How to Use Jira Software Webhook to Automatically Send Discord Notifications for New Issues

🚀 Let's Create a Flowbot to Send Automated Notifications from Jira Software to Discord

Let’s walk through how to automatically send notifications in Discord whenever a new issue is registered in Jira Software.

⏱️ Setup time: 5 minutes

🔧 What You’ll Need

• A free Yoom account
• Access to Jira Software & Discord

If you don’t have a Yoom account yet, register now from this registration form!

Step 1: Register Jira Software & Discord in My Apps

Go to My Apps in Yoom and click the “+ Add” button.

Add Jira Software

Search for Jira Software & click on the app.

Set your account name (anything you like) and enter your email address you use for Jira Software.
Go to your Jira Software account to get the “Access Token”.

📚 Reference:
For more detailed steps on how to get the Access Token, refer to this guide here.

Click “Add”.

Add Discord

Search for Discord & click on the app.

Go to the Discord Developer Portal to get your Bot Token.
Enter this token into the “Access Token” field in Yoom.
Once the required fields are entered, click the ”Add” button at the bottom right.

📚 Reference:
For more details, refer to this guide here.

Once all apps are connected, you’ll see them listed under “My Apps”.

Step 2: Copy the Template

Click the “Try it” button to copy the pre-built template into your project. 

Click "Try this template".

Click "OK" and give this Flowbot a name to recognize.

This template will be copied to your “My Project”.

Step 3: Set Up Jira Software Trigger

Click on the trigger step labeled "When an issue is created" on the Jira Software icon.
Give your trigger a title (anything you like).
If there are no issues with the default setting, click “Next”.

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Set your trigger interval (frequency of sync) on how frequently Yoom checks Jira Software for updates.
It can be set to 5 minutes, 10 minutes, 15 minutes, 30 minutes, or 60 minutes.
We recommend setting the trigger to the shortest activation interval available for your plan.

⚠️ Note:
The trigger interval varies depending on your Yoom plan. Be sure to check your current plan’s limit.

Enter the “Subdomain”.
Follow the instructions provided below the input box, and copy & paste the corresponding name from the Jira Software URL.

Select “Project Key” from the displayed options. (Select the one you want to send a notification about to Discord.)

Click “Test” and save if the test is successful.

Step 4: Set Up Discord Action to Send Notifications

Click on the Discord action step labeled "Send Message".
Give your action a name (anything you like).
Select your Discord account, and check the default settings. If there are no issues, click “Next”.

Specify Channel ID (where you want to receive notifications about new Jira Software issues).
Follow the instructions provided below the input box to enter the Channel ID correctly.

Set the content of the message you want to send to Discord by clicking inside the message box.
Click on the data you want to include in the Discord message.
After clicking the data you want to send, it will be added to the message box like below.
The Jira Software test data you sent earlier will be displayed in the retrieved value list.

📚 Reference:
For more details on retrieved values and how to set it up, see the guide here.

If you want to include other information, you can add it.

Customize your message layout.
This will make your Discord notifications easier to read :)

Once your message is ready, click the “test” button.
If successful, your setup is complete.

Step 5: Activate the Flowbot

Toggle the "Trigger On" button to activate your flow!
Check if the Flowbot you set up is working properly.

That’s it! 🎉
Your Jira Software is now automatically sending notifications through Discord :) 

💡 Other Automation Ideas Using Jira Software

Yoom offers a connection with not only Jira Software with Discord but also with many other apps. Here are some ready-made automation flows you can try out.

👏 Benefits of Connecting Jira Software & Discord

1. Stay on Top of Tasks

Get notified on Discord as soon as a new issue is created in Jira Software. This helps your team quickly catch the issue and start working on tasks without missing anything. You and your team no longer need to constantly check Jira because notifications come straight to you via Discord. 

2. Enhance Team Communication

You don’t have to switch between apps to stay updated. Plus, detailed discussions can be done in message threads in Discord, helping your team to collaborate better. 

3. Simplify Notification Workflow

You don’t need to manually type updates into Discord after creating Jira issues. Notifications will happen automatically, making information sharing smooth and reduce admin work. 

📖 Summary

Now you know how to automatically notify Discord when an issue is created in Jira Software - all without writing a single code :) This connection can help your team stay updated quickly, speeding up issue tracking and task management. 

If you want to 

• improve team communication
• catch new issues faster
• streamline project workflows

Then this Yoom’s ready-made template is perfect for you :) Plus, <span class="mark-yellow">Yoom offers many more templates connecting with other apps and tools</span>, opening up more automation possibilities for you. Setup is easy, and no technical skills are required.

Ready to simplify your workflow? Sign up for Yoom and try it today!

👉 Create your free Yoom account now