How to integrate Wix with Outlook to automatically reply in Outlook to messages submitted from Wix forms

When you receive a lot of emails every day, it can be quite a hassle to save files to Dropbox each time.
Moreover, many people might have experienced the struggle of missing a file save or saving a file in the wrong folder, making it difficult to find later.

In this article, we will introduce a method to automatically save files received in Gmail to Dropbox!

By using no-code tools, you can easily set up automation between Gmail and Dropbox.
You can start using it right away, so be sure to give it a try!

Recommended for

Those who want to automatically upload files attached to Gmail to Dropbox
Those who want to integrate Gmail and Dropbox to facilitate smooth file sharing within the team
Those who want to prevent the loss of attachments and ensure proper document storage

For those who want to try it immediately

In this article, we will introduce the integration method using the no-code tool "Yoom".

No complicated settings or operations are required, and even non-engineers can easily achieve it.

You can start right away using the template below, so please give it a try!

You want to respond to customer inquiries as quickly as possible, right? However, when tasks pile up, don't they tend to get postponed?
When the response time is long, customers may feel anxious. They might wonder if their message has been received and may send another inquiry. In such situations, the number of messages sent through the form unnecessarily increases, making it a hassle to check them.
<span class="mark-yellow">To prevent such situations, why not make it possible to respond quickly to inquiries? This time, we propose the integration of Wix and Outlook as one of the preventive measures!</span>

Benefits of Integrating Wix and Outlook

Benefit 1: It can lead to improved customer satisfaction

With this integration, it becomes possible to automatically respond from Outlook to messages sent from Wix forms.
If automatic replies such as "We have received your message" or "Thank you for your inquiry" are sent, customers will feel reassured.
Especially in sales and service industries, quick responses to inquiries can be said to lead to customer satisfaction. This integration is very beneficial in this sense, so it is recommended if you want to improve your customer response capabilities.

Benefit 2: Improved operational efficiency and cost reduction

If automatic replies are not implemented, you must manually respond to each message as it arrives. Even if you can respond quickly, the sheer volume can become overwhelming, making it inefficient.
However, if replies are automated by integrating Wix and Outlook, the workload is reduced.
Additionally, it saves resources, allowing you to smoothly handle priority tasks.
Moreover, since the content of automatic replies can be pre-set, you can prepare error-free messages to prevent typos.

[About Yoom]

From now on, we will introduce how to create a flow bot with Yoom, which allows app integration without programming, to "automatically reply from Outlook when a form is submitted on Wix."
After registering with Yoom, please try creating it!

‍

<span class="mark-yellow">【Please Note】</span>

・Regarding Microsoft 365 (formerly Office 365), if you are not subscribed to the general corporate plan (Microsoft 365 Business), authentication may fail.

The above flow bot template can be copied from below.

1. Hover over the banner and press "View Details"
2. Press "Try this template" on the page you navigated to
3. Register for Yoom

*If you have already completed registration, the login screen will be displayed, so please log in.

How to Create a Wix and Outlook Integration Flow

Step 1: Integrate Wix and Outlook with My Apps

The template is copied, and the screen will look like the above.
Since you have navigated to the Yoom page called "My Projects", please select "My Apps" from the menu on the left side of the screen.

First, integrate Yoom with each tool. Click "New Connection" at the top right.

Wix and Yoom Integration

1. Search
‍Enter "Wix" in the displayed box and click the Wix icon.‍

2. Enter Required Fields

Follow the notes at the top and enter the required fields.

An access token requires a Wix API key. For more details, please see the Wix API Key Acquisition page.
Also, for the account ID, please see the Wix Account ID Acquisition page.‍

3. Integration Complete

After entering the required fields, press the add button at the bottom right.
The screen will change, and if the above display appears, the integration is complete.

Outlook and Yoom Integration

1. Log In
‍Log in to Microsoft365. Logging into Microsoft365 will quickly complete the My Apps integration.

2. Search
‍Enter Outlook in the search box and click the Outlook icon.

3. Integration Complete

The screen will change immediately. If the above display appears, the integration is complete.

Next, copy the template to My Projects and create a flow bot.
If not yet copied, please copy the flow bot template from below.

1. Hover over the banner and click "View Details"
2. Click "Try This Template" on the redirected page
3. Register for Yoom
* If you have already completed registration, the login screen will be displayed, so please log in.

‍

Step 2: Setting to Retrieve Content Submitted from Wix Form

1. Open My Project

Open "My Project" from the menu on the left side of the screen.

2. Open the Copied Template
‍Click on "【Copy】Automatically Reply from Outlook When Form is Submitted on Wix".‍

3. Select App Trigger
Select "When Form is Submitted" from the Wix icon.
The title and other details are pre-entered, so press Next.‍

4. Webhook Settings

Set up the webhook.
By doing this, you will be able to retrieve Wix form data in real-time, and Outlook replies will be sent immediately.

For detailed instructions on how to set it up, please check the Wix Webhook Settings Page.

5. Send from Wix Form
Conduct a data test. Open the Wix page in another tab and send a test inquiry from the Wix form.

6. Execute Test

Return to Yoom and press the test button.
Once "Test Successful" is displayed, the trigger setup is complete. Save it.

Step 3: Setting Automatic Replies from Outlook

1. Select Action
‍Click on "Send Email" from the Outlook icon.
Scroll down.‍

2. Set Recipient

Set up the message content for the automatic reply.

First, decide on the recipient.

Select the Wix icon.

The data submitted from the form will be displayed in a list.
For recipient settings, click "email".

By setting it this way, automatic replies will be sent directly to the customer's email address entered in the form.

3. Set Subject and Body

Set the subject and body.

This time, I set the subject as shown above.

The body is as shown in the image.

For the customer's name part, it is inserted by clicking from the Wix data, just like when inserting the email address.

4. Execute Test
‍Once the setup is complete, press the test button.
Once "Test Successful" is displayed, it is complete. Click Save.

5. Turn On the Trigger

Once the flowbot creation is complete, the above display will appear.
The trigger is initially set to OFF, so turn it ON.

‍

Flowbot Template Used This Time
Automatically Reply from Outlook When Form is Submitted on Wix

Other Examples of Automation Using Wix

There are many other examples of automation using Wix on Yoom, so here are a few introductions.

1. Automatically Reply with Gmail When a Form is Submitted on Wix

It is also possible to reply using Gmail. By integrating with the communication tools you commonly use, you can implement automation that is more user-friendly and practical.

2. Add to Notion when a form is submitted on Wix

How about adding it to Notion for accumulating and analyzing inquiry data? It will become easier to share and edit with team members, which can help in improving issues.

3. Add to Sasuke when a form is submitted on Wix
‍Information obtained from forms is valuable leads. Integrate with Sasuke to store lead information. This should save time by eliminating the need for manual input.

Summary

If you want to respond quickly to customer inquiries, consider implementing an auto-reply system. Even if it's a formal response, it can potentially enhance customer satisfaction, making it a worthwhile approach to try.
If you've been replying manually until now, this can reduce your overall workflow, saving you time. Give it a try!