How to integrate Jira Software with Talknote to receive notifications in Talknote when an issue is created in Jira Software

How to Receive Notifications in Talknote When Creating Issues in Jira Software

The flow for "How to Receive Notifications in Talknote When Creating Issues in Jira Software" will proceed through four main processes.

1. Register Jira Software and Talknote as My Apps
2. Copy the Template
3. Configure the Trigger Settings in Jira Software and Notification Settings in Talknote
4. Turn on the Trigger and Verify the Automation Settings

1. Register Jira Software and Talknote as My Apps

Let's register the Jira Software and Talknote that we will use this time as My Apps.
By registering them as My Apps first, you can smoothly set up automation.

First, register Jira Software as a My App.
Click on My Apps in Yoom and then click on New Connection on the right side of the screen.

A search window will appear, so enter Jira Software and click on the suggestion.

A screen like the one in the image below will appear, so proceed with the input according to the content.
We will fill in the required fields.

For more details, please check How to Register Jira Software as a My App.
Once you have entered the information, click "Add".

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Once Jira Software is displayed in My Apps, the registration is complete.

Next, let's register Talknote as a My App.

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Just like with Jira Software, click on New Connection on the right side of the screen.

Enter Talknote in the search window and click on the displayed suggestion.

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A screen like the one in the image below will appear, so proceed with the input according to the content.
For information on how to set up Talknote, please check here.
Once you have completed the input, click "Add".

If Talknote is displayed in My Apps, the registration is complete.

2. Copy the Template

To set up automation, click "Try it" on the banner below.

Read the following screen display and click "OK".

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3. Configure Jira Software triggers and Talknote notifications

Let's actually configure the Flowbot.
A screen like the one in the image below will be displayed, so click the area within the red frame.

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The "Select Linked Account and Action" screen will be displayed.
Ensure there are no mistakes in the linked account and click "Next".

The "API Connection Settings for App Trigger" screen will be displayed, so proceed with the input according to the content.

・Trigger Start Time: You can choose from 5 minutes, 10 minutes, 15 minutes, 30 minutes, or 60 minutes

・Subdomain: Can be obtained from within the Jira URL. The "●●●●●●" part of "https://●●●●●●.atlassian.net/" is the subdomain.
・Project Key: Click to display "candidates". Select from them.

Once you have completed the input, conduct a test, and after the test is successful, click "Save".

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Next, configure the settings to receive notifications in Talknote.

Click "Post Message to Thread" within the red frame in the image below.

The "Select Linked Account and Action" screen will be displayed, so confirm there is no mistake in the Talknote account to be linked this time and click "Next".

On the "API Connection Settings" screen, proceed with the input according to the content.
・Thread ID: Click to display candidates, and select the thread to receive notifications.
・Message Content: Click to display the output. Refer to the screen below for input.

Once the input is complete, conduct a test, and after confirming the test completion, click "Save".
At this time, also confirm whether a message has been received in Talknote.

4. Turn on the trigger and confirm the automation settings

Finally, click "Turn on Trigger" to complete the automation settings.
Check whether the Flowbot starts correctly.

Here is the template used this time.

Other Automation Examples Using Jira Software and Talknote

① Add a Record to kintone When an Issue is Created in Jira Software

This flow adds a record to kintone when an issue is created in Jira Software. By using this template, records are automatically added to kintone without the need to manually check the content of new issues, helping to prevent any gaps or omissions in information management.

② Create an issue in Jira Software using the responses from Google Forms

This is a flow for creating an issue in Jira Software using the responses from Google Forms. By using this template, you can reduce the risk of human error through automation and improve the quality of project management. By quickly adding tasks, information sharing among members becomes smoother, leading to improved work efficiency for the entire team.

③ Register the content of inquiry emails received in Gmail to kintone

This is a flow to register the content of inquiry emails received in Gmail to kintone. By using this template, you can reduce the risk of overlooking inquiries or missing responses. Additionally, you can effectively utilize important insights gained from inquiries, which is expected to improve customer satisfaction.

Summary

The integration of Jira Software and Talknote significantly streamlines project management and information sharing. Real-time notifications allow for instant tracking of task progress, and automation reduces manual work. This enables teams to focus on more important tasks, potentially enhancing productivity.

At Yoom, we aim to automate various tasks, so please check out our other templates!