How to automatically add Mazrica projects to Jira Software by integrating Mazrica with Jira Software

<span class="mark-yellow">By integrating Mazrica with Jira Software, you can automatically add case actions registered in Mazrica to issues in Jira Software.</span>

For example, the sales team is in a valuable position to receive live feedback from customers.
Therefore, it is important to compile the requests in Mazrica and share them with the development team.
The development team, which reflects the customer needs received by the sales team into services and products, manages tasks in Jira Software.

However, in this case, the sales team adds needs to Mazrica and then communicates them to the development team.
In some cases, information sharing may not proceed smoothly, causing delays. This lacks a sense of speed, doesn't it?

To smoothly proceed with projects, it is necessary to facilitate information sharing between the sales team and the development team. That's why the integration of Mazrica and Jira Software is effective.

Benefits of Integrating Mazrica with Jira Software

1. Smooth Information Sharing

If case actions in Mazrica are automatically added to Jira Software, information sharing between teams will be smooth. It is expected that the time required for communication will be reduced, allowing for a quicker response to customer needs.

When needs are identified, it is important to determine what follow-up actions can be taken and whether a quick response is possible.
Therefore, by integrating Mazrica with Jira Software, if the response speed can be improved, the momentum of the project is less likely to be lost, and the flow to closing is less likely to be hindered.

2. Reduce Errors from Manual Input

After adding case actions to Mazrica, communicating them to the development team, and then adding issues to Jira Software, the series of actions sounds simple and not difficult. However, it requires multiple manual inputs of information.

Also, the member writing it down may not always be the same person.
Therefore, there is a possibility of inconsistency in information and discrepancies in recognition between the sales team and the development team.
If Mazrica and Jira Software are integrated, the content added to Mazrica will be automatically registered in Jira Software, making such situations less likely.
This may minimize human errors.

[About Yoom]

From now on, we will introduce how to create a flowbot in Yoom, which allows app integration without programming, to add case actions registered in Mazrica to Jira Software.
After registering with Yoom, please try creating it!
A two-week trial period is available for you to try it out.

The above flowbot template can be copied from below.

1. Click on "View Details" on the top banner
2. Click on "Try this template" at the bottom of the transitioned screen
3. Register for Yoom
* If you have already completed registration, the login screen will be displayed, so please log in.

How to Create a Flow for Integrating Mazrica and Jira Software

STEP1: My App Integration

Once registration for Yoom is complete, the Flowbot template will be copied to "My Project".
If the display appears as shown in the image, please select "My App" from the menu on the left side of the screen.

Click the new connection button at the top right to integrate Yoom with each app.

Integration of Mazrica and Yoom

1. Search
‍Enter "Mazrica" in the search box and click on the Mazrica icon.

2. Obtain Access Token

When the above screen is displayed, proceed with the integration according to the red frame. First, obtain the access token.
Launch Mazrica in a separate tab and scroll down the menu on the left side of the screen.

Click on Administrator Settings in the red frame, then press API Usage from the tab.

Once the API is obtained, it will appear as shown in the image. Copy the API key.
Then return to the Yoom screen and paste what you copied earlier into the access token box.‍

3. Set Account Name
‍The account name can be anything you like. It is recommended to use something easy to understand, such as the company name or the person in charge.‍

4. Click Add

Once the two required items are set, press the add button at the bottom right.
If the above display appears, it is complete.

Integration of Jira Software and Yoom

1. Search
‍Enter "Jira Software" in the search box and click on the Jira Software icon.

2. Set Account Name and Obtain Access Token

Set the required items.
For more details, please see How to Register My App for Jira Software in the red frame.

4. Click Add

Once the two required items are set, press the add button at the bottom right.
If the above display appears, it is complete.

Next, copy the template to My Project and create a Flowbot.
If it has not been copied yet, please copy the Flowbot template from below.

1. Hover over the banner and click "View Details"
2. Click "Try This Template" on the redirected page
3. Register for Yoom
※ If you are already registered, the login screen will be displayed, so please log in.

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STEP2: Mazrica Trigger Settings

1. Open My Project

Open "My Project" from the menu on the left side of the screen.

2. Open the copied template
‍Click on "【Copy】Add to Jira Software when a project action is registered in Mazrica".‍

3. Select App Trigger
‍Click on the Mazrica icon "When a project action is newly registered".
The title and other settings are complete, so press Next.‍

4. Decide the trigger activation interval

You can select the trigger activation interval from 5 minutes, 10 minutes, 15 minutes, 30 minutes, or 60 minutes.
Please note that the shortest activation interval varies depending on the plan.‍

5. Set the project type and action purpose

Set the project type and action purpose.
Hover over the box and click.

As shown in the image, a list will be displayed, so select the project type and action you want to link with Jira Software.‍

6. Execute the test
‍Click the test button. If the test is successful, press Save.

STEP3: Jira Software Settings

1. Click the Jira Software icon
‍Click on the Jira Software icon "Add Issue".
The title and other settings are complete, so press Next.

2. Set the subdomain and project key

Copy from the Jira Software URL as indicated in the red frame.

3. Decide the issue title

Set the issue title as desired.

4. Enter the issue type ID

Copy and paste according to the instructions in the red frame.

5. Set the details
‍Hover over the box and click, then select the Mazrica icon.

The project action data will be displayed in a list.

Click on the content you want to add to the Jira Software issue and insert it.‍

6. Arrange the layout

At the stage of selecting data, it will look like the above.

Arrange the layout using symbols as shown in the image.‍

7. Execute the test
‍Click the test button. If the test is successful, press Save.‍

8. Turn on the trigger

When the creation of the flow bot is complete, the above display will appear.
The trigger is initially set to OFF, so turn it ON.

This completes the creation of the flow bot using Mazrica and Jira Software.

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Flow bot template used this time
Add to Jira Software when a project action is registered in Mazrica

Other Automation Examples Using Mazrica and Jira Software

There are many other examples of automation using Mazrica and Jira Software in Yoom, so here are a few introductions.

1. Add a Case Action Registered in Mazrica to GitHub
‍By integrating with GitHub, you can smoothly manage versions that align with customer needs.

2. When a project is created in Mazrica, add a task to Backlog
‍For requests related to software bugs, integration with Backlog is recommended.

3. When an issue is created in Jira Software, add the issue to the Backlog
‍This integration is effective when the main development is done in Jira Software and bug handling is done in Backlog.

Summary

In the IT society, software development that aligns with the needs of companies is extremely important. Quickly responding to prospective customers' requests and promptly upgrading based on customer feedback are essential tasks that cannot be overlooked.
To achieve this, integrating the sales support tool Mazrica with Jira Software, which is indispensable for software development, to automatically add projects and issues can be beneficial.
For companies providing IT solutions, such integration will be very reassuring.