How to integrate YouCanBookMe with LINE WORKS to automatically notify LINE WORKS of YouCanBookMe booking information!

By automatically notifying LINE WORKS when a schedule is registered in YouCanBookMe, it is possible to manage schedules more efficiently.
Automating notification tasks can prevent overlooking or missing confirmations of schedules, potentially leading to smoother business operations.
Additionally, since notifications are sent in real-time, it allows for quick responses to schedules, aiming to improve work efficiency.
This article introduces how to easily integrate YouCanBookMe with LINE WORKS without coding and the business benefits of automation.
Please read to the end.

Recommended for

・Those who are using YouCanBookMe and LINE WORKS and want to improve work efficiency
・Sales representatives who want to reduce missed reservations or inquiries from customers
・Managers who want to facilitate information sharing between teams across multiple departments
・Sales representatives who want to automate schedule management and appointment confirmation to speed up customer response

Benefits and Examples of Integrating YouCanBookMe and LINE WORKS

1. Preventing Missed Responses through Notification Automation

By integrating YouCanBookMe with LINE WORKS, when a meeting or appointment reservation is registered in YouCanBookMe, it can automatically send a notification to LINE WORKS, allowing the person in charge to potentially check the schedule in real-time.
This automation saves the effort of checking YouCanBookMe and is expected to prevent missed responses.
For example, if used by a sales team, every time a meeting with a customer is registered, an automatic notification is sent to LINE WORKS, allowing them to immediately start preparing for the next step.
This can reduce issues such as "missed reservations" or "missed confirmations," and is expected to improve the efficiency of customer response in business.

2. Information Sharing and Collaboration Across the Team

By integrating YouCanBookMe with LINE WORKS, notifications can be delivered to all team members the moment a reservation is registered, potentially smoothing team collaboration.
Even if there are urgent schedules or cancellations, information can be shared in real-time, possibly strengthening the team's cooperative system for important schedules.
For example, if there are multiple persons in charge, integrating YouCanBookMe with LINE WORKS allows all team members to share registration information in real-time, enabling each person in charge to cooperate appropriately and respond.

3. Improving Customer Satisfaction

When a customer registers a reservation from YouCanBookMe, the information can be immediately notified to the person in charge via LINE WORKS, allowing for faster response to reservations and potentially improving customer satisfaction.
For example, even if a customer wishes to change their schedule suddenly, the person in charge can check immediately and respond promptly.
By establishing a system that enables real-time response, it is possible to smoothly respond when a customer is in a hurry or when a reservation time change is necessary, potentially meeting customer expectations.

[What is Yoom]

How to Create an Integration Flow Between YouCanBookMe and LINE WORKS

From here, we will explain how to create a flow that "notifies LINE WORKS when a schedule is registered in YouCanBookMe."
The basic settings are already completed, so you can set it up easily without programming!
Please give it a try.

〈The flow is set in the following 4 processes〉
・Integrate YouCanBookMe and LINE WORKS with My Apps
・Copy the template
・Set the trigger in YouCanBookMe and the subsequent operation settings in LINE WORKS
・Turn on the trigger button and check the integration operation between YouCanBookMe and LINE WORKS

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Step 1: Connect YouCanBookMe and LINE WORKS to My Apps

1. How to register for YouCanBookMe

Click "My Apps" and select YouCanBookMe from "New Connection".

Account Name: Set as desired
Access Token: Obtain it on YouCanBookMe.
※For how to obtain the access token, please refer to here.
Click "Add" to complete My Apps registration.

2. How to register for LINE WORKS
Next, select LINE WORKS from "New Connection".

To register for LINE WORKS, you need to set the Client ID, Client Secret, and Scope.
Reference) For details on the settings, please see here.

After completing the settings, click "Add" to complete My Apps registration.

Next, please click "Try it" on the template below.
From the next step, we will start creating the flow!

Step 2: Setting up a trigger to activate upon receiving a Webhook from YouCanBookMe

First, click on "When a Webhook is received" to set it up.

This page already has the items set up.
Once you confirm that the trigger action is "When a Webhook is received," click "Next."

Copy the Webhook URL from the image above and set it up within YouCanBookMe.
Once the setup is complete, register a sample schedule in YouCanBookMe.

Click on "Test" to retrieve information from YouCanBookMe as output.
Once you confirm that the output is correctly retrieved, save the settings.

Step 3: Sending a message to a talk room in LINE WORKS

Next, select "Send a message to a talk room."

This page already has the items set up.
Once you confirm that the trigger action is "Send a message to a talk room," click "Next."

Set the Bot ID from the options.
Refer to the annotations to set the Talk Room ID.

The message content is set as shown above.
The {{Reservation ID}} part can automatically quote the reservation ID obtained from YouCanBookMe.

If you want to set other items like status, start date, or end date, click within the message box and select the item you want to quote from "When a Webhook is received" in the output.

Once the setup is complete, press "Test" at the bottom of the screen.
If the test is successful and the output is retrieved correctly, save it.

Step 4: Turn on the trigger

Once all items are set up, the image above will be displayed.
Click "Turn on the trigger."

This completes the flow of "Notifying LINE WORKS when a schedule is registered in YouCanBookMe."

Introduction to Other Automation Examples Using YouCanBookMe

1. This flow automatically registers leads in a Google Sheets database when a new appointment is scheduled with YouCanBookMe.
By utilizing this flow, lead information can be automatically registered in the Google Sheets database, allowing sales representatives to quickly approach leads.

2. This is a flow that automatically notifies a Google Chat space when a new appointment is registered in YouCanBookMe.
By utilizing this flow, you can automate the notification process, preventing missed appointments and enabling prompt responses.
Sharing appointment information via Google Chat facilitates smooth information sharing among team members, potentially preventing double bookings and missed follow-ups.

3. This is a flow where appointments registered in YouCanBookMe are automatically added to a Notion database.
By utilizing this flow, transcription tasks are automated, eliminating the need for schedule managers to check both YouCanBookMe and Notion, thus potentially enabling efficient information sharing.

Summary

We introduced a method to integrate YouCanBookMe with LINE WORKS, allowing for automatic notifications in LINE WORKS when a schedule is registered in YouCanBookMe.
This method can help reduce missed bookings or inquiries from customers and enable prompt customer service.
Additionally, automating notifications may facilitate smooth information sharing between teams across multiple departments.
App integration using Yoom can be easily implemented without programming, making it accessible for anyone to start.
It's also possible to integrate with various other apps besides YouCanBookMe and LINE WORKS, so feel free to start with a free registration!