How to integrate Microsoft Teams with ChatGPT so that ChatGPT automatically responds when a message is posted in Microsoft Teams

There are so many questions from new employees and subordinates that it's hard to make progress at work... Summarizing meeting minutes is tough... There's no time to reply to customers...
Do you have any of these concerns in your daily work?
Actually, all of these can be solved by integrating Microsoft Teams with ChatGPT!
This time, we will introduce in detail the benefits of such a convenient "chatbot" and how to actually create one!

Recommended for

Internal personnel who want to improve work efficiency using Microsoft Teams and ChatGPT
Administrators in general affairs and HR departments who want to improve internal question handling
Project team members struggling with creating meeting minutes
Education personnel and managers aiming to streamline new employee training and education

Benefits and Use Cases of Integrating Microsoft Teams with ChatGPT

Benefit 1: Streamlining Internal Question Handling

By integrating Microsoft Teams with ChatGPT, you can automate everyday internal question handling.

It is particularly effective in situations where new employees or transferees from other departments ask basic questions about work content or tool usage. By having AI automatically answer basic questions, the workload on the responding side is reduced. Additionally, since multiple questions can be handled simultaneously, the questioner can immediately obtain the necessary information, and the overall work speed within the company is expected to improve. This not only reduces education costs but also facilitates smooth internal communication, leading to efficient information sharing.

Benefit 2: Knowledge Sharing and Ensuring Consistency of Information

Integrating Microsoft Teams with ChatGPT facilitates smooth internal knowledge sharing. For example, for specific questions or work content, consistent answers based on past interactions and FAQs are provided, preventing information discrepancies.

Especially in situations where new employees or transferees frequently need information, ChatGPT can provide accurate answers based on the latest data, ensuring unified knowledge. This enhances the consistency of information sharing and improves overall work efficiency within the company.

Benefit 3: Standardizing Business Processes

Through the integration of Microsoft Teams and ChatGPT, business processes can be standardized.

For example, by ensuring consistent answers to internal questions and reports, a system can be established where the same quality of information is obtained regardless of who asks the question. This enables the realization of process standardization, allowing new employees and transferees to smoothly adapt to work. Moreover, this helps to standardize the quality of work across the company and improve work efficiency.

Easily Integrate Microsoft Teams and ChatGPT with the No-Code Tool "Yoom"

So far, we have introduced the benefits of integrating Microsoft Teams with ChatGPT, and now we will explain how to integrate the apps.

An indispensable and convenient tool for app integration is Yoom.
Even without any programming knowledge or skills, anyone can easily automate tasks with no code!
This time, we will introduce how to integrate Microsoft Teams and ChatGPT using Yoom.
Yoom also offers a two-week free trial period, so feel free to give it a try.

How to Integrate Microsoft Teams with ChatGPT to Create a Chatbot in Teams

Let's walk through the process of integrating Microsoft Teams with ChatGPT using Yoom to create a chatbot, in an easy-to-understand manner!
If you don't have a Yoom account, please create one from the Yoom Account Creation Page. You can start in 30 seconds!
For basic operations of Yoom, please refer to Getting Started with Yoom.

[What is Yoom]

Step 1: Integrate Microsoft Teams and ChatGPT with My Apps

1. First, log in to Yoom, select "My Apps" from the left menu, and choose "+ New Connection".
2. From the list of new connections in My Apps, select ChatGPT and Microsoft Teams, which will be used this time, and integrate the apps.
※Note: When integrating with ChatGPT, a paid contract with OpenAI may be required. For more details, please seehere
※Note: When integrating with Microsoft Teams, a contract with a specific plan of Microsoft 365 may be required. For more details, please seehere
3. Select any project from the project list on the left and click "+ New Creation".
4. Enter any title you like.

Step 2: Set the Trigger to Activate When a Post is Made in a Microsoft Teams Channel

5. Select "When a specific app event is received" as the condition to activate the flow bot.
6. Select Microsoft Teams from the list of apps.
7. Set up the linked account and action.
App trigger title: Set as desired (for example, "When a question is asked in the channel" for clarity).
Account information linked with Microsoft Teams: Set any account.
Trigger action: Select "When a message is sent to a channel".
8. Configure the app trigger API connection settings.
Trigger activation interval: Set any time.
Team ID: Select from the dropdown options.
Channel ID: Select from the dropdown options.
9. Conduct a test, and if successful, click "Save".

Step 3: Set the Action to Obtain ChatGPT's Response

10. Click the ⊕ button under the app trigger you just created.
11. Select "Integrate with App" as the operation type.
12. Select ChatGPT from the list of apps.
13. Set up the linked account and action.
Title: Set as desired (for example, "Response to the question content" for clarity).
Account information linked with ChatGPT: Set any account.
Action: Select "Converse".

14. Configure the API connection settings.
Message content: Click and select "Message content" from "When a new message is posted in the channel" in the output.
Ensure it is noted as {{Message content}} as shown in the image above.
※Explanation: By setting it this way, you can automatically send messages posted on Microsoft Teams to ChatGPT.
Role: Select User.
Temperature: Set as desired (leaving it blank is also fine).
Maximum token count: Set as desired (leaving it blank is also fine).
Model: Set as desired.
15. Conduct a test, and if successful, click "Save".

Step 4: Set the Action to Post ChatGPT's Response to a Microsoft Teams Channel

16. Click the ⊕ button under the "Integrate with App" action you just created.
17. Select "Integrate with App" as the operation type.
18. Select Microsoft Teams from the list of apps.
19. Set up the linked account and action.
Title: Set as desired (for example, "Respond to the channel" for clarity).
Account information linked with Microsoft Teams: Set any account.
Action: Select "Send a message to a channel".

20. Configure the API connection settings. Team ID: Select from the options. Channel ID: Select from the options.
Message: Click inside the message box and select "Response content" from "Converse" in the output. (Entering something like "This is ChatGPT's response." can make it clear)
Ensure it is noted as shown in the image above.
※Explanation: By setting it this way, you can automatically send responses from ChatGPT to Microsoft Teams.
21. Conduct a test, and if successful, click "Save". Well done! This completes the integration between Microsoft Teams and ChatGPT!!

Advanced Integration Flow of Microsoft Teams and ChatGPT

Did you understand how to create a "chatbot" by integrating Microsoft Teams and ChatGPT?
This time, we created a flow bot by integrating Microsoft Teams and ChatGPT, but Yoom offers many other flow bots as well!
At Yoom, you can integrate with various apps to create and apply flow bots, so you can easily customize them to fit your business needs beyond the chatbot introduced this time!
Please try creating an original flow tailored to your own challenges!

●When an email arrives in Outlook, summarize it and send it to Microsoft Teams

●Create a channel in Microsoft Teams when a new deal is created in HubSpot

●Translate messages posted on Slack and post the translated version to Microsoft Teams

● When a file is uploaded to the box, retrieve the file and integrate it with Microsoft Teams to send the retrieved file to the chat

Summary

In this article, we introduced "How to integrate Microsoft Teams with ChatGPT to create a chatbot in Microsoft Teams."
By creating a chatbot, you can automatically generate appropriate responses, significantly improving business operations for companies and teams.
Yoom offers a two-week free trial, so please consider experiencing it firsthand before deciding to implement Yoom!