ChatGPTとLINEの連携イメージ
How to Integrate Applications

2024/07/18

Connect ChatGPT and LINE without coding to summarize form responses with ChatGPT and notify via LINE.

s.ougitani

Benefits of Integrating ChatGPT with LINE and Automation Examples

Benefit 1: Quick Customer Response

Details: By integrating ChatGPT with LINE, you can respond to customer inquiries 24/7. Quick responses can enhance customer satisfaction and reduce churn rates.

Example: If a customer has an urgent inquiry at night, integrating ChatGPT with LINE allows for automatic responses, smoothly resolving customer issues. Additionally, automation eliminates the need to hire staff for responses, enabling cost savings on labor expenses.

Benefit 2: Efficient Marketing

Details: Integrating ChatGPT with LINE allows for automatic analysis of conversation content. Understanding customer needs and desires can aid future marketing efforts, enhancing communication with customers, strengthening trust, and increasing customer loyalty.

Example: ChatGPT can analyze past interactions on LINE to create messages. By generating information tailored to each customer's needs, satisfaction can be increased. Automation allows for analysis without requiring marketing expertise.

Benefit 3: Task Management Automation

Details: Task management can be conducted on ChatGPT. You can inquire about task progress, completion, and modifications from LINE to ChatGPT. You can also add schedules and set reminders. Automating tasks improves work efficiency and simplifies management.

Example: For instance, setting a reminder for a report creation task allows ChatGPT to automatically manage task progress, reducing execution omissions and errors.

Let's Integrate ChatGPT with LINE

Some of you might think that integrating them could improve work efficiency! If you're interested in integration but worried about needing programming knowledge, finding it difficult, or unsure of what to do after integration, try Yoom. This time, we'll create a flowbot that "notifies LINE with a summary by ChatGPT when there's a response to a form."

Note: Using ChatGPT or OpenAI's API may incur costs payable to OpenAI. Please check OpenAI's official website for details. AI operations are only available with the Team Plan or Success Plan. For Free Plan or Mini Plan users, the flowbot operations set will result in errors. Paid plans like the Team Plan or Success Plan offer a two-week free trial. During the free trial, you can use restricted apps and AI functions (operations).

How to Create a ChatGPT and LINE Integration Flow

Let's actually create a flowbot that "notifies LINE with a summary by ChatGPT when there's a response to a form!" If you don't have a Yoom account yet, please create one here. It takes about 30 seconds to complete. A free trial is also available, so please take advantage of it!

Once registered, let's start by registering your app!

Step 1: Preparation

Registering My App on ChatGPT

・On the Yoom workspace, select New Connection from My App Registration on the left side of the screen and choose ChatGPT.
・Enter your account name and access token. For detailed instructions on registering your ChatGPT app, please check here.

Registering My App on LINE

・Similarly, on the Yoom workspace, select New Connection from My App Registration on the left side of the screen and choose LINE.
・Enter your email address and password.
・Select the talk room for notifications, agree, and click the Connect button.

With this, the registration of My App is complete!

Step 2: Copy and Create a Template

・Once the My App registration is complete, let's create a flow bot right away!
・Click the banner displayed just below to copy the flow template.
・Once the copy is complete, the template will be copied to "My Projects".

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Once the copy is complete, set it up in order from the top.

Step 3: Setting Up the Survey Form

1. Enter the Form Trigger

・Click on Edit to make the template editable.
・Click on "Seminar Survey Form" for the form trigger.

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・You can change the form content to what you want to set.
・Once input is complete, click Next.

2. Confirm Form Display and Detailed Settings

・The content set in the form earlier has been retrieved.

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・Enter sample values for the response content and save!
This completes the settings for Step 3.

Step 4: Setting Up Summary of Form Responses

Click on the second item from the top in the template, "Summarize Form Responses".

1. Select Linked Account and Action

・Ensure that you are linked with ChatGPT.
・Select "Converse" for the action.

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2. API Connection Settings

・Enter the message.
・Embed the content of the form responses as output in the message.
・Enter other non-mandatory fields as needed.

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This completes the settings for Step 4.

Step 5: Setting Up LINE Actions

1. Select Linked Account and Action

・Click on Notify LINE at the bottom of the template and proceed to the next setting.
・On the screen to select linked account and action, ensure that the account you want to link with LINE is connected.
・Select "Send Message to Talk Room" for the action and click Next.

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2. API Connection Settings

・Enter the message with the content you want to notify.
・From the output, select "Response Content" from the summary of form responses and embed it.

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・Test and save if there are no issues.

This completes the setup! Thank you for your hard work!

Advanced Integration Flow of ChatGPT and LINE

This time, we used a template with a survey form, but you can customize the flow to suit your needs by changing the triggers, such as "summarizing meeting minutes added to the database with ChatGPT and notifying LINE" or "summarizing the contents of received emails with ChatGPT and notifying LINE"!
In addition to the flow bot introduced this time, we have prepared many templates, but even if there is no template that suits you, if you have registered your own app with Yoom, you can create a flow bot from scratch.

Summary

We have discussed the benefits of integrating ChatGPT with LINE and the actual integration methods.
By integrating, you can automate tasks that were previously done manually, allowing you to focus on your core tasks and increase work productivity.
You can reduce mistakes and omissions, achieving two goals with one action!

Take this opportunity to integrate ChatGPT with LINE and boost your work efficiency!

The person who wrote this article
s.ougitani
After being in charge of sales and CA at a human resources company for about 5 years, I have been involved in jobs such as creating job advertisements and scouting sentences at companies that hire engineers. I'm fascinated by Yoom's revolutionary service of “automating office work.” I would like to write so that I can send out information that can be useful to everyone, even a little bit.
Tags
Automation
Integration
ChatGPT
LINE
Notification
Related Apps
App integration
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