How to integrate Google Chat with ovice to notify the content of messages posted in Google Chat in the ovice workspace

Using Google Chat and ovice as communication tools can lead to missed messages.
This is particularly challenging for companies that have adopted remote work, as they may experience communication issues among team members.
By integrating the two tools, messages posted on Google Chat can also be notified on ovice.
This automation can help solve the problem of missed communications.
In this article, we will explain in detail the steps to integrate Google Chat and ovice without coding, so please refer to it.

Recommended for

Companies using Google Chat and ovice
Those who feel challenged by missed information or notification management when using Google Chat and ovice
Those who want to integrate Google Chat and ovice to manage meeting reminders and prevent attendance omissions
Those who want to integrate Google Chat and ovice to improve customer response speed

Benefits and Examples of Integrating Google Chat and ovice

Benefit 1: Prevent Communication Loss Among Teams

Using Google Chat and ovice as communication tools may sometimes lead to issues with missed messages.
However, by integrating the two tools, centralized message notifications can prevent missed messages.
For example, even if important communications are posted on Google Chat during a project, everyone in ovice can receive notifications, preventing missed information.
This can facilitate smoother information transmission among teams.

Benefit 2: Prevent Forgetting to Attend Meetings with Reminder Notifications

Even if you use Google Chat as a meeting reminder, you may miss notifications if Google Chat is closed.
With this integration, members who only have ovice open will also receive meeting reminders.
For example, even if the main communication tool differs for each member, this integration allows effective use of the reminder function, enhancing schedule management accuracy.

Benefit 3: Speed Up Customer Inquiry Responses

When using Google Chat as a communication tool with customers, you may miss notifications and delay responses if Google Chat is closed.
In such situations, if customer messages are automatically notified on ovice, faster customer response can be expected.
For example, even during meetings in ovice, notifications of customer inquiries allow for quick responses to urgent matters.
Thus, integrating Google Chat and ovice can also bring benefits during customer interactions.

Now, let's introduce how to use the no-code tool Yoom to "notify ovice workspaces of messages posted on Google Chat".

[What is Yoom]

How to Notify ovice Workspaces of Messages Posted on Google Chat

This can be achieved by receiving messages sent to specific spaces in Google Chat using the Google Chat API and notifying the specified ovice workspace of messages sent to Google Chat using the API provided by ovice.
Generally, programming knowledge is required to achieve this, but it can be easily done without programming knowledge by using the no-code tool Yoom.

We will create it through the following major processes.

Register Google Chat and ovice as My Apps
Copy the template
Set the Google Chat trigger as the starting point of the flow, followed by the ovice settings
Turn on the trigger button and verify the integration operation of Google Chat and ovice

If you haven't used Yoom yet, please register for free from here.
If you are already using Yoom, please log in.

Step 1: Register Google Chat and ovice in My Apps

First, register Google Chat and ovice in My Apps to integrate them with Yoom.

1. Select "My Apps" on the left side of the Yoom management screen and click "+ New Connection".

2. On the following screen, search for Google Chat (OAuth) and ovice respectively and proceed to the next screen.

＜For Google Chat (OAuth)＞

*Integration with Google Chat is only possible with Google Workspace. For details, please refer to here.

・Click "Sign in with Google" to log in, then enter the Client ID and Client Secret on the screen below and register to complete the registration in My Apps.
*The method to obtain the Client ID and Client Secret is explained on the help page here.

＜For ovice＞

・Enter the account name, access token, and client ID, then click "Add" to complete the registration in My Apps.
*The method to obtain the account name and access token can be confirmed here.

Step 2: Copy the Template

Next, copy the template for integrating Google Chat and ovice.

1. Open the link below.

2. Click "Try this template" to complete.

Step 3: Setting to Retrieve Message Content Posted on Google Chat

1. Click "My Projects" on the Yoom management screen, then click "Notify ovice workspace of message content posted on Google Chat [Copy]".
※ You can change the template title on the next screen.

2. Click "App Trigger When a Message is Sent to Space".

3. Confirm the account to link with Google Chat (OAuth) and click "Next".
※ Other items are set by default.

4. Set the "Trigger Interval" and "Space Resource Name", and perform a test.
※ Trigger intervals of 5, 10, 15, 30, and 60 minutes are available, and the selectable time varies depending on the plan.
※ The trigger action is checked once at each selected interval, and if executed, the flow bot is activated. For immediate message reflection, a shorter interval setting is recommended.
※ The space resource name can be selected from "Candidates" displayed by clicking the frame.

5. If the test is successful, the information retrieved from Google Chat will be displayed in the output.
Save if there are no issues.

Step 4: Setting to Notify ovice Workspace

1. Click "Send Notifications to Workspace Members Integrating with App".

2. Confirm the account to link with ovice and click "Next".
※ Other items are set by default.

3. Set the notification for ovice.
※ "Message Content" can be directly input as a template. If setting items retrieved from Google Chat, select from the output displayed by clicking the frame under "When a message is sent to space". This allows dynamic reflection of content that changes with each message.
※ "Workspace ID" can be selected from "Candidates" displayed by clicking the frame.

4. Once the necessary settings are completed, perform a test.
If the test is successful, save.
※ If the test is successful, the set message will be posted to ovice.

5. When the trigger is turned ON, notifications will be automatically sent to the ovice workspace whenever a message is sent to a specific room in Google Chat.

If you have any questions about the introduced flow, please check the help page here.

Other Automation Examples Using Google Chat

There are many other examples of automation using Google Chat in Yoom, so here are a few.

1. Notify Google Chat When a Row is Updated in Google Sheets

When managing customer information or similar data in Google Sheets, you can automatically notify Google Chat of updates.
This reduces the manual effort of reporting completed updates, thereby improving work efficiency.

2. Notify via Google Chat when a file is created in Google Drive

Even if you save a file in Google Drive, manual notifications may cause a time lag.
By using this integration, you can automatically notify about file saves, making information sharing with members smoother.

3. Notify Google Chat with responses created in Dify when inquiries are received via Google Forms

You can generate responses with Dify for inquiries received via Google Forms and automatically notify the content to Google Chat.
This will reduce the burden on support staff and expedite customer service.

Summary

By integrating Google Chat with ovice, you can prevent missing messages.
Additionally, it becomes possible to send reminders not only to Google Chat but also to ovice.
Furthermore, you will be able to quickly notice messages from customers.
In this way, the integration of Google Chat and ovice is expected to significantly improve work efficiency.
The integration of these two tools can be easily set up without code by using Yoom, so please refer to the steps in this article to enhance your work efficiency.