Extract Gmail inquiry content and set up automatic replies

■Overview

This is a flow to extract inquiry contents from Gmail and set up automatic replies.

With Yoom, you can easily achieve this flow without the need for programming, as it allows for integration between apps.

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‍■Recommended for

• Customer support representatives who receive inquiry emails from customers via Gmail
• Business owners or managers of companies running a small customer support team and urgently needing to streamline inquiry handling
• Those who receive many similar inquiries and spend a lot of time on standard initial responses
• Support team leaders who want to reduce the burden on staff handling inquiries
• Those who want to build a 24-hour inquiry response system

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■Benefits of using this template

By implementing this flow, you can automatically generate response texts using AI based on inquiry emails received in Gmail and send automatic replies.

Even if you receive a large number of similar inquiries or frequent inquiries outside business hours, initial responses can be completed automatically.

Customer support representatives can reduce the workload of standard responses and allocate more time to other important tasks.

Additionally, it can flexibly handle a sudden increase in inquiries due to sales or campaign promotions.