In a busy business scene, quick communication is essential, isn't it? Especially, responding swiftly to new messages is very important to reduce stress and ensure smooth operations. Why not consider implementing a system that automatically responds by integrating with ChatGPT? For those looking to improve work efficiency, automation might be your ally. This article explains the benefits and specific usage methods of integrating LINE WORKS with ChatGPT, so please take a look!
Benefits of Integrating LINE WORKS with ChatGPT
Benefit 1: Streamlining Project Management
As a project manager or team leader, keeping track of progress is very important, isn't it? By integrating LINE WORKS with ChatGPT, information is automatically analyzed, enabling real-time information sharing. This improves responses to the same questions and saves time. Providing accurate information to customers and team members will also enhance your trustworthiness. With an automated response system, you can quickly respond to inquiries, offering a better customer experience.
Benefit 2: Enhancing Customer Support
For those in charge of customer support, responding quickly to customer inquiries is an important task. For example, if customer inquiries are posted on LINE WORKS, integrating LINE WORKS with ChatGPT allows for automatic responses. This enables you to handle sudden inquiries even during nights and holidays, improving customer satisfaction. Employees can focus on their primary tasks, reducing stress and working more efficiently.
What Happens When You Integrate LINE WORKS with ChatGPT Using Yoom?
Easy Integration Without Code
With Yoom, anyone can easily integrate LINE WORKS with ChatGPT without programming knowledge. Traditional API integration might have been difficult, but with Yoom, intuitive operation makes setup possible. Additionally, Yoom offers a wealth of templates, making it easy to get started right away.
Let's Compare with Traditional API Integration!
Traditional API integration requires specialized knowledge and has the disadvantage of being time-consuming. Knowledge alone is not enough, and setup and maintenance can be cumbersome. Yoom has pre-linked actions, allowing you to use it with confidence even without knowledge. You can utilize a wealth of templates for implementation and create flows with AI functions.
How to Create a Workflow for Integrating LINE WORKS and ChatGPT
Here, we will introduce a workflow where "when there is a post on LINE WORKS, a response result is generated using ChatGPT and notified back to LINE WORKS."
Register your LINE WORKS and ChatGPT to My Apps! (1) Log in to Yoom and click on My Apps on the left side of the screen for integration (2) Click the + New Connection button displayed on the right side of the screen
How to Register ChatGPT to My Apps (1) Select ChatGPT from the list of apps (2) Refer to How to Register ChatGPT to My Apps to complete the registration
After Completing My App Registration on Yoom (1) Go to the banner below and click "Try this template" ※ This flow template includes AI operations. Please note that flow bot operations may result in errors depending on your subscription plan.
(2) Select a project from the workspace list ※ The copied template will be stored in "My Projects" within the project selected in (2). (3) Click "Edit" at the top right of the flow list screen
Step 2: Set the Trigger
(1) Click "App Trigger" from the flow list screen
(2) Set the title for the app trigger ※ You can use the originally set title as is (3) Verify that the account information linked with LINE WORKS (API2.0) is correct ※ If the account information is not displayed, click +Add Linked Account to register. (4) Select "When a message is sent to the talk room" as the trigger action
(5) Click Next
■ App Trigger Webhook Event Reception Settings (6) With the Webhook URL copied, click the Bot link in the Developer Console
(7) Click Register
(8) In Bot registration, set the necessary information as desired and click Save ※ Paste the Webhook URL copied in (6) into the Callback URL
For adding a Bot, please refer to the official LINE WORKS Add Bot to Developer Console for setup. (9) Create a talk room where the created Bot is invited
(10) Send a message in the created talk room
(11) Return to the Yoom settings screen, and if there are no errors in the test, click Save
Step 3: Integrate with ChatGPT
(1) Click "Integrate with App" (2) Set the title ※ You can use the originally set title as is (3) Verify that the account information linked with ChatGPT is correct ※ If the account information is not displayed, click +Add Linked Account to register. (4) Select "Generate Text" as the action
(5) Click Next
■ API Connection Settings (6) Set the required fields
Message Content: You can freely compose by combining text and output ※ If there are any applicable fields other than the required fields, please set them as desired.
(7) If there are no errors in the test, click Save
Step 4: Integrate with LINE WORKS
(1) Click "Integrate with App" (2) Set the title ※ You can use the originally set title as is (3) Verify that the account information linked with LINE WORKS (API2.0) is correct (4) Select "Send Message to Talk Room" as the action
(5) Click Next
■ API Connection Settings Before setting, make sure to check the "Channel ID" of the target talk room! ➀ In LINE WORKS, click the Channel ID from the vertical ellipsis of the channel you want to set notifications for
➁ Click "Copy Channel ID"
(6) Return to Yoom and set each item
Bot ID: Select as desired from the dropdown menu
Talk Room ID: Paste the copied Channel ID
Message: Use the output to compose the instructions!
(7) If there are no errors in the test, click Save (8) Return to the flow list screen and change the app trigger to ON to complete the flow settings!
Why not integrate LINE WORKS with ChatGPT?
By integrating LINE WORKS with ChatGPT, you can aim to reduce response times for the same inquiries and potentially offer 24/7 support. With the no-code tool Yoom, you can easily implement this without any technical knowledge. This automation is a must-see for busy individuals or companies that require communication among many people.
Take this opportunity to consider utilizing LINE WORKS and ChatGPT!
クラウドストレージにファイルがアップロードされたらLINE WORKSに通知する
Google DriveやBoxなどにファイルがアップロードされたらLINE WORKSに自動で通知します。
Web会議が終了したら文字起こししてLINE WORKSに通知する
Google MeetやZoomでWeb会議が終了したら、文字起こししてLINE WORKSに自動で通知します。
ChatGPTを活用した自動化例
データベースに追加された情報をChatGPTで分析して結果を反映する
Google スプレッドシートやNotionなどに情報が追加されたら、ChatGPTで分析して結果を自動で追記します。
LINE WORKSとChatGPTを連携すると、問い合わせへの対応時間を削減し、24時間365日のサポートを可能にします。 ノーコードツールのYoomを使えば、技術的な知識がなくても簡単に導入できますよ。 特に忙しい方や多人数でのコミュニケーションが必要な企業には必須の自動化ではないでしょうか。
この機会にぜひ、LINE WORKSとChatGPTの活用を検討してみてくださいね!
The person who wrote this article
t.nakaya
I changed my job from a dental hygienist to the IT industry, and in my previous job, I worked on web page replacement etc. as director support at a web company. Taking advantage of this experience, I am now putting all my energy into telling everyone about the appeal of Yoom. With an approach that combines technology and user perspectives, we sincerely want to help you improve your work efficiency through Yoom.
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