Extract Gmail inquiry content and set up automatic replies

■Overview

This is a flow to extract inquiry contents from Gmail and set up automatic replies.

With Yoom, you can easily achieve this flow without the need for programming, as it allows for integration between apps.

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‍■Recommended for

Customer support representatives who receive inquiry emails from customers via Gmail
Business owners or managers of companies running a small customer support team and urgently needing to streamline inquiry handling
Those who receive many similar inquiries and spend a lot of time on standard initial responses
Support team leaders who want to reduce the burden on staff handling inquiries
Those who want to build a 24-hour inquiry response system

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■Benefits of using this template

By implementing this flow, you can automatically generate response texts using AI based on inquiry emails received in Gmail and send automatic replies.

Even if you receive a large number of similar inquiries or frequent inquiries outside business hours, initial responses can be completed automatically.

Customer support representatives can reduce the workload of standard responses and allocate more time to other important tasks.

Additionally, it can flexibly handle a sudden increase in inquiries due to sales or campaign promotions.

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What is Yoom hyperautomation?

Conventional RPA can only automate simple repetitive tasks, and the setup process was very complicated.
With “hyperautomation,” which combines various technologies such as AI, API, RPA, and OCR, it is possible to automate many tasks that could not be realized until now more easily than before.

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About the Apps You Use

Gmail

Yoom allows you to integrate with Gmail's API without code and automate email sending from Gmail. You can automatically create and send invoices and contracts via Gmail, or automatically reply to inquiries.

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