How to Automatically Generate and Reply with Dify's Chatbot When a Message is Posted on Slack

[About Yoom]

How to Create a Slack and Dify Integration Flow

This time, we will introduce how to set up the template "When a message is posted on Slack, automatically generate a response with Dify's chatbot".
You can set it up in the following 4 steps!

1. Register Slack and Dify as My Apps
2. Open the Template
3. Set Triggers and Actions
4. Verify the Automation of Slack and Dify

Step 1: Register Slack and Dify as My Apps

Please register Slack and Dify as My Apps to connect them to Yoom.
Registering as My Apps first will make the automation setup smoother.

Let's register Slack as My App.

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Please refer to this help page for registration.

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Next, let's register Dify as My App.

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The registration method for Dify is also described on the help page, so please set it up in the same way.

Let's check if Slack and Dify are displayed in My Apps.

Step 2: Open the Template

To set up the automation, please click "Try it" on the banner below.

Please read the following screen display and click "OK".

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When the following screen is displayed, check the "Title" and "Description".
If changes are necessary, click the relevant section to make changes.
To start with the Slack settings, click "When a new message is posted to the channel".

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Step 3: Set Triggers and Actions

When the following screen is displayed, check the settings.

• "Title" → Can be changed freely
• "Account information linked with Slack" → Confirm if the account is correct
• "Trigger Action" → When a new message is posted to the channel

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When the following screen is displayed, set the required items.

• "Trigger Interval" → Set to either 5 minutes, 10 minutes, 15 minutes, 30 minutes, or 60 minutes Please note that the shortest trigger interval you can set depends on your plan, so be sure to check this.

※It is generally recommended to use the shortest trigger interval available for your plan.

• "Channel ID" → Set as desired

Once the settings are complete, click "Test" → "Test Successful" → "Save".

Next, to configure Dify settings, click "Send Chat Message".

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When the following screen is displayed, check the settings.

• "Title" → Can be changed freely
• "Account information linked with Dify" → Confirm if the account is correct
• "Action" → Send Chat Message

When the following screen is displayed, configure the "query" settings.

Use the output of "When a new message is posted to the channel" to configure.
Click the arrow within the red frame to select the output.

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Scroll to configure the "user" settings.
* Please enter using half-width alphanumeric characters only.
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Configure other items as necessary.
Once the settings are complete, click "Test" → "Test Successful" → "Save".

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Next, to set up notifications to Slack, click "Notify Slack".

When the following screen is displayed, check the settings.

• "Title" → Can be changed freely
• "Account information linked with Slack" → Confirm if the account is correct
• "Action" → Send a message to the channel

Scroll to check the precautions.
You can check how to add the Yoom app to the Slack channel here.
Scroll and set the "Channel ID to Post".

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Next, configure the "Message".
Use the output from Dify to configure as shown below.
Once the settings are complete, click "Test" → "Test Successful" → "Save".

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Step 4: Verify the Automation of Slack and Dify

Finally, click "Turn ON Trigger" to complete the automation settings.
Please check if the flow bot is operating normally.

Other Automation Examples of Slack and Dify

Besides the flow introduced this time, various business automations can be realized by using the APIs of Slack and Dify.
All can be used with simple settings, so if there is something you are interested in, please give it a try!

Automation Example Using Slack

Notify Slack When an Event is Created in Google Calendar

Automatically notifying Slack of events from Google Calendar can help prevent missing any scheduled events.

Notify Slack when a new lead is registered in Salesforce

Every time a lead is registered in Salesforce, a notification is sent, enabling team members to respond promptly.

Automatically notify Slack of messages posted on Google Chat
This eliminates the need for manual transcription and prevents sending errors or omissions. Recommended for those using multiple chat tools.

Automation Example Using Dify

When an inquiry email is received in Gmail, create a response with Dify and notify via Gmail

Dify can be utilized not only for Slack but also for email inquiries.

Automatically Summarize and Append with Dify When a Row is Added in Google Sheets

Automatically summarizing and appending the content of Google Sheets can help maintain a consistent quality of the content.

Automatically generate text with Dify based on Google Form information and reply via Gmail

It is also possible to automatically generate text for a Google Form and reply using another tool.

Benefits of Integrating Slack with Dify

Benefit 1: Prevent Overlooked Responses

If you often forget to reply to messages on Slack due to a busy work schedule, Dify's chatbot auto-generation can be effective.
For instance, when a message regarding the system is posted by a team member on Slack, Dify's chatbot can be activated to automatically generate a response.
By utilizing this automation, you might be able to provide consistent answers to team members' questions and prevent overlooked responses.
This allows you to handle tasks smoothly even when managing multiple responsibilities.

Benefit 2: Streamlined Workflow

Leveraging the chatbot's auto-generation feature can reduce the burden on staff handling inquiries, allowing them to focus on more important tasks.
For example, if an inquiry about labor rules is posted, the chatbot can generate a response, eliminating the need for the labor manager to reply.
Manually crafting responses as usual can be time-consuming and labor-intensive.
However, with automation, not only can individual productivity be enhanced, but the entire team's workflow might also proceed more smoothly.
This automation allows for faster task progression and potentially reduces the time spent on handling inquiries.

Conclusion

By integrating Slack with Dify, automatic message responses become possible, potentially improving work efficiency.
This enables initial responses via chatbot, preventing situations where responses cannot be provided!
This automation reduces the burden on staff, facilitating smoother internal operations.
Utilize this automation to aid in enhancing work efficiency.