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Google Business Profile is an excellent tool that allows you to analyze customer behavior and interests through analytics features and reflect them in your strategy.
However, when managing and analyzing reviews using database tools, manual data entry can sometimes feel burdensome.
This article clearly explains the benefits of integrating Google Business Profile with Notion and how to set up automation simply.
The content introduced this time is recommended for the following people!
・Those who are utilizing both Google Business Profile and Notion
・Those who feel burdened by manual input of review data and want to improve work efficiency through automation
・Those who want to manage reviews of multiple stores or services, aggregate them, and smoothly confirm and analyze them
By automatically adding reviews posted on Google Business Profile to Notion, daily review management and analysis become more efficient. It is expected to reduce the work of employees manually checking reviews and compiling them into a list, as well as minimizing information oversight and input errors.
For example, it is useful for the marketing team of a company that operates multiple stores to centrally manage reviews received at each store.
You can grasp the review status of each store at a glance, making it easier to quickly analyze and discover improvement points.
Marketing personnel can save the trouble of logging in to each store to check reviews, which is expected to speed up the planning of measures.
By automatically adding reviews to Notion, feedback from customers can be shared company-wide in real-time, and information transmission is carried out quickly.
This allows necessary information to be smoothly shared among teams, creating an environment where immediate countermeasures can be taken.
For example, if there is a review in an IT company stating "a specific feature of the software is difficult to use," the support team leader can immediately share the information with the product team and start discussing the need for improvement.
By utilizing this flow, each team can easily consider specific policies for improvement while sharing information.
Review data automatically collected in Notion can be utilized as a valuable information source for marketing strategies and service improvements.
Automatically collected reviews can be organized by category or specific keywords can be extracted, allowing for analysis based on customer opinions and needs.
By organizing reviews by category and extracting specific keywords, it becomes easier to analyze highly rated services and improvement points.
For example, if a marketing team in the beauty industry can confirm that a specific treatment has high ratings through Google Business Profile review data, they can use that information to plan related promotions and advertising activities.
In this article, we will proceed with integration using Yoom.
If you have never used it, please take a look at First Time with Yoom.
[What is Yoom]
This time, we will create a flow of [Add to Notion when a review is posted on Google Business Profile].
Since review data is seamlessly added to Notion, you can always check the latest information.
If the following display appears, the template copy was successful.
1. First, click on "When a review is posted" at the top.
2. Set the title as you like.
Enter the account information to connect with Google Business Profile.
Select "When a review is posted or updated" as the trigger.
After entering, click "Next".
3. Set the trigger activation time, account ID, and location ID.
The trigger activation interval can be selected from 5 minutes, 10 minutes, 15 minutes, 30 minutes, or 60 minutes.
Please note that the shortest activation interval varies depending on the plan.
When you click the input fields for account ID and location ID, suggestions will appear. Use them as needed.
After setting, perform a test and save if there are no issues.
1. Return to the flow.
Next, click the "Add a record" icon.
2. Enter the account information to connect with Notion.
Select "Add a record" as the action.
3. Set the database ID.
If an error occurs during setup, please refer to the following link.
Common errors and verification methods related to each ID in Notion
After setting, click "Next".
4. Set the values for the record to be added.
When you click each item, the obtained output will be displayed, so use it as needed.
5. This completes the flow of [Add to Notion when a review is posted on Google Business Profile].
Once the setup is complete, the following screen will be displayed.
Click the "Turn on Trigger" button to activate the flow bot.
With Yoom's template, you can complete the setup without programming.
Try this convenient flow from the link below.
There are many other examples of automation using Google Business Profile on Yoom, so here are a few.
1. This flow adds a review posted on Google Business Profile to Microsoft Excel.
In the flow introduced this time, records were added to Notion.
Using this template, records will be added to Microsoft Excel.
2. This is a flow to notify Slack when a review is posted on Google Business Profile.
By using this template, new reviews on Google Business Profile are automatically notified to Slack, allowing you to quickly check the content of the reviews.
This enables you to swiftly grasp the reviews, saving the effort of manual checking, and is expected to improve customer satisfaction.
3. This is a flow that notifies Google Chat when a review is posted on Google Business Profile.
Google Business Profile is a convenient tool that increases contact points with customers and effectively communicates business information.
However, if you are slow to notice a review post, it may affect your business reputation if you fail to meet customer expectations.
By using this template, an automatic notification is sent to Google Chat when a new review is posted on Google Business Profile.
As a result, the person in charge can quickly understand the content.
By integrating Google Business Profile with Notion, reviews posted on Google Business Profile are now automatically added to Notion.
This streamlines data management on Notion and ensures you have access to the most up-to-date information at all times.
With effortless information updates, you can also expect improved efficiency in analysis tasks. Yoom is a convenient tool that facilitates the introduction of automation without hassle.
Even without specialized knowledge, you can easily operate it by simply following the guide and inputting the necessary information, and it can be integrated with other familiar apps.
Additionally, a wide variety of useful templates are available, allowing you to immediately take advantage of automation. Please give it a try.
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