DifyとSlackの連携イメージ
How to Set Up Dify Slack Integration to Automate Email Responses
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DifyとSlackの連携イメージ
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2025-08-06

How to Set Up Dify Slack Integration to Automate Email Responses

s.ougitani
s.ougitani

Struggling with how to reply to emails?

Find yourself spending too much time reading, composing, and sharing responses with your team before finally sending the reply?

If you're someone who wants to streamline your communication, then Dify Slack integration is the solution! By integrating Dify with Slack, you can automatically generate responses for emails and form inquiries. For example, when you receive an email, Dify can automatically draft a response and notify your team in Slack. You can quickly share the content with your team, speeding up response time and improving efficiency.

In this article, we'll guide you through what you achieve with the Dify Slack integration and how to set it up. By reducing the back-and-forth communication with your team, your workflow can become smoother!

Meet Yoom: No-Code Automation

Yoom is a next-generation no-code automation that lets you connect and automate tasks between your favorite apps. Connecting different apps can be challenging for non-engineers, but Yoom makes automation accessible to everyone.

  • 🌐 Connect with apps like Defy, Slack, and more.
  • 📖 Use automation templates - no technical setup required
  • 📈 Boost productivity and reduce human errors

You don't need to go through a complex setup and IT jargon, you can build your automation workflows with just a few clicks :) It's designed for those who want to streamline their daily work and save hours of time and stress from repetitive work.

👉 Sign Up for Yoom Here – Quick and Easy in Just 30 Seconds!

In this guide, you'll learn the step-by-step process of how to use Yoom to create a Flowbot that automatically generates a response with Dify and shares it through Slack when an email is received.

✔️ For Those Who Want to Try It Now

Yoom offers ready-made templates for easy setup, integrating Dify and Slack.

Click the "Try it" button to get started now!


Overview
The flow "Create response content with Dify and notify Slack when an email is received" is a business workflow that streamlines email handling and facilitates smooth team communication.
Are you overwhelmed with a large volume of emails every day? Especially, creating responses and sharing them with the team takes time and effort. By utilizing this flow, Dify automatically generates responses to received emails and instantly notifies Slack, enabling quick response and information sharing.

Recommended for

  • Business professionals who feel that email handling takes up too much time and affects other tasks
  • Team leaders who want to improve work efficiency by using Dify and Slack
  • IT personnel in companies who want to centrally manage automatic email replies and team notifications
  • Customer support staff aiming to speed up customer response


Benefits of using this template

  • Reduced response time: Dify automatically generates responses, eliminating the need for manual replies.
  • Faster information sharing: Immediate notifications to Slack allow the entire team to quickly share the latest information.
  • Centralized management of tasks: Managing email responses and team notifications in one flow prevents any oversight in tasks.


🙌  What You Can Do by Integrating Dify with Slack

By integrating Dify and Slack, seamlessly sync data between the two apps. Here are some practical, ready-to-use templates that you can try out.

Generate Responses and Notify via Slack When You Receive an Email

Perfect for those who create responses manually in email.

By using Dify, you can automate the process of generating responses and notifying your team through Slack. This makes it easier for your team to review and approve responses quickly.


Overview
The flow "Create response content with Dify and notify Slack when an email is received" is a business workflow that streamlines email handling and facilitates smooth team communication.
Are you overwhelmed with a large volume of emails every day? Especially, creating responses and sharing them with the team takes time and effort. By utilizing this flow, Dify automatically generates responses to received emails and instantly notifies Slack, enabling quick response and information sharing.

Recommended for

  • Business professionals who feel that email handling takes up too much time and affects other tasks
  • Team leaders who want to improve work efficiency by using Dify and Slack
  • IT personnel in companies who want to centrally manage automatic email replies and team notifications
  • Customer support staff aiming to speed up customer response


Benefits of using this template

  • Reduced response time: Dify automatically generates responses, eliminating the need for manual replies.
  • Faster information sharing: Immediate notifications to Slack allow the entire team to quickly share the latest information.
  • Centralized management of tasks: Managing email responses and team notifications in one flow prevents any oversight in tasks.


Create Responses from Form Inquiries and Notify via Slack

Automatically generate a response and notify your team through Slack for handling form inquiries. Sharing information through Slack makes collaboration faster and efficient!


■Overview

This flow notifies Slack with a response created by Dify whenever there is an inquiry through the form.

By using Yoom, you can easily connect apps without any programming.‍

■Recommended for

1. Those utilizing inquiry forms

・Those who receive inquiries from customers via forms and proceed with responses

・Those who spend a lot of time checking inquiry details and creating responses

2. Companies that have implemented Dify

・Those who use Dify for operational efficiency

・Those who want to quickly generate response content by linking inquiry forms with Dify

■Benefits of using this template

Considering response content for each inquiry from the form is a hassle.
Moreover, the volume and content of inquiries vary, and depending on the content, responses may be delayed, potentially lowering customer satisfaction.

With this flow, you can create response content with Dify and notify Slack when an inquiry is received through the form.
Slack can be notified with both Dify's response content and the original inquiry text, allowing for quick content verification.

Automating the generation of response content improves response speed and enhances customer satisfaction.

🚀 Let's Create a Dify and Slack Integration Flow

Let's walk through how to set up a flow that automatically creates a response with Dify and shares it via Slack when an email is received.

⏱️ Setup time: 10 minutes

🔧 What You’ll Need

  • A free Yoom account
  • Access to Dify & Slack

Overview
The flow "Create response content with Dify and notify Slack when an email is received" is a business workflow that streamlines email handling and facilitates smooth team communication.
Are you overwhelmed with a large volume of emails every day? Especially, creating responses and sharing them with the team takes time and effort. By utilizing this flow, Dify automatically generates responses to received emails and instantly notifies Slack, enabling quick response and information sharing.

Recommended for

  • Business professionals who feel that email handling takes up too much time and affects other tasks
  • Team leaders who want to improve work efficiency by using Dify and Slack
  • IT personnel in companies who want to centrally manage automatic email replies and team notifications
  • Customer support staff aiming to speed up customer response


Benefits of using this template

  • Reduced response time: Dify automatically generates responses, eliminating the need for manual replies.
  • Faster information sharing: Immediate notifications to Slack allow the entire team to quickly share the latest information.
  • Centralized management of tasks: Managing email responses and team notifications in one flow prevents any oversight in tasks.


Step 1: Register Dify and Slack in My Apps

Connect Dify

Go to "My Apps" from the left side menu, and click the "+ Add" button.

Search for "Dify" from the app list and select it.

Enter the account name.
Use a name that's easy to recognize, such as your company name or the person responsible for the account.

To get the access token, refer to this guide for the detailed steps.

Once all the required fields are filled in, click "Add" to complete registration.

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Connect Slack

Similarly, go to "My Apps" from the left side menu, and click the "+ Add" button.

Search for "Slack" from the app list and select it.

Select the Slack workspace and the channel where messages should be posted.
Click "Allow" to grant permissions and complete the integration.

📚 Reference: For more detailed steps on how to connect Slack, refer to this guide here.

Step 2: Copy the Template

Click the "Try It" button to copy the pre-built template into your project.


Overview
The flow "Create response content with Dify and notify Slack when an email is received" is a business workflow that streamlines email handling and facilitates smooth team communication.
Are you overwhelmed with a large volume of emails every day? Especially, creating responses and sharing them with the team takes time and effort. By utilizing this flow, Dify automatically generates responses to received emails and instantly notifies Slack, enabling quick response and information sharing.

Recommended for

  • Business professionals who feel that email handling takes up too much time and affects other tasks
  • Team leaders who want to improve work efficiency by using Dify and Slack
  • IT personnel in companies who want to centrally manage automatic email replies and team notifications
  • Customer support staff aiming to speed up customer response


Benefits of using this template

  • Reduced response time: Dify automatically generates responses, eliminating the need for manual replies.
  • Faster information sharing: Immediate notifications to Slack allow the entire team to quickly share the latest information.
  • Centralized management of tasks: Managing email responses and team notifications in one flow prevents any oversight in tasks.


Click "Try this template".

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Click "OK" and give the Flowbot a name to recognize.

This template will be copied to your “My Project”.

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Step 3: Set Up Email Trigger

Click on the trigger action labeled "When an email is received".

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Give your trigger a title (anything you like).
Create a unique email address for the trigger.In the setup below, the email address test.trigger.f0f41914-ae83-45a8-ae52-ef819250153e@yoom.fun is created.

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On the next screen, send a test email to the created email address.
If the test is successful, the email data will be retrieved.

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Then hit "Save".

Step 4: Set Up Dify Action

Next, click on the action labeled "Send chat message".

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Give your action a title (anything you like), and select your account.

Click "Next".

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Click inside the query box, and select 'body' from the retrieved value of the previous action.
Verify that the body box gets updated as shown below.  

By using the retrieved value, you won't need to enter the same information manually each time.
If you skip this step and enter it manually, you'll end up creating the same response repeatedly.
Make sure to use the retrieved value to avoid this.

📚 Reference: For more detailed steps on how to connect Slack, refer to this guide here.

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Set the user.
Entering a new value like 'user123' will start a chat as a new user, while entering an existing user's ID will allow you to continue the chat with that user's history.

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Once set, run a test and save it.

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Step 5: Configure Slack Action

This is the final step.
Click on the Slack action labeled "Send message to channel".

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Give your action a title (anything you like), and select your account.
Make sure "Send Message to Channel" action is selected.

Click "Next".

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Select the Destination Channel ID (where you want to post the message) from the displayed options.

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Set the Message to be notified on Slack.
Use the retrieved values from the previous actions and customize your message.
By setting it up as below, you can automatically send the response from Gify to Slack.

Once set, run a test. If successful, the message will be sent to Slack.
Then hit "Save".

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Step 6: Activate the Flowbot

Toggle the "Trigger On" button to activate your flow!
Check if the Flowbot you set up is working properly.

That’s it!

The Flowbot is now complete!

You can also go the other way around, send Slack data to Dify.

Generate Responses Using Dify's Chatbot When a Message is Posted on Slack


■Overview

This is a flow where a message posted on Slack is automatically generated and responded to by Dify's chatbot.

■Recommended for

1. Sales Team

・Teams that want to streamline lead nurturing by automatically responding to customer inquiries

2. Customer Support Team

・Teams considering using Dify's chatbot to automatically generate responses to customer inquiries on Slack

・Teams that want to improve customer satisfaction by responding quickly and accurately to customer inquiries

・Teams that want to automate responses to frequently asked questions to reduce the burden on operators

3. Marketing Team

・Teams that want to enhance brand image by automatically responding to customer inquiries

・Teams that want to understand customer needs and interests to leverage in marketing strategies

■Benefits of Using This Template

Slack is an excellent tool for facilitating team communication.
However, having personnel manually check and respond to every message is inefficient and time-consuming.
By integrating Dify's chatbot, these issues can be resolved.

By using this flow, Dify automatically analyzes messages received on Slack and generates appropriate responses, allowing personnel to focus on more important tasks without the need for manual input.

■Notes

・Please integrate both Dify and Slack with Yoom.

💡 Other Automation Examples Using Dify and Slack

You can try out more automations by utilizing Dify and Slack with Yoom. Here are some more examples you can explore for your next automation!

Automations Using Dify

By integrating Dify with other applications, you can automatically generate response content.


■Overview

This flow generates text with Dify based on Google Form information and automatically replies via Gmail.

By using Yoom, you can easily connect apps without the need for programming.

■Recommended for

1. Those who receive responses using Google Forms

・Those who utilize Google Forms to receive inquiries from customers

・Those considering streamlining the handling of inquiries from forms

2. Those who use Dify in their business

・Those who want to use it to create responses to customer inquiries

・Those who regularly use Dify in their business to create text

■Benefits of using this template

For those who use Google Forms to receive inquiries, handling the responses can be time-consuming.
Especially, if there is a delay in sending the initial response email, it may cause anxiety for the customer.

By utilizing this integration, you can create temporary responses to form submissions with Dify and automatically complete the email sending, ensuring smooth business operations.
Quick initial responses can also be expected to improve customer satisfaction.


■Overview

This is a flow where when a ticket is created in Zendesk, the response content is created in Dify and notified to Slack.

With Yoom, you can easily achieve this flow without the need for programming, as it allows integration between apps.

■Recommended for

1. Customer support teams handling customer inquiries in Zendesk

・Team members who handle numerous inquiries on a daily basis

・Managers working on improving customer satisfaction and operational efficiency


2. Those using Dify for business

・Those considering optimizing operations using AI

■Benefits of using this template

When handling customer inquiries manually, it takes time to check inquiries and create responses, and the more inquiries there are, the lower the operational efficiency becomes.

In this flow, a response draft is automatically generated in Dify when a ticket is created in Zendesk and notified to Slack.
Manual work is reduced, allowing for more efficient inquiry handling.
The person in charge can review the content before presenting the response to the customer, allowing for modifications if necessary.

■Notes

・Please integrate Yoom with Zendesk, Dify, and Slack respectively.

・Zendesk is an app available only with the Team Plan and Success Plan. For Free Plan and Mini Plan, the operations and data connections of the set flow bot will result in errors, so please be careful.

・Paid plans such as Team Plan and Success Plan offer a 2-week free trial. During the free trial, you can use apps that are usually restricted.

・For how to integrate Dify with My Apps, please refer to here.

・Triggers can be set to activate at intervals of 5, 10, 15, 30, or 60 minutes.

・Please note that the shortest activation interval varies depending on the plan.


■Overview

This flow automatically generates and posts a response from Dify's chatbot whenever a new message is posted in a Chatwork room.

■Recommended for

1. Sales Teams

・Teams that communicate with customers in Chatwork rooms and aim to create business opportunities by utilizing Dify's chatbot

・Teams that want to streamline lead nurturing by automatically responding to customer inquiries

2. Customer Support Teams

・Teams that handle customer inquiries in Chatwork and are considering using Dify's chatbot for automatic response generation

・Teams that want to quickly and accurately respond to customer inquiries to improve customer satisfaction

・Teams that want to automate responses to frequently asked questions to reduce the burden on operators

3. Marketing Teams

・Teams that disseminate information about products and services in Chatwork and want to enhance communication with customers using Dify's chatbot

・Teams that want to improve brand image by automatically responding to customer inquiries

・Teams that want to understand customer needs and interests to inform marketing strategies

■Benefits of Using This Template

・The chatbot can immediately respond to customer inquiries, allowing for prompt service without keeping customers waiting, thereby improving customer satisfaction.

・Automating responses to frequently asked questions and simple inquiries reduces the burden on staff, allowing them to focus on more important tasks.

・You can freely customize notification content and destinations in Chatwork rooms, allowing for flexible adaptation to your company's operations.

・Real-time information sharing in Chatwork and prompt responses to leads contribute to improved customer satisfaction.

■Notes

・Please integrate both Dify and Chatwork with Yoom.


■Overview
The workflow "Automatically summarize and append with Dify when a row is added in Google Sheets" automates the process from data entry to summary creation, enhancing work efficiency.
It streamlines data management and report creation processes, contributing to the overall productivity of the team.

■Recommended for

  • Those who use Google Sheets regularly and want to streamline data entry tasks
  • Business users who want to utilize Dify for automatic summarization and appending of information
  • Team leaders or project managers who spend time on data management and report creation
  • Owners of small and medium-sized enterprises considering the automation of business workflows
  • Administrative staff who want to quickly share information while maintaining data integrity

■Benefits of using this template

  • Reduction of manual work: Automates from data entry to summary creation, saving work time.
  • Consistent data management: Maintains information consistency and accuracy with automatic appending by Dify.
  • Improved work efficiency: Automation can enhance the productivity of the entire team.

■Overview

This is a flow where, upon receiving an inquiry email in Gmail, the response content is created in Dify and notified in Gmail.

With Yoom, you can easily achieve this flow without the need for programming, as it allows for seamless integration between applications.

■Recommended for

1. Those who use Gmail for business

・Customer support representatives who handle inquiries from leads or customers via email

・Internal help desk staff who handle employee inquiries via email


2. Those who use Dify for business

・Those who want to reduce the time spent on handling inquiries

・Those who want to minimize variations in response quality through the use of AI

■Benefits of using this template

With this flow, you can create response drafts for inquiries received in Gmail using Dify and notify the responsible person in Gmail.

This reduces the time spent checking inquiry emails and creating responses, alleviating the workload of the responsible person and enabling smooth responses to the inquiry sender.

Additionally, since response drafts are generated by AI, the risk of variations in response content due to differences in the knowledge and experience of the responsible person is minimized.

Furthermore, you can review the response content before replying to the inquiry sender, allowing for modifications if necessary.

■Notes

・Please integrate Yoom with both Gmail and Dify.

・You can select the trigger interval from 5 minutes, 10 minutes, 15 minutes, 30 minutes, or 60 minutes.

・Please note that the shortest trigger interval may vary depending on the plan.

Automations Using Slack

By integrating Slack with other applications, you can automate notifications of calendar events and registered leads. By sending the meeting details directly to Slack, your team can quickly and easily access the meeting information, improving workflow and communication :)


■Overview

This workflow allows you to automatically retrieve Google Drive file information every month and post it to Slack. This automation eliminates the need for daily manual data updates, enabling efficient and smooth information sharing. By using Yoom, you can easily connect apps without the need for programming.

■Recommended for

  • Team leaders who want to streamline file management in Google Drive
  • Administrators who want to easily share monthly file status on Slack
  • Office staff who spend a lot of time manually aggregating file information

■Benefits of using this template

  • Time-saving in file management
    ・Automatically collects and posts file information, reducing manual work.
  • Centralized file information management
    ・Share the latest Google Drive file information with the entire team on Slack to prevent information oversight.
  • Prevention of human error
    ・Eliminates human errors from manual input, enabling accurate information provision.

Overview

The workflow "Notify the team on LINE when a message is received on Slack" is a business workflow that automates information sharing between different communication tools.
By integrating these tools, you can efficiently utilize different platforms and achieve smooth communication.

■Recommended for

  • Teams using both Slack and LINE but finding information sharing cumbersome
  • Individuals responsible for automating notifications between different communication tools
  • Project managers who want to quickly convey important messages to their team
  • Operational staff looking to reduce the workload of manual notification tasks

■Benefits of using this template

Even if your team primarily uses Slack, there are many situations where quick notifications via LINE are necessary.
For example, to avoid missing important messages or urgent communications, automatically notifying the entire team on LINE of messages received on Slack prevents information leaks and delays in communication.
Since important notifications can be sent quickly via LINE, the entire team can respond promptly.


◼️Overview

When a new lead is registered in Salesforce, a notification will be sent to a specified Slack channel.

You can automatically expand lead information without accessing the chat tool.

Additionally, you can specify any Slack channel for notifications.

◼️Setup Instructions

① Select Salesforce from the app trigger, perform the following settings, and then test and save.

・Action: Select when a new lead is registered in the lead object.

・Trigger Interval: Set to 5 minutes.

・My Domain URL: Enter the specified My Domain URL.

② Press the + mark, select Slack from the operations to integrate with the app, and after the following settings, test and save.

・Action: Select send a message to the channel.

・Channel ID for posting: Select the specified channel ID from the options.

・Message Content: Enter any string, including the output obtained in ①.

・For details on dynamically embedding output, please refer to here.

◼️Notes

・It is necessary to set up account information for integration in each app's operation.

※ For integration (My App Registration), please refer to here.

・Please replace the Slack channel ID for posting and Salesforce setting information with any desired values.

・Salesforce is an app available only with the Team Plan and Success Plan. If you are on the Free Plan or Mini Plan, the operations and data connect of the flow bot you set will result in an error, so please be careful.

・Paid plans such as Team Plan and Success Plan offer a 2-week free trial. During the free trial, you can use apps that are subject to restrictions.


■Overview

The "Notify Slack when an event is created in Google Calendar" flow is a business workflow that streamlines schedule management and team communication.

■Who should use this template

  • Teams that use Google Calendar and Slack on a daily basis
  • Business professionals who want to automate schedule sharing and notifications
  • Managers and team leaders looking to improve information sharing efficiency
  • Those who spend time on manual notification tasks

■Benefits of using this template

  • Faster schedule sharing: Events in Google Calendar are automatically notified in Slack, allowing you to smoothly keep up with the latest information.
  • Prevention of information sharing omissions: Eliminates the need for manual sharing, preventing information leaks due to human error.
  • Improved communication efficiency: Receiving schedule notifications on Slack makes it easier to coordinate with other tasks.

■Overview

This flow automatically transcribes and summarizes meeting content after a Zoom meeting ends, and notifies the transcription results to Slack.

■Recommended for

1. Teams that frequently use Zoom meetings and share information on Slack

・Those who want to transcribe meeting content and keep a record

・Those who want to reduce the effort of creating minutes and improve work efficiency

・Those who want to share meeting content with team members on Slack

2. Those who want to analyze and utilize meeting content

・Those who want to analyze transcription data to understand the content of discussions and trends

・Those who want to quickly grasp the key points of meetings with the automatic summarization feature and link them to the next actions


■Benefits of using this template

Zoom is a tool that makes online meetings efficient, but creating minutes after a meeting ends can be time-consuming and labor-intensive for the person responsible, potentially leading to delays in information sharing.

By utilizing this flow, the content of a Zoom meeting is transcribed and summarized by AI after the meeting ends, and the minutes are notified to Slack. This reduces the effort for the person responsible for creating the minutes. Additionally, members who missed the meeting can check the shared information on Slack to understand the content of the discussion and smoothly participate in the project.


■Notes

・Please integrate Zoom and Slack with Yoom.

・AI operations are available only with the Team Plan and Success Plan. If you are on the Free Plan or Mini Plan, the operations set in the flow bot will result in an error, so please be careful.

・Paid plans such as the Team Plan and Success Plan offer a 2-week free trial. During the free trial, you can use restricted apps and AI features (operations).

・To obtain Zoom recording information, meeting data must be cloud recorded. Please note that cloud recording is limited to specific Zoom plans. For details, please refer to here.

📖 Summary

Now you know how to integrate Dify with Slack to automatically generate a response with Dify and share it through Slack when an email is received. By integrating these two apps, you can address challenges like reducing the hassle of handling emails and inquiries, ensuring smooth sharing of response content within the team, and avoiding missed confirmations or notifications. With automated response and notification, you can streamline your workflow easily!

Best of all, no technical expertise is needed, and anyone can easily set it up! Ready to simplify your workflows? Sign up for Yoom and try it today!

👉 Create your free Yoom account now

Create these powerful automations yourself!
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About the author
s.ougitani
s.ougitani
After being in charge of sales and CA at a human resources company for about 5 years, I have been involved in jobs such as creating job advertisements and scouting sentences at companies that hire engineers. I'm fascinated by Yoom's revolutionary service of “automating office work.” I would like to write so that I can send out information that can be useful to everyone, even a little bit.
Tags
AI
Automatic
Automation
Dify
Integration
Slack