[ChatGPT API] Comprehensive Guide: From Integration Methods with Various Apps to Use Cases.
Automation Ideas
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2024/11/15
[ChatGPT API] Comprehensive Guide: From Integration Methods with Various Apps to Use Cases.
e.koyama
What You Can Do with the ChatGPT API
By using the ChatGPT API, you can enable automatic responses to inquiries. When there are inquiries from customers or within the company through other apps integrated with the API, the content can be automatically analyzed to generate responses. The generated responses can be directly replied to in the app where the inquiry was made, notified as response suggestions in chat tools, or saved in a database. When analyzing inquiries, you can also categorize them by content.
Additionally, the creation and summarization of text can be automated using the ChatGPT API. By integrating with other app APIs, you can create text based on information registered in a database or summarize the content of emails and meeting minutes to share within the company.
How to Use the ChatGPT API
This time, we will use a service called Yoom to utilize the ChatGPT API without coding.
Please note that using the ChatGPT API may incur costs with OpenAI. For details, please check OpenAI's official website.
3. Click on "API keys" and then "+ Create new secret key".
4. Enter/select each item and click "Create secret key".
5. Copy the created API key.
6. Log in to Yoom, click "My Apps" in the left menu, and then click "+ New Connection" on the right side of the screen.
7. Select ChatGPT API from the new connection candidates for My Apps. ※You can narrow down the candidates by entering the app name in the search box.
8. Enter a management name of your choice in "Account Name" and the created API key in "Access Token", then click "Add".
The integration is now complete. You can now use the API provided by ChatGPT from Yoom!
Master the ChatGPT API Using Yoom's Templates!
Yoom offers many "Flow Bot Templates" that can be easily used by simply copying them. For more details on Flow Bots, please watch the video below.
From here, we will introduce templates for each actual use case and recommended job type.
Examples of Automation Achievable with the ChatGPT API
Click on the banner of the template you are interested in or want to automate to connect to each introduction page. If you want to start setting up immediately, click "Try it out".
Automatically Respond to Inquiries
By using the ChatGPT API, automatic responses to inquiries are possible. By integrating with the API of chat tools, you can smoothly respond to questions from employees.
If you are manually handling inquiries, it may take time to respond if the respondent is absent or engaged in other tasks, potentially delaying the questioner's work. Even during overtime or holiday work, or when not in the office due to fieldwork or business trips, automation allows you to get responses on the chat where you asked questions 24/7, enabling the questioner to proceed with their work based on the response. By having AI learn internal rules, guidelines, and work manuals, you can expect to prevent response variations and improve quality. It will be useful for streamlining internal help desk operations.
Yoom offers a wide variety of chat tools that can be integrated, so please choose and use the template of the tool you usually use in your work.
By creating separate channels or rooms for questions and answers, or by setting up branching so that automatic response texts do not trigger, smooth inquiry handling is possible.
Generate, Notify, and Save Inquiry Responses
The responses to inquiries generated by the ChatGPT API can be shared among internal stakeholders, not just directly replied to. If a representative needs to review the content before responding to a customer's inquiry, or if the response data needs to be saved for aggregation and analysis, please refer to the template below. By integrating with other app APIs, you can notify the generated response via chat tools, add records to a database, or create tickets in a CRM.
Classify Inquiry and Survey Content
You can analyze and classify content sent via email or forms using the ChatGPT API.
This allows you to distinguish between sales emails and spam emails from general inquiries, or classify survey opinions into positive and negative expressions. Based on the classification, you can change the notification destination or wording when notifying inquiry content via chat tools, or add information when saving survey results to a database.
Automation is expected to reduce the time spent on inquiry handling and data analysis tasks. Utilize it for customer support and marketing operations.
Create a Document
It is possible to use information from other apps integrated with the API for document creation using the ChatGPT API. You can create documents based on information added to the database and update the database, or retrieve a list of tasks from a project management tool, format the text, and send notifications via a chat tool.
Since document creation is automated by AI, it is expected to reduce the time spent on data entry and drafting documents. It will be useful for creating documents from keywords or formatting text from complex documents and lists for sharing.
Summarize and Notify Text
You can summarize text from emails or databases and notify it through chat tools. Extremely long texts can take a considerable amount of time to read through. If you want to share just the key points for reporting or checking purposes, automating the process from summarization to notification can facilitate smoother information comprehension.
Additionally, the ChatGPT API can be used for information retrieval. As shown in the template below, it is possible to perform summarization and search simultaneously and compile the results for sharing among stakeholders.
Recommended for Those Who Want to Use the ChatGPT API
・Those who want to automate internal inquiry responses ・Those who want to smoothly handle customer inquiries ・Those who want to automate the creation and sharing of standard documents ・Those who want to efficiently review long texts such as meeting minutes
Summary
We introduced what can be done using the ChatGPT API, how to integrate with other app APIs, and examples of its use. The ChatGPT API can automate a wide range of tasks, including analyzing and responding to questions, creating and summarizing text, and searching for information. In addition to internal help desk operations and customer support, it can also be useful for daily tasks such as managing meeting minutes and task management by integrating with other app APIs. With Yoom, you can easily set up integrations and automation. Register and try it from here.
The person who wrote this article
e.koyama
Until now, I have experienced office work at specialized trading companies and in the EC industry.
The work I was in charge of covered a wide range of tasks, such as sales office work, accounting, general affairs, human resources, and legal affairs.
We worked to improve the efficiency of individual tasks, but I think the work could proceed more conveniently by using various support tools and Yoom...
I would be happy if I could send out an introduction article on Yoom that makes use of my work experience and help everyone proceed smoothly with their work.
Conventional RPA can only automate simple repetitive tasks, and the setup process was very complicated. With “hyperautomation,” which combines various technologies such as AI, API, RPA, and OCR, it is possible to automate many tasks that could not be realized until now more easily than before.
Most tools simply connect one app to another, leaving the complex tasks to you. Yoom goes much further: From document creation and browser automation to OCR and generative AI, Yoom handles it all seamlessly in one platform.
Why settle for basic integrations? Streamline your entire workflow with Yoom’s powerful hyperautomation.
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