How to integrate Slack and Telegram to automatically notify Telegram of messages received in Slack

When different chat tools are used across departments, there may be a time lag in communication, making smooth information sharing difficult.
In this article, we introduce a method to integrate Slack and Telegram, automatically notifying Telegram of messages received on Slack.
We will explain a no-code method for app integration in an easy-to-understand manner, allowing you to automate tasks without programming.
Please read to the end.

Recommended for

・Those who use Slack and Telegram for work and want to improve the efficiency of information sharing and notifications.
・Managers or members of customer support teams who want to improve the speed of customer response.
・Project leaders who want to visualize project progress and unify recognition among stakeholders.
・Managers who feel a lack of coordination between multiple teams using different communication tools.

Benefits and Examples of Integrating Slack and Telegram

Benefit 1. Speeding Up Customer Response

By integrating Slack and Telegram, you can automatically notify Telegram of messages sent to Slack, potentially speeding up customer response.
For example, when a customer support team is discussing issues raised by customers on Slack, the content can be quickly notified to the person in charge's Telegram, allowing them to contact the customer promptly.
Such prompt responses can improve customer satisfaction and enhance the overall reliability of the business.

Benefit 2. Visualizing Project Progress

Setting up notifications for task updates on Slack to Telegram can be useful for quickly grasping project progress.
For example, when reporting project goal achievements or assigning new tasks on Slack, automatic notifications to Telegram can ensure all team members share the same information.
Especially for teams handling multiple projects simultaneously, visualizing project progress makes it easier to understand the overall progress, enhancing transparency in project management.

Benefit 3. Facilitating Information Sharing Between Teams

Integrating Slack and Telegram can facilitate information sharing even when different platforms are used by different teams.
For example, even if the development team uses Slack and the sales team uses Telegram, important messages and information can be shared without omission.
This allows the sales team to quickly reflect the information shared by the development team in customer responses and sales activities.
Even in cases requiring urgent response or quick decision-making, the hassle of switching tools is eliminated, leading to improved work efficiency and strengthened collaboration.

[About Yoom]

How to Create a Slack and Telegram Integration Flow

From here, we will introduce how to integrate Slack and Telegram using Yoom to achieve the above benefits.
Let's create a flow together to "Notify Telegram of messages received on Slack"!

The above flow can be created through the following process.
・Integrate Slack and Telegram with My Apps
・Copy the template
・Set up Slack triggers and Telegram operations
・Turn on the trigger button and verify the integration operation between Slack and Telegram

If you are new to Yoom, please register for free from here.
※ If you are already registered, please log in.

Step 1: Integrate Slack and Telegram with My Apps

1. How to register Slack

After clicking "My Apps", search for Slack from "New Connection".

The above screen will be displayed, so please select the channel from the dropdown.
Then, press "Allow".

2. How to register Telegram
Next, search for Telegram from "New Connection".

Please enter any name for the account.
The access token will be issued when you create a new bot on Telegram.
Reference: BotFather

Once the input is complete, click the add button.

If Slack and Telegram are displayed in My Apps, registration is complete.

Next, copy the template to My Project and create a flow bot.
Copy the flow bot template from "Try it" on the banner below.

Step 2: Set up a trigger to activate when a new message is posted to a channel in Slack

First, click on the item "When a new message is posted to a channel".

Ensure that the trigger action is set to "When a new message is posted to a channel" and proceed to the next page.

Set the trigger activation interval to your preference from 5 minutes, 10 minutes, 15 minutes, 30 minutes, or 60 minutes.
Note: The activation interval may vary depending on your plan.
Once the settings are complete, send a sample message to Slack and run a test.
Verify that the output is correctly reflected and save the settings.

Step 3: Send a message to Telegram

Next, click on the item "Send a message".

Ensure that the action is set to "Send a message" and proceed to the next step.

Set the chat ID by referring to the annotation outside the frame.

The message content can be set as desired.
In this case, it was set as shown in the image above.
How to set: Click inside the frame and select "Message content" and "Sender" from "When a new message is posted to a channel".

By setting it as above, you can automatically retrieve the "Message content" and "Sender" when a message is posted to Slack and send a message to Telegram.

Once the settings are complete, run a test.
If successful, a message will be sent to Telegram, so check and if there are no issues, click "Save".

Step 4: Turn on the trigger

Once the settings are complete, the above screen will be displayed.
Click "Turn on trigger" to activate the flow bot.

This completes the flow bot for "Notifying Telegram of messages received on Slack".

Introduction of Other Examples of Automation Using Slack

Here are three recommended flows using Slack.

1. A flow that automatically transcribes and summarizes the meeting content when a Zoom meeting ends, and notifies the transcription results to Slack.
By utilizing this flow, you can save the effort of creating meeting minutes.
Furthermore, members who missed the meeting can check the information shared on Slack and quickly grasp the content of the discussion.

2. This is a flow that automatically notifies Slack when a comment is posted on kintone.
By utilizing this flow, you can always keep track of project progress without missing important comments.

3. This is a flow that retrieves records from Google Sheets where the date matches today and automatically sends a batch notification to Slack every day.
By utilizing this flow, manual notifications become unnecessary, potential notification omissions can be prevented, and information transmission between teams can be expedited.

Summary

In this article, we introduced a method to integrate Slack and Telegram, allowing messages received on Slack to be automatically notified on Telegram.
This automation between different platforms can facilitate smoother information sharing.
Yoom offers a variety of flow bots and templates.
You can easily integrate apps without programming, so try automating your tasks!
＞For a list of Yoom's flow bot templates, click here