How to integrate kintone with Google Chat to receive notifications in Google Chat when a comment is posted in kintone

Kintone is a convenient tool that allows you to freely create applications tailored to your business needs without any programming knowledge.
However, manually checking Google Chat every time a comment is added to Kintone can be time-consuming. This kind of operation can lead to oversights and delays in response.
This article clearly introduces the benefits of integrating Kintone with Google Chat and how to start automation immediately.

Benefits of Integrating Kintone with Google Chat

Benefit 1: Speedy Information Sharing

By sending automatic notifications through Google Chat, all team members can instantly access new comments, which is expected to enhance the speed of information sharing.
This allows the person in charge to quickly grasp the latest information and move to appropriate actions.
For example, when progress checks or correction instructions are required, the notified person can promptly start taking action, ensuring smooth task progression.
Especially in cases where urgent response is needed, instant notifications to all involved parties set up a system to promptly tackle necessary measures.
Additionally, when there are sudden change requests from clients, everyone can share the information simultaneously, enabling a clear division of roles and quick response.

Benefit 2: An Environment Where the Entire Team Can Easily Participate in Discussions

By integrating Kintone with Google Chat, comments on Kintone are notified to Google Chat, creating an environment where more members can easily participate.
This is expected to naturally lead to exchanges of opinions on Google Chat, triggered by comments written on Kintone.
Moreover, compared to completing discussions within Kintone, utilizing Google Chat allows various members to participate more flexibly, potentially deepening discussions.
Also, continuous conversations within Google Chat make communication less likely to be fragmented, facilitating smoother information sharing.
Additionally, since past interactions can be easily searched, it becomes easier to proceed while reviewing the background of discussions.

In this article, we will proceed with the integration using Yoom.
If you haven't used it yet, please take a look at Getting Started with Yoom.

[What is Yoom]

How to Create an Integration Flow between Kintone and Google Chat

This time, we will create a flow where [a notification is sent to Google Chat when a comment is posted on Kintone].
By using this flow, every time a comment is posted on Kintone, it will be automatically notified to Google Chat, allowing project members to grasp comments in real-time.

It's easy to set up with just 4 steps.

1. Register kintone and Google Chat as My Apps
2. Set up a trigger to activate when a comment is posted in kintone
3. Configure settings to send messages in Google Chat
4. Test and verify

Step 1: Integrate kintone and Google Chat as My Apps

1. Log in to your Yoom account.

If you don't have an account, please create one first on the Yoom account creation page.

Click "My Apps" and select "New Connection".

2. Click on New Connection.

3. You can search by app name from the red frame. This time, search for kintone and Google Chat respectively and register them.
Once registration is complete, the icons for kintone and Google Chat will appear in My Apps. Please confirm.

For more details on integrating Google Chat and kintone as My Apps, please refer to the following links:
How to Register Google Chat as My App
‍How to Register kintone as My App
‍Note that integration with Google Chat is only possible with Google Workspace. For more details, please refer tohere.

For more detailed information about Yoom, please check the Yoom Help Center.

Select a Template and Prepare Storage Location

Click "Try it" from the link below.

If the following display appears, the template copy was successful.

Step 2: Set up a trigger to activate when a comment is posted in kintone

1. First, click on "When a comment is posted (Webhook activation)" at the top.

2. Set the title as you like.
Enter the account information to connect with kintone.
Select "When a comment is posted (Webhook activation)" as the trigger.
Once the input is complete, click "Next".

3. Copy the Webhook URL and configure it in the management screen.
For kintone's Webhook settings, refer to the following link.
Set up Webhook in kintone
Once the setup is complete, perform a test and save if there are no issues.

Step 3: Set up sending messages in Google Chat

1. Return to the flow.
Next, click on the "Send Message" icon.

2. Enter the account information to connect with Google Chat.
Select "Send Message" as the action to execute.
Once the setup is complete, click "Next".

3. Set the resource name of the space and the message content.
Once the setup is complete, click "Next".

4. This completes the flow of [Notify Google Chat when a comment is posted in kintone].

Step 4: Test and Confirm

Once the setup is complete, the following screen will be displayed.
Click the "Turn on Trigger" button to activate the flow bot.

By simply using Yoom's template, you can easily proceed with the necessary settings.
Try this convenient flow from the link below.

Other Automation Examples Using kintone and Google Chat

There are many other examples of automation using kintone and Google Chat on Yoom, so here are a few introductions.

1. This is a flow that notifies Google Chat when the status of kintone is updated.
This flow is recommended for those who want to know immediately when the status of kintone is updated.
When the status of a record is changed, a notification is sent to Google Chat, allowing team members to quickly understand who has completed which task.

2. This is a flow that notifies Google Chat when a kintone record is edited.
By automatically sending a message to Google Chat when a record is updated, you can save the effort of manual input.
Additionally, since the message directly quotes the record content, the risk of incorrect input is also reduced.

3. This is a flow that notifies Google Chat when a record is added to kintone.
By using this template, a notification is instantly sent to Google Chat whenever a record is registered in kintone.
This allows the entire team to smoothly stay informed.

Summary

By integrating kintone with Google Chat, notifications are automatically sent to Google Chat when comments are posted on kintone.
This eliminates the hassle of switching between multiple tools and makes it less likely to miss notifications, enabling prompt responses.
With Yoom, no special skills or expertise are required to implement automation. You can operate it simply by entering information according to the guide.
By integrating with the apps you normally use, you can expect improved work efficiency.
Utilize Yoom to help improve your daily operations.