup is complete, the following display will appear, so click "Turn on the trigger".
Activate the flow bot and verify that it works correctly.
Yoom offers many other automation templates that utilize Google Forms and Slack!
Be sure to look for automation examples with apps you are familiar with.
When a user responds to a form, data can be automatically saved to a Google Spreadsheet.
Additionally, you can automatically reply to emails based on the response content, or integrate with other tools to create tasks or records!
This can streamline regular surveys and application processes, preventing team response omissions.
When a message is posted in a specific channel, you can automatically mention the person in charge or record the content in Trello or Google Sheets.
Additionally, it's possible to send automatic notifications to Slack triggered by form responses or events in external services!
By integrating Google Forms data with Slack, you can quickly become aware of new inquiries and survey responses, potentially improving customer response speed.
Additionally, sending and forwarding data to the communication tools you regularly use increases the likelihood of preventing data from being overlooked!
The key point of this integration is that it can be achieved without any programming knowledge!
With Yoom, you can easily automate Google Forms and Slack. It's easy to implement even for beginners, so register with Yoom now and start implementing automation!
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