How to automatically generate and reply with a Dify chatbot when a message is posted on Slack.

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How to Create a Slack and Dify Integration Flow

This time, we will introduce how to set up the template "When a message is posted on Slack, automatically generate and respond with Dify's chatbot".
You can set it up in the following 4 steps!

1. Register Slack and Dify as My Apps
2. Open the template
3. Set up triggers and actions
4. Verify the automation of Slack and Dify

Step 1: Register Slack and Dify as My Apps

Please register Slack and Dify as My Apps to connect them to Yoom.
Registering as My Apps first will make the automation setup smoother.

Let's register Slack as My App.
Please refer to this help page for registration.

Next, let's register Dify as My App.
The registration method for Dify is also described in the help page, so please set it up similarly.

Let's check if Slack and Dify are displayed in My Apps.

Step 2: Open the Template

To set up automation, please click "Try it" on the banner below.

Read the following screen display and click "OK".

When the following screen is displayed, check the "Title" and "Description".
If changes are necessary, click the relevant section to make changes.
Start with the Slack settings by clicking "When a new message is posted to the channel".

Step 3: Set Triggers and Actions

The following screen will be displayed, so please check the settings.

• "Title" → Can be freely changed
• "Account information linked with Slack" → Check if the account is correct
• "Trigger Action" → When a new message is posted to the channel
  

When the following screen is displayed, set the required items.

• "Trigger Interval" → Set to either 5 minutes, 10 minutes, 15 minutes, 30 minutes, or 60 minutes

　　※ The shortest trigger interval that can be set varies depending on your plan, so please check that point. It is recommended to use the shortest trigger interval of your plan.

• "Channel ID" → Set as desired

Once the settings are complete, click "Test" → "Test Successful" → "Save".

Next, to set up Dify, click "Send Chat Message".
The following screen will be displayed, so please check the settings.

• "Title" → Can be freely changed
• "Account information linked with Dify" → Check if the account is correct
• "Action" → Send Chat Message
  

When the following screen is displayed, set the "query".
Use the output of "When a new message is posted to the channel" for the settings.
Click the arrow in the red frame to select the output.
Select "Message Content" as shown below.

Scroll to set the "user".
※ Please enter in half-width alphanumeric characters.
Set other items as needed.
Once the settings are complete, click "Test" → "Test Successful" → "Save".

Next, to set up notifications to Slack, click "Notify Slack".
The following screen will be displayed, so please check the settings.

• "Title" → Can be freely changed
• "Account information linked with Slack" → Check if the account is correct
• "Action" → Send a message to the channel
  

Scroll to check the precautions.
You can check how to add the Yoom app to the Slack channel here.

Scroll and set the "Channel ID to Post".

Next, set the "Message".
Use Dify's output to set it as follows.
Once the settings are complete, click "Test" → "Test Successful" → "Save".

Step 4: Verify the Automation of Slack and Dify

Finally, click "Turn on Trigger" to complete the automation settings.
Check if the flow bot is operating correctly.

Other Automation Examples with Slack and Dify

In addition to the flow introduced this time, you can achieve various business automations by using the APIs of Slack and Dify. All can be used with simple settings, so if there is something you are interested in, please give it a try!

Examples of Automation Using Slack

Notify Slack When an Event is Created in Google Calendar

Automatically notifying Slack of events from Google Calendar can help prevent missing any scheduled events.

Notify Slack when a new lead is registered in Salesforce

Every time a lead is registered in Salesforce, a notification is sent, enabling team members to respond promptly.

Automatically notify Slack of messages posted in Google Chat
This eliminates the need for transcription work and prevents sending errors or omissions. Recommended for those using multiple chat tools.

Automation Example Using Dify

When an inquiry email is received in Gmail, create a response with Dify and notify via Gmail

Dify can be utilized not only for Slack but also for email inquiries.

Automatically Summarize and Append with Dify When a Row is Added in Google Sheets

Automatically summarizing and appending the content of Google Sheets can help maintain a consistent quality of the content.

Automatically generate text with Dify based on Google Form information and reply via Gmail

It is also possible to automatically generate text for a Google Form and reply using another tool.

Benefits of Integrating Slack with Dify

Benefit 1: Prevent Overlooked Responses

If you often forget to reply to messages on Slack due to a busy work schedule, Dify's chatbot auto-generation can be effective.
For example, when a message regarding the system is posted by an internal member on Slack, Dify's chatbot can activate and automatically generate a response.
By utilizing this automation, you may be able to provide consistent responses to members' questions and prevent overlooked responses.
This allows smooth handling of tasks even when the person in charge is juggling multiple responsibilities.

Benefit 2: Streamlined Workflow

By leveraging the chatbot's auto-generation feature, the burden on personnel handling inquiries is reduced, allowing them to focus on more important tasks.
For instance, if an inquiry about labor rules is posted, the chatbot can formulate a response, eliminating the need for a labor manager to reply.
Manually handling responses as usual can be time-consuming and labor-intensive just to think of the response content.
However, with automation, not only can individual productivity improve, but the entire team's workflow may also proceed more smoothly.
This automation allows for faster task progression and potentially reduces the time spent on handling inquiries.

Conclusion

By integrating Slack with Dify, automatic message responses become possible, leading to improved work efficiency.
This enables initial responses via chatbot, preventing situations where responses cannot be provided!
This automation reduces the burden on personnel and facilitates smoother internal handling.
Utilize this automation to aid in enhancing work efficiency.