How to integrate Wix with Discord to receive real-time notifications of Wix messages on Discord

Wix is widely used by many companies because it allows easy website building without coding. Furthermore, by integrating with Discord, messages can be shared in real-time with the entire team the moment they arrive, making customer support smoother. However, traditional integrations required programming, but our company has created a flow bot template that can be implemented without coding. In this article, we will introduce the setup method and specific benefits of utilization, so please take a look.

Two Benefits of Automating Wix Message Notifications to Discord

We will introduce the benefits for administrators and customer support representatives.

Benefit 1: Strengthen Team Collaboration with Real-Time Notifications

If you are using both Wix and Discord and manually notifying Discord of messages from Wix's inbox, it can be cumbersome and there may be a time lag in notifications.
By utilizing this integration, when a message is received on Wix, it is immediately notified to the entire team on Discord. Administrators can reduce effort while establishing a system where team members can immediately share information, making it easier to follow up as needed. This reduces oversights and strengthens team collaboration, leading to smoother customer support.

Benefit 2: Secure Preparation with Automatic Transfer of Customer Information

While customer information can be checked in Wix's inbox messages, manually notifying Discord may lead to concerns about content errors.
If this integration is set up correctly, customer IDs, names, contact information, and other details received on Wix are automatically transferred to Discord, allowing representatives to accurately and immediately confirm the necessary information.
Furthermore, with Discord's high-security features, customer personal information can be safely managed. With information securely maintained and sharing streamlined, the entire team can focus more easily on customer support.

From here, we will explain how to set up the automation of "notifying Discord when a message is received on Wix" using Yoom's flow bot template.

[What is Yoom]

How to Create a Flow for Notifying Discord When a Message is Received on Wix

Things to Prepare in Advance

We have listed the items needed for the integration work.

Wix

API Key (Access Token)
- Generate it from the Wix STUDIO dashboard.
- ＞Wix Help: API Key Generation Screen

Generate it from the +API Key button at the top right.
More details ＞Wix Official Help: How to Generate an API Key

Account ID
- Click "Copy ID" under "Account ID" on the API Key generation screen.
- More details ＞Wix Official Help: How to Get Your Account ID
Site ID
- When accessing the dashboard, check the URL displayed in the browser's URL bar. Typically, the URL is in the following format: https://manage.wix.com/dashboard/{SiteID} The part following dashboard/ in this URL is the Site ID.

Discord

Access Token (Bot Token Retrieval)
- Help: How to Integrate Discord Bot with My Apps
ID of the Channel to Send Notifications
- Official Help: Where to Find User/Server/Message IDs

Step 1: Setting Up My App Integration

Here, we will set up the registration of the app information to be integrated into Yoom. Log in to Yoom's workspace and click + New Connection within the My Apps screen.

A list of apps that can be connected with Yoom will be displayed. Search for the app to be connected from the search window at the top and proceed with My App registration.

Wix

Select Wix from the search results. A screen will appear to enter the values obtained in advance preparation.

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Enter each required field and click the Add button. This completes the My App registration for Wix.

Discord

Select Discord from the search results. A screen will appear to enter the values obtained in advance preparation.

Please enter any value (such as an email address) for the account name. Refer to the help for how to obtain the access token value.

＞Help: How to Integrate Discord Bot with My Apps

Enter the values and click the Add button to complete the My App registration.

Step 2: Copy Yoom's Flow Bot Template to My Project

Click this banner.

The template will be copied to my project. Click on the title in the red frame to move to the Flowbot settings screen.

Step 3: App Trigger "When a Message is Received in the Inbox"

Click on the first process of the template.

Retrieve the information to be extracted from Wix.

(1/2) Select Linked Account and Action

The items displayed here are pre-configured.

App Trigger Title
App
Account Information Linked with Wix
Trigger Action

→ Click Next

(2/2) Select Linked Account and Action

Log in to the Wix dashboard.

Click on Automation in the side menu and then click on + New Automation in the top right corner.
Create a new automated workflow and select "When a Message is Received" as the trigger. This trigger automatically executes an action when a message is sent.
Next, select "Send via Webhook" in "Choose Action".
Copy and enter the Webhook URL provided by Yoom into the displayed screen.

After entering the Webhook URL, click "Apply" to complete the setup. This will automatically execute the Webhook when a message is sent, sending data to Yoom.

Return to the Yoom settings screen.

→ Click Test → Success, you can retrieve message items from the output.

→ Click Save

Step 4: "Send Message" Linked with App

Click on the second process of the template.

In this process, set the notification content for Discord.

(1/2) Select Linked Account and Action

These items are pre-configured.

App Trigger Title
App
Account Information Linked with Discord
Trigger Action

→ Click Next

(2/2) API Connection Settings

Channel ID to Post To
- Enable Discord's Developer Mode to easily copy the ID.
  - Click on Discord's User Settings (gear icon). Select "Advanced" from the left menu. Turn on the "Developer Mode" switch.
- After enabling Developer Mode, you can obtain the channel ID with the following steps.
  - Right-click on the channel you want to get the ID for within the Discord server. Select "Copy ID".

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Message Content
- Create a template for the notification. When you click on the edit field, the extracted output will be displayed in a dropdown. Selecting an output will embed the reference code in the edit field. It is easier to understand if you enter an item before the reference code.

→ Click Test → Success

→ Click Save This concludes the setup for this flow.

Step 5: Turn ON the App Trigger

Once all processes are configured, a complete screen will pop up.

Turn ON the Trigger to activate the Flowbot. You can switch it with the toggle in the top left of the template.

<span class="mark-yellow">You were able to build the Flowbot in a short time without using programming.</span> Here is the template used this time.

Make the Most of It! 3 Ways to Automate with Wix

In addition to Discord, Wix can be integrated with other apps to leverage automation.

1. Instantly Notify Discord of Form Submissions from Wix

When a form is submitted on Wix, a notification is automatically sent to Discord.
This eliminates the need for manual notifications, allowing information to reach the responsible parties smoothly and enabling speedy customer service.

2. Automatically Add Wix Form Data to Salesforce

Leads collected through Wix are instantly added to Salesforce upon form submission, eliminating the need for manual entry.
This prevents data entry errors and ensures accurate customer information management.

3. Automatically Save Wix Form Submissions to Notion

Information submitted through Wix forms is automatically saved to Notion, preventing manual entry errors and omissions.
Centralizing data simplifies information management.

Summary

How was it?
With this flow bot that integrates Wix and Discord, you can receive real-time notifications the moment a message arrives.
This helps prevent the hassle, notification delays, and content inaccuracies that can occur with manual processes, allowing the entire team to accurately grasp information simultaneously and manage customer information securely, leading to smoother customer interactions.

<span class="mark-yellow">It can be easily implemented without programming, so please try automation from today!</span>

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Well, see you again!