How to Notify Slack When a Message is Received on Wix

The template will be copied to my project. Click on the title within the red frame to navigate to the Flowbot settings screen.

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Step 3: App Trigger "When a message is received in the inbox"

Click on the first process of the template.

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Retrieve the information to be extracted from Wix.

(1/2) Select the Linked Account and Action

The items displayed here are pre-configured.

• App Trigger Title
• App
• Account information linked with Wix
• Trigger Action

→ Click Next

(2/2) Select the Linked Account and Action

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Log in to the Wix dashboard.

• Click on Automation in the side menu, then click + New Automation in the top right corner.
• Create a new automated workflow and select "When a message is received" as the trigger. This trigger automatically executes an action when a message is sent.
• Next, select "Send via Webhook" under "Choose Action".
• Copy and enter the Webhook URL provided by Yoom into the displayed screen.

• After entering the Webhook URL, click "Apply" to complete the setup. This will automatically execute the Webhook and send data to Yoom when a message is sent.

Let's return to the Yoom settings screen.

→ Click Test → Success, you can retrieve message items from the output.

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→ Click Save

Step 4: Integrate with the App "Send a message to the channel"

Click on the second process of the template.

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In this process, set up the notification content for Slack.

(1/2) Select the Linked Account and Action

These items are pre-configured.

• App Trigger Title
• App
• Account information linked with Slack
• Trigger Action

→ Please click Next.

(2/2) API Connection Settings

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• Channel ID for posting
  • Click the edit field to open a dropdown displaying channel candidates from the Slack workspace. Select the channel to notify, and the ID will be automatically quoted.

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• Message
  • Create a template for the notification. Click the edit field to display the extracted output in a dropdown. Selecting the output will embed a reference code in the edit field. It becomes easier to understand if you enter an item before the reference code.

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→ Click Test. → Success

→ Click Save Let's click Save. This concludes the settings for this flow.

Step 5: Turn ON the App Trigger

Once all processes are set, a completion screen will pop up.

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Turn ON the Trigger to activate the Flowbot. You can switch it using the toggle at the top left of the template.

<span class="mark-yellow">Automation was achieved in a short time without using programming!</span> Here is the template used this time.

Other Automation Examples Using Wix and Slack

Besides the flow introduced this time, you can achieve various business automations by utilizing the APIs of Wix and Slack.
All of them can be used with simple settings, so if you find something interesting, please give it a try!

Automation Examples Using Wix

Add When a Form is Submitted in Wix

By automatically adding the submitted information, you can quickly perform data aggregation and analysis, which can be useful for planning marketing strategies.

Add tasks or issues when a form is submitted on Wix

By eliminating the time spent on manually registering tasks, the entire team can focus on resolving tasks, leading to improved work efficiency.

Notify When a Form is Submitted on Wix

By eliminating the manual work in the notification process, you can avoid the risk of human error and maintain the accuracy of the information being shared.

Example of Automation Using Slack

Notify Slack When a Lead is Registered

When lead information is added, it will automatically notify Slack, which can be expected to speed up information awareness.

Add content posted on Slack

It saves the effort of entering repetitive data and helps prevent omissions and leaks in information management.

Integrate Yoom's Schedule Trigger with Slack

This is a flow bot that integrates with Yoom's schedule trigger to send notifications.
By activating at the specified date and time and performing tasks automatically, it should help prevent omissions and delays in responses.

Benefits of Automating Wix Message Notifications to Slack

Benefit 1: Real-time Notifications Facilitate Quick Responses

If you manually notify Slack of messages in your Wix inbox, it can be time-consuming and labor-intensive, potentially causing delays in notification timing...
By utilizing this integration, when a message from a customer arrives in your Wix inbox, it is quickly notified to Slack.
This notification allows customer support representatives to immediately review the content and respond without missing the timing.
This not only reduces effort but also minimizes the risk of missing important messages, enabling quick and smooth responses.

Benefit 2: Organize Customer Information in Slack for More Accurate Approaches

The customer information automatically forwarded from Wix includes various details, but if you manually share this information on Slack, there might be instances of information sharing omissions.
By incorporating automation, it is expected that information such as names, phone numbers, and email addresses included in messages in the Wix inbox can be automatically notified to Slack.
This should prevent content omissions and make it easy to check and organize!
Sales representatives can instantly grasp customer needs and inquiry history based on the correctly notified information, leading to timely and accurate approaches.

Conclusion

By utilizing the Flowbot introduced this time, you can easily achieve Wix and Slack integration without any code.
Customer inquiries can be immediately notified to Slack, speeding up the sharing process with the entire team.
This should strengthen the support system and also support decision-making.
Additionally, by organizing customer information into an easily understandable format, more appropriate approaches may become possible!

Please make use of this automation with Flowbot to support quick and smooth customer responses.

See you again!