How to integrate Slack with Dify to automatically generate and reply to messages posted in Slack using Dify's chatbot
How to Integrate Applications
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2024/11/04
How to integrate Slack with Dify to automatically generate and reply to messages posted in Slack using Dify's chatbot
m.wadazumi
In your daily tasks, do you find that responding to messages takes up too much time, causing other tasks to be postponed? This issue can be resolved by integrating Slack with Dify to automate response tasks. With this automation, you may be able to handle responses smoothly without struggling with message replies. Furthermore, it reduces the burden on the person in charge, allowing them to focus on other tasks.
In this article, we will explain the benefits of implementing automation and the specific setup methods.
Benefits of Integrating Slack with Dify
Benefit 1: Prevent Missing Responses
If you often forget to reply to messages received on Slack due to a busy daily schedule, Dify's chatbot auto-generation could be effective. For example, when a message regarding the system is posted by an internal member on Slack, Dify's chatbot can be activated to automatically generate a response. By utilizing this automation, you may be able to provide consistent responses to members' questions and prevent missing responses. This allows smooth handling even if the person in charge has multiple tasks.
Benefit 2: Streamline Workflows
By leveraging the chatbot's auto-generation feature, the burden on the person handling inquiries is reduced, allowing them to proceed with important tasks. For instance, if an inquiry regarding labor rules is posted, the chatbot can generate a response, eliminating the need for the labor manager to reply. When responses are handled manually as usual, it takes effort and time just to think of the reply content. However, with automation, not only can individual productivity be improved, but the entire team's workflow may proceed smoothly. This automation enables tasks to be carried out swiftly, potentially reducing the time spent on handling inquiries.
How to Create a Slack and Dify Integration Flow
This time, we will introduce the setup method for the following template: "When a message is posted on Slack, automatically generate a response with Dify's chatbot." By using this template, you don't need to set up automation from scratch, making it convenient.
You can set it up in the following 4 steps.
Register Slack and Dify as My Apps
Open the template
Set triggers and actions
Verify the automation of Slack and Dify
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Step 1: Register Slack and Dify as My Apps
Please register Slack and Dify as My Apps to connect them to Yoom. Registering as My Apps first will make the automation setup smoother.
Let's register Slack as My App. Please refer to the help page for registration.
Next, let's register Dify as My App. The registration method for Dify is also described in the help page, so please set it up in the same way.
Check if Slack and Dify are displayed in My Apps.
Step 2: Open the Template
To set up automation, click "Try it" on the banner below.
Read the following screen display and click "OK".
When the following screen is displayed, check the "Title" and "Description". If changes are needed, click the relevant section to make changes. Start with the Slack settings by clicking "When a new message is posted to the channel".
Step 3: Set Triggers and Actions
The following screen will be displayed, so please check the settings.
"Title" → Can be freely changed
"Account information linked with Slack" → Check if the account is correct
"Trigger Action" → When a new message is posted to the channel
When the following screen is displayed, set the required items.
"Trigger Interval" → Choose from 5 minutes, 10 minutes, 15 minutes, 30 minutes, 60 minutes ※ The trigger interval varies depending on the plan, so please be careful.
"Channel ID" → Set as desired
Once the settings are complete, click "Test" → "Test Successful" → "Save".
Next, to set up Dify, click "Send Chat Message". The following screen will be displayed, so please check the settings.
"Title" → Can be freely changed
"Account information linked with Dify" → Check if the account is correct
"Action" → Send Chat Message
When the following screen is displayed, set the "query". Use the output of "When a new message is posted to the channel" for the settings. Click the arrow in the red frame to select the output. Select "Message Content" as shown below.
Scroll down to set the "user". ※ Please be sure to enter in half-width alphanumeric characters. Set other items as needed. Once the settings are complete, click "Test" → "Test Successful" → "Save".
Next, to set up notifications to Slack, click "Notify Slack". The following screen will be displayed, so please check the settings.
"Title" → Can be freely changed
"Account information linked with Slack" → Check if the account is correct
"Action" → Send a message to the channel
Scroll down to check the precautions. You can check how to add the Yoom app to the Slack channel here.
Scroll down and set the "Channel ID to Post".
Next, set the "Message". Use the output from Dify to set it as follows. Once the settings are complete, click "Test" → "Test Successful" → "Save".
Step 4: Verify the Automation of Slack and Dify
Finally, click "Turn on Trigger" to complete the automation setup. Check if the flow bot is operating normally.
The flow bot template used this time When a message is posted on Slack, automatically generate and respond with Dify's chatbot
Other Automation Examples Using Dify and Slack
1. This is a flow where a message posted on Microsoft Teams is automatically generated and responded to by Dify's chatbot. Although the template and content introduced this time are the same, this flow notifies Microsoft Teams. By freely changing the notification destination, the entire team can check the response content.
2. This is a flow where messages posted on LINE WORKS are automatically generated and replied to by Dify's chatbot. This flow automatically responds to messages posted on LINE WORKS. If you are using LINE WORKS in addition to Slack, as introduced this time, implementing this automation will eliminate the worry of responding.
3. This is a flow that automatically notifies Slack of messages posted on Google Chat. Since you can also check Google Chat messages on Slack, it saves you effort. It eliminates the need for transcription work and prevents sending errors or omissions. This automation is recommended for those using multiple chat tools.
Summary
By integrating Slack with Dify, it becomes possible to automate message responses, which can improve work efficiency. This allows for initial responses via a chatbot, preventing situations where responses cannot be provided. This automation reduces the burden on staff and facilitates smoother internal communication. Please utilize this automation to help improve work efficiency.
The appeal of Yoom is that it allows you to easily achieve automation without any programming knowledge. If you are interested or want to experience it, please register for free here.
The person who wrote this article
m.wadazumi
I've been working as a writer since my job in child welfare, and I'm currently writing a blog on Yoom.
While being surprised by the work efficiency improvements that can be made with Yoom, I would like to share that excitement with everyone and contribute to society.
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