.avif)
・
Are you struggling to handle inquiries and share them with your team?
By integrating Dify and Microsoft Teams, you can automate the process of generating responses to submitted inquiries and instantly share those with your team members. This integration ensures that inquiries are handled promptly and accurately, reducing manual work and streamlining internal communication. So critical information reaches the right people without delay :)
In this article, <span class="mark-yellow">we'll show you how this integration can transform your inquiry management process and boost your team's efficiency</span>.
Yoom is a next-generation no-code automation that lets you connect and automate tasks between your favorite apps. Connecting different apps can be challenging for non-engineers, but <span class="mark-yellow">Yoom makes automation accessible to everyone</span>.
You don't need to go through a complex setup and IT jargon, you can build your automation workflows with just a few clicks :) It's designed for those who want to streamline their daily work and save hours of time and stress from repetitive work.
👉 Sign Up for Yoom Here – Quick and Easy in Just 30 Seconds!
In this guide, you'll learn the step-by-step process of how to use Yoom to <span class="mark-yellow">create responses to inquiries with Dify, then share them through Microsoft Teams</span>.
Yoom offers ready-made templates to automatically create responses for submitted form inquiries and share them with your team.
We’ll also walk you through the step-by-step process of creating this automation flow in the following section of this article.
By integrating Dify with Microsoft Teams, you can automate the flow of data between these two apps. Here are some practical, ready-to-use templates that you can try out.
Just click on the "Try It" button to get started quickly!
Perfect for anyone who thinks they are spending too much time handling inquiries from forms :) This automation generates a response in Dify and sends it through Microsoft Teams to boost efficiency and reduce response times.
Recommended for anyone who feels overwhelmed with daily email inquiries. This flow automatically creates responses in Dify and shares them via Microsoft Teams. It can speed up the response process, making your team's workflow smoother :)
Let's walk through how to set up a flow that automatically creates a response for the submitted form inquiries using Dify and shares them through Microsoft Teams.
⏱️ Setup time: 10 minutes
🔧 What You’ll Need
If you don’t have a Yoom account yet, register now from this registration form!
⚠️ Note: "Microsoft 365 (formerly Office 365)" includes both personal and business plans. If you’re using a personal plan, Yoom’s authentication may not work properly. We recommend using a Microsoft 365 Business account for a stable connection.
After logging into Yoom, go to "My Apps" from the left side menu, and click the "+ Add" button.
Search for "Microsoft Teams" from the app list and select it.
Account Name
Access Token
📚 References: For detailed settings, you can refer to the full guide here.
Search for "Microsoft Teams" from the app list and select it.
Select the account you want to connect to.
Enter your password and click "Sign In".
Click the "Try It" button to copy the pre-built template into your project.
Click "Try this template".
Click "OK" and give the Flowbot a name to recognize.
This template will be copied to your “My Project”.
Let's start by setting up the form trigger.
Click on the trigger action labeled "Form".
The form must include at least one question item, while other items can be added optionally.
Enter the form title in the "Form" field.
If needed, click on "Add Form Description" to include an optional description.
For this example, we will include a question for "Name" and "Inquiry Content" as below.
Click "Add" to add more question items. You can add max 100 questions.
You can also set up the completion page and access restrictions if needed.
Once the settings are complete, click "Next".
Click "Preview Form" or "Preview Completion Page" to check the preview of the created form or the form completion page.
Enter sample values for each "Retrieved Value" (as shown below) that will be used in the subsequent actions.
Once the input is done, click "Save".
Now we will set up an action to share the form response with Dify.
Click on the action labeled "Send Chat Message".
Query
📚 Reference: For more details on retrieved values and how to set it up, see the guide here.
User
Variable
Once you're done, press "Test". If the test is successful, you'll see the retrieved data get updated as below.
Click on the action labeled "Send Message to Channel".
Before setting up the API connection, make sure you've created a team and channel in Microsoft Teams. Once they are set up, return to Yoom and enter the following details.
Team ID
Channel ID
Message
If you want to send a mention or attach a file, enter the relevant information in the fields.
Once you've set it up, click "Test" and verify that the message is received in Microsoft Teams.
Since the setup is complete, turn the toggle on the "Trigger On" button to activate your flow!
Check if the Flowbot you set up is working properly.
That’s it!
The Flowbot is now complete!
You can also go the other way around, send Microsoft Teams data to Dify.
Perfect for those who want to automate customer inquiries by <span class="mark-yellow">setting up Dify's chatbot to generate instant responses in Microsoft Teams</span> :)
<span class="mark-yellow">Recommended for those who want to automate responses to frequently asked questions</span> :) This flow generates responses using Dify's chatbot for specific posts.
You can try out more automations by utilizing Dify and Microsoft Teams with Yoom. Here are some more examples you can explore for your next automation!
With Dift, you can easily respond to user inquiries, summarize or translate data, and analyze emails and chat content. Integrating Dify with tools like Notion, Slack, or Google Sheets can make sharing key information smooth and easy :)
With Microsoft Teams, you can easily <span class="mark-yellow">set up automatic notifications and reminders based on specific messages or keywords</span>. With integration to other tools, you can easily track task progress, create folders from messages, and streamline information sharing across platforms :)
Now you know how to integrate Dify and Microsoft Teams to automatically generate responses for submitted inquiries in a form and share them with your team. By automating these processes, you can reduce the workload of your team and ensure inquiries are addressed quickly and accurately. Best of all, no coding knowledge is required, so anyone can set it up easily :) Ready to simplify your workflows? Sign up for Yoom and try it today!
.avif)
.avif)
.avif)
.avif)
