Automate your workflow with Freshdesk & Yoom

Yoom allows you to integrate with Freshdesk's API without any code, enabling you to automate operations on Freshdesk via the API. For example, you can send notifications to chat tools like Slack or Teams when a ticket is created in Freshdesk, or automatically sync Freshdesk ticket information with CRMs like Salesforce or HubSpot.
Freshdesk
Freshdesk
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No-Code API Actions

Automation operations
  • Get Ticket
  • Create Ticket
  • Update Ticket
  • Delete Ticket
  • Create Contact
  • Update Contact
  • Search Contact
  • Delete Contact
  • Get Contact
  • Create Company
  • Update Company
  • Get Company
  • Search Company
  • Delete Company
  • Reply to Ticket
  • Add Note to Ticket
  • Get List of Conversations for Specific Ticket
  • Get Latest Conversation for Specific Ticket
Automation triggers
  • When a Ticket Is Created
  • When a Ticket Is Updated
  • When a Contact Is Created or Updated
  • When a Company Is Created or Updated