How to Create a Microsoft Teams Chatbot Using ChatGPT

Meet Yoom: No-Code Automation

Yoom is a next-generation no-code automation that lets you connect and automate tasks between your favorite apps. Connecting different apps can be challenging for non-engineers, but <span class="mark-yellow">Yoom makes automation accessible to everyone</span>.

• 🌐 Connect with apps like Microsoft Teams, ChatGPT, and more.
• 📖 Use automation templates - no technical setup required
• 📈 Boost productivity and reduce human errors

You don't need to go through a complex setup and IT jargon, you can build your automation workflows with just a few clicks :) It's designed for those who want to streamline their daily work and save hours of time and stress from repetitive work.

👉 Sign Up for Yoom Here – Quick and Easy in Just 30 Seconds!

In this guide, you'll learn the step-by-step process of how to use Yoom to <span class="mark-yellow">create a chatbot using Microsoft Teams and ChatGPT</span>.

🚀 How to Create a Chatbot with Microsoft Teams and ChatGPT

Let's walk through how to set up a flow to get ChatGPT responses in Microsoft Teams.

⏱️ Setup time: 10 minutes

🔧 What You’ll Need

• A free Yoom account
• Access to ChatGPT & Microsoft Teams

If you don’t have a Yoom account yet, register now from this registration form!

⚠️ Note: To run ChatGPT (OpenAI) actions, you’ll need a paid OpenAI API plan. Make sure you have your payment set up ready for smoother transactions when the API usage fees are incurred. For more details, visit OpenAI API Pricing.

⚠️ Note: "Microsoft 365 (formerly Office 365)" includes both personal and business plans. If you’re using a personal plan, Yoom’s authentication may not work properly. We recommend using a Microsoft 365 Business account for a stable connection.

Step 1: Register Microsoft Teams & ChatGPT in Yoom

After logging into Yoom, go to "My Apps" from the left side menu, and click the "+ Add" button.

Connect with Microsoft Teams

Search for "Microsoft Teams" from the app list and select it.

Select the account you want to connect to.

Enter your password and click "Sign In".

Connect with ChatGPT

Similarly, go to "My Apps" from the left side menu, and click the "+ Add" button.

Search for "ChatGPT" from the app list and select it.

Enter the account name.
Use a name that's easy to recognize, such as your company name or the person responsible for the account.

To get your access token, follow the instructions in this guide.

Once all the required fields are filled in, click "Add" to complete registration.

Step 2: Copy the Template

Click the "Try It" button to copy the pre-built template into your project.

Click "Try this template". 

Click "OK" and give the Flowbot a name to recognize.

This template will be copied to your “My Project”.

Step 3: Set Up a Trigger Action to Activate When a Post is Sent on a Microsoft Teams Channel

Click on the trigger labeled "When a message is sent to the channel".

Give your trigger a title (anything you like) and select your Microsoft account.
Then click "Next".

Set your trigger interval (frequency of sync) on how frequently Yoom checks Microsoft Teams for updates. It can be set to 5 minutes, 10 minutes, 15 minutes, 30 minutes, or 60 minutes.
We recommend setting the trigger to the shortest activation interval available for your plan.

⚠️ Note: The trigger interval varies depending on your Yoom plan. Be sure to check your current plan’s limit.

‍
Select Team ID and Channel ID from the displayed options.

Once set, click "Test".
If successful, click "Save".

Step 4: Set Up ChatGPT Action

Click on the ChatGPT action.

Give your action a title (anything you like), and select your account.
Make sure the action "Generate text" is selected and click "Next".

Message Content: Click on "Message Content" from the previous action in the "Retrieved Value" tab. Confirm that the message content gets added in the box as shown in the image below.

By setting it up as shown below, you can automatically send messages posted on Microsoft Teams to ChatGPT.

Role: Select "User".

Temperature: Set it as you like (it can be left blank).

Maximum token count: Set it as you like (it can be left blank).

Model ID: Select the AI model to be used from the displayed options.

Once everything is set, hit "Test".
If the test is successful, click "Save".

Step 5: Set Up Microsoft Teams Action to Send the Response Back

Click on the Microsoft Teams action labeled "Respond to Channel".

‍
Give your action a title (anything you like), and select your account.
Make sure the action "Send Message to Channel" is selected and click "Next".

Select the Team ID and Channel ID from the displayed options. The channel ID will be something like 'C02U49NMLQ4'.

Click inside the message box and select "Response Content" from the previous action in the "Retrieved Value". Confirm that the message box gets updated as shown in the image below.

By setting it up as below, you can automatically send the response from ChatGPT to Microsoft Teams.

Perform a test and if successful, click "Save".

Step 6: Activate the Flowbot

Toggle the "Trigger On" button to activate your flow!
Check if the Flowbot you set up is working properly.

That’s it!
The 'Chatbot' is now complete!

💡 Other Automation Examples Using Microsoft Teams & ChatGPT

Besides the integration flow we've covered, you can automate various business tasks using Microsoft Teams and ChatGPT with Yoom. Here are some examples you can explore for your next automation!

Automation Ideas Using Microsoft Teams

● Summarize Outlook Emails and Send to Microsoft Teams

Get a quick summary of your received emails instead of reading through the long content. You can also customize where to send the summary in Microsoft Teams.

● Create a Microsoft Teams Channel for New HubSpot Deals

Automatically create a channel in Microsoft Teams when a new deal is created in HubSpot. You can also send notifications to invite team members to the new channel.

● Translate Slack Messages and Post Translated Messages to Microsoft Teams

Streamline communication by automatically translating messages from Slack and posting the translated version on Microsoft Teams.

Automation Ideas Using ChatGPT

● Create & Send Meeting Minutes with ChatGPT After a Zoom Meeting

Automatically create meeting minutes and send them to participants through email, saving time and making follow-ups more efficient.

● Create and Send Emails from Google Sheets List Using ChatGPT

Automatically create and send personalized emails using ChatGPT based on the data in Google Sheets.

● Organize Form Data with ChatGPT and Create WordPress Drafts

Automatically organize form responses and create a draft in WordPress, saving time on creating articles and improving content management.

👏 Benefits & Use Cases of Integrating Microsoft Teams with ChatGPT

Benefit 1: Streamlined Internal Query Responses

By integrating Microsoft Teams with ChatGPT can automate internal query responses, especially <span class="mark-yellow">useful for answering common internal questions from new employees or those transferred from other departments</span>. By having the chatbot handle basic inquiries, you can reduce the workload of your team, provide faster responses, and improve operational efficiency.

Benefit 2: Efficient Knowledge Sharing

Creating a chatbot with Microsoft Teams with ChatGPT ensures <span class="mark-yellow">instant and accurate responses based on a centralized knowledge base, past interactions, and FAQs aligned with company guidelines and updated policies</span>. This prevents information discrepancies, ensuring everyone receives the same, reliable answers. Creating a chatbot not only saves time but also ensures uniformity in the information shared across the organization.

Benefit 3: Standardizing Business Processes

You can standardize how internal questions, tasks, and reports are handled. By receiving instant, reliable responses to inquiries about company processes or tools, everyone can stay on the same page, reducing confusion and inconsistencies.

This integration also helps streamline onboarding for new hires and employees transitioning from other departments, allowing them to <span class="mark-yellow">quickly access the established rules and processes</span>. It provides a smoother transition and contributes to better overall processes across the organization.

📖 Summary

Now you know how to create a 'chatbot' by integrating ChatGPT and Microsoft Teams :) By setting up this integration, your company and teams can boost productivity with automated responses, ensuring seamless knowledge sharing and quick access to essential information. No specialized knowledge is needed, and anyone can easily set it up!

Ready to simplify your workflows? Sign up for Yoom and try it today!

👉 Create your free Yoom account now