Click "Try this template".

Click "OK" and give the Flowbot a name to recognize.

The template will be copied to your "My Project".

Step 3: Set Up Gmail Trigger

Next, let’s set up the Gmail trigger.

Click "When an email with a specific label is received".

Give your trigger a title (optional). Confirm the pre-configured settings, and click “Next”.

Trigger Interval

• Set your trigger interval (frequency of sync) on how frequently Yoom checks Gmail for updates.
• It can be set to 5 minutes, 10 minutes, 15 minutes, 30 minutes, or 60 minutes.
• We recommend setting the trigger to the shortest activation interval available for your plan.

⚠️ Note: The trigger interval varies depending on your Yoom plan. Be sure to check your current plan’s limit.

For "Label", click the field and select a label from the displayed options. Once the setup is complete, click "Test" and check if the email details appear in the retrieved value.

If the email information is displayed correctly, click "Save".

Step 4: Set Up Dify Action

Next, let’s set up the Dify action. Click "Send Chat Message".

Same as before, give an action a title (optional). Confirm the settings, and click “Next”.

Click inside the box, and select “body” from Gmail’s retrieved value of the previous action. Verify that the body box gets updated as shown below.

You can add instructions as below.

Set the user.
Entering a new value like 'user123' will start a chat as a new user, while entering an existing user's ID will allow you to continue the chat with that user's history.

Once the setup is complete, click “Test”. If everything looks good, click “Save”.

Step 5: Send a Message via Google Chat

Click "Send message".

Same as before, give an action a title (optional). Confirm the settings, and click “Next”.

‍

For the “Space Resource Name”, click the field and select a space from the options.

You can modify the “Message Content” as needed.
In this case, we’ve set up a message that includes the email subject, body, and the response generated from Dify. 

Once the setup is complete, click “Test” to check if the message is sent in Google Chat. If the test succeeds, click “Save” to finalize the setup.

Step 6: Activate the Flowbot

Toggle the "Trigger On" button to activate your flow!
Check if the Flowbot you set up is working properly.

That's it! 🎉 Your Flowbot is ready.

💡 Other Automation Examples Using Gmail, Dify, and Google Chat

You can try out more automations by utilizing Gmail, Dify, and Google Chat with Yoom. 

<span class="mark-yellow">Here are some examples you can explore for your next automation</span>!

Automation Examples Using Dify

Create a Response with Dify and Notify When an Inquiry Email is Received in Outlook

By automatically notifying your team through communication tools after a quick response is generated, this automation improves response speed and helps teams stay on top of customer inquiries.

Create a Response in Dify When an Inquiry is Received via Google Forms and Send a Notification

Streamlining the process of creating and reviewing responses improves customer service efficiency, allowing your team to respond faster to inquiries.

Automation Examples Using Gmail

Send an Email When a New File is Created

This automation ensures quick sharing of new files via email, saving time and improving collaboration.

Add Content When an Email with a Specific Label is Received in Gmail

AI extracts key information from emails with specific labels, preventing important messages from being overlooked or mishandled.

Automatically Send Emails to Managed Recipients

By automating the email sending process, it reduces the risk of sending emails to the wrong address or forgetting to send important emails.

Automation Example Using Google Chat

Register Information When Posted on Google Chat

Eliminate the manual work of organizing messages from Google Chat.

Transcribe and Notify via Google Chat

This automation uses AI to transcribe and summarize content (such as meeting minutes) in Google Chat, making information sharing faster and efficient.

👏 Benefits and Examples of Integrating Gmail with Dify and Google Chat

Benefit 1: Reduced Response Time and Effort

By automatically generating responses with Dify for inquiry emails received in Gmail and sharing the team via Google Chat, you can <span class="mark-yellow">reduce the manual work required for customer support teams</span>. Once the response is in Google Chat, the team can quickly review and make adjustments before sending it. This process speeds up response time, especially in situations that require a quick reply.

Benefit 2: Fewer Human Errors and Consistent Response Quality

Using Dify to automatically generate responses to Gmail inquiries helps minimize common human errors, such as typos or missing details. <span class="mark-yellow">Since Dify creates the responses based on preset templates and rules, the reply quality remains consistent regardless of who handles the inquiry</span>. For example, when responding to detailed questions about a product, using Dify ensures that accurate and consistent information is provided quickly, even if different team members are replying.

Benefit 3: Streamlined Operations and Optimized Resources

Integrating Gmail, Dify, and Google Chat automates the response creation and notification process, freeing up time for the team to focus on other tasks or customer interactions. This is effective during busy periods, such as a new product launch, when inquiry volumes are high. By automating responses, <span class="mark-yellow">your team can maintain operational efficiency even when resources are limited, improving overall productivity</span>.

📖 Summary

In this article, we showed you how to streamline email responses by integrating Gmail with Dify and Google Chat. We focused on automating the process of generating responses for inquiry emails received in Gmail.

By implementing this automation, <span class="mark-yellow">you can significantly reduce response time while maintaining high-quality replies</span>. This is especially useful during periods with high inquiry volumes or when resources are limited, allowing for quick and accurate responses without manual effort.

Best of all, no technical expertise is needed, and anyone can easily set it up! Ready to simplify your workflows? Sign up for Yoom and try it today!

👉 Create your free Yoom account now