When you receive an inquiry email in Gmail, create a response using Dify and notify Gmail.

■Overview

This is a flow where, upon receiving an inquiry email in Gmail, the response content is created in Dify and notified in Gmail.

With Yoom, you can easily achieve this flow without the need for programming, as it allows for seamless integration between applications.

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‍■Recommended for

1. Those who use Gmail for business

・Customer support representatives who handle inquiries from leads or customers via email

・Internal help desk staff who handle employee inquiries via email

2. Those who use Dify for business

・Those who want to reduce the time spent on handling inquiries

・Those who want to minimize variations in response quality through the use of AI

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■Benefits of using this template

With this flow, you can create response drafts for inquiries received in Gmail using Dify and notify the responsible person in Gmail.

This reduces the time spent checking inquiry emails and creating responses, alleviating the workload of the responsible person and enabling smooth responses to the inquiry sender.

Additionally, since response drafts are generated by AI, the risk of variations in response content due to differences in the knowledge and experience of the responsible person is minimized.

Furthermore, you can review the response content before replying to the inquiry sender, allowing for modifications if necessary.

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■Notes

・Please integrate Yoom with both Gmail and Dify.

・You can select the trigger interval from 5 minutes, 10 minutes, 15 minutes, 30 minutes, or 60 minutes.

・Please note that the shortest trigger interval may vary depending on the plan.