How to Automatically Generate and Respond to Messages Received on Microsoft Teams Using Anthropic (Claude)

When you receive a lot of emails every day, it can be quite a hassle to save files to Dropbox each time.
Moreover, many people might have experienced the struggle of missing a file save or saving a file in the wrong folder, making it difficult to find later.

In this article, we will introduce a method to automatically save files received in Gmail to Dropbox!

By using no-code tools, you can easily set up automation between Gmail and Dropbox.
You can start using it right away, so be sure to give it a try!

Recommended for

Those who want to automatically upload files attached to Gmail to Dropbox
Those who want to integrate Gmail and Dropbox to facilitate smooth file sharing within the team
Those who want to prevent the loss of attachments and ensure proper document storage

For those who want to try it immediately

In this article, we will introduce the integration method using the no-code tool "Yoom".

No complicated settings or operations are required, and even non-engineers can easily achieve it.

You can start right away using the template below, so please give it a try!

Handling inquiries is important, but as the number of inquiries increases, the burden becomes greater, potentially hindering core business operations.
By integrating Microsoft Teams with Anthropic (Claude), it becomes possible to automate message responses.
This automation is expected not only to improve operational efficiency but also to reduce employee workload and enhance the quality of customer service.
This article will explain in detail the specific integration methods and their benefits.

Benefits of Integrating Microsoft Teams with Anthropic (Claude)

Benefit 1: Cost Reduction

By introducing Anthropic (Claude)'s auto-reply feature into Microsoft Teams, you can reduce the response costs of the internal help desk.
AI provides automatic responses to general questions and routine inquiries from employees, reducing the burden on staff and allowing them to allocate time to more important tasks.
This enables help desk staff to focus on complex inquiries and advanced support, allowing for efficient resource allocation.
Additionally, AI can scale to handle busy periods or temporary increases in inquiries without adding personnel, potentially fixing costs and making budget management easier.
As a result, overall operational costs are optimized, leading to cost savings.

Benefit 2: Speedy Message Response

Traditionally, it was necessary to manually consider and reply to inquiries.
However, by utilizing this automation, when employees make inquiries on Microsoft Teams, AI automatically generates responses and provides answers to general questions and common procedure steps on the spot.
AI operates 24/7, allowing employees to obtain the necessary information without waiting and continue their work without interruption.
Furthermore, since Anthropic (Claude) responds based on set guidelines, it is expected to ensure consistency in responses.
The collaboration between AI's automatic responses and human staff enables speedy responses, improving help desk support quality and contributing to overall company productivity improvement.

How to Create an Integration Flow for Microsoft Teams and Anthropic (Claude)

So far, we have introduced the benefits of integrating Microsoft Teams with Anthropic (Claude).
Let's quickly integrate the apps we will use this time with Yoom!
Once the registration of my app is complete, we will create a flow bot that "automatically generates and responds with Anthropic (Claude) when a message is received on Microsoft Teams."

[What is Yoom]

This time, follow the steps below.
Let's set it up together!

Integrate Microsoft Teams and Anthropic (Claude) with My Apps.
Copy the template "Automatically generate and respond with Anthropic (Claude) when a message is received in Microsoft Teams".
Trigger: Set "When a message is sent to a channel" in Microsoft Teams.
Set "Generate text" in Anthropic (Claude).
Set "Send a message to a channel" in Microsoft Teams, turn on the trigger, and you're done.

Step 1: Integrate My Apps

‍Integrating My Apps first will make the subsequent setup smoother.
First, let's integrate the Microsoft Teams and Yoom you are using.
Select My Apps → New Connection from the left side of the Yoom page.

Please search for Microsoft Teams.
Please log in with your email address and password.
※ Microsoft365 (formerly Office365) has a home plan and a general business plan (Microsoft365 Business), and there is a possibility of authentication failure if you are not subscribed to the general business plan.

Next, integrate with Anthropic (Claude).
For how to obtain the access token (API key), please refer to this page.
Once Microsoft Teams and Anthropic (Claude) are displayed in My Apps, the integration is complete.

‍Step 2: Set Triggers and Actions

‍This time we will use this template.
Open the template page and click "Try this template".
If you are using Yoom, please log in, or if you are new, please register as a member.
Once completed, the template is automatically copied to your workspace.
The template name can be changed as needed.
Click My Projects on the left to display the template you just copied.
Click the ellipsis (...) on the right and select Edit.

First, let's set up the app trigger.
Select "When a message is sent to a channel".
You can change the title yourself.
After confirming the account information to be integrated, proceed to the next step without changing the action.

Trigger interval: You can choose from intervals of 5 minutes, 10 minutes, 15 minutes, 30 minutes, and 60 minutes.
※ The selection of trigger intervals varies depending on the plan.

After setting, send a test message to the channel.

Return to the Flowbot settings and test.
If the message from the channel you posted earlier is reflected in the output, save it.
Next, click "Generate text".
Please also confirm the account information to be integrated.
Proceed to the next step and configure the items.
You can check the model from here.

Please select the role from the displayed options.

For content, select {{Message Body}} from the output.

Please set other items as desired.
Test this as well, and if the response content is reflected in the output, save it.
Next, click "Send a message to a channel".
Set the required items.

Create a message using the output obtained earlier.

Once the selection from the output is complete, test and save.
Finally, turn on the app trigger.

Thank you for your hard work.

Even someone like me who is not familiar with programming could easily set it up.

Here is the Flowbot used this time ↓

Other Automation Examples Using Microsoft Teams

Yoom also offers templates using Microsoft Teams, so here are a few examples!

1.Create a ticket in HubSpot when a message is sent to Microsoft Teams flow.

This is recommended for those who manage internal inquiries with HubSpot.
You can automatically register inquiries as tasks, preventing errors such as missed registrations.

2.This is a flow to translate messages posted on Microsoft Teams and post the translated version on Slack.

It is recommended for those who frequently interact with overseas branches or foreign companies.
By automatically translating and posting the content on Slack, timely conversations with overseas companies can be achieved.

3.A flow that automatically posts to a Microsoft Teams channel at a fixed time every day.

When working remotely, it can be difficult to know who is working, when they are on duty, or on a break.
By using this flow to automatically create a daily attendance report thread in the channel, you can report without filling up the thread section.

Summary This time, we introduced a flow bot that "automatically generates and responds using Anthropic (Claude) when a message is received in Microsoft Teams." By integrating Microsoft Teams with Anthropic (Claude), it seems possible to improve efficiency and reduce costs for internal Q&A and help desk operations. By utilizing AI for automatic responses, it becomes possible to provide quick and consistent responses, allowing internal members to smoothly obtain answers. Please refer to the method introduced in this article and try integrating Microsoft Teams with Anthropic (Claude). You can register for Yoom for free from here. → Start