How to create an issue in Jira Software using responses from Google Forms

The template will be copied, so click the "OK" button.

‍

‍

Move to the "My Projects" screen of your Yoom account and check the template content.

‍

There are two setup flows.

・Google Form Trigger Setup

(1) First, set up the Google Form app trigger.

‍

‍

From "My Projects" on the left side of your Yoom account screen, click "【Copy】Create an issue in Jira Software using the content answered in Google Form".

‍

After clicking, the template content will be displayed as shown in the following screen.

‍

(2) First, click on the trigger "When a response is submitted to the form".

‍

(3) Enter the account information to be linked and click [Next].
On the next screen, enter information such as "Trigger Interval" and "Form ID".

Select any of the following for "Trigger Interval": 5 minutes, 10 minutes, 15 minutes, 30 minutes, or 60 minutes.
* The trigger interval varies depending on the plan, but a shorter setting is generally recommended.

‍

(4) After entering the information, click [Test], and if there are no issues, click [Save].

Output information can be referenced and utilized in subsequent steps as noted in the annotation "This value can be used in other operations."
If you want to increase the outputs you can obtain, it is recommended to use 'JSONPath' to obtain other values (such as slugs or titles).
For details on how to write JSONPath, please check here.

By utilizing the Google Form app trigger, you can start a flowbot based on the response content of the Google Form.
For more details, please check the help page and make the necessary settings in advance.

‍

・Jira Software Setup

(1) Finally, click on the second action "Add Issue".

‍

(2) Add the account information for the Jira Software you want to link and click [Next].

‍

(3) In the next screen, enter information such as "Subdomain" and "Project Key" according to the annotations.
You can obtain information from the entered content and reference it from 'Candidates', so make use of this as well.

‍

As shown in the following screen, you can also utilize the output obtained in the previous step by clicking the input bar.

‍

(4) After entering the information, click [Test], and if there are no issues, click [Save].
This completes the setup.

・Turn on the Trigger

By clicking the red-framed part "Turn on Trigger" in the following screen, the flowbot will start automatically.

‍

Here is the template used this time

Other Automation Examples Using Google Forms and Jira Software

In addition to the integrations introduced today, various automations can be achieved by utilizing the APIs of Google Forms and Jira Software.

If you find something interesting, please give it a try!

Automation Examples Using Google Forms

Create a Web Meeting When a Response is Submitted via Google Forms

When a response is submitted via Google Forms, a meeting is automatically created in Google Meet or Zoom. (For Google Meet, a meeting URL is automatically created when an event is added to Google Calendar.)

Upload files submitted through Google Forms to cloud storage

Automatically upload files submitted through Google Forms to Google Drive, Box, etc.

Register lead information in the customer management app when a response is submitted via Google Forms

Automatically register lead information in platforms like Salesforce or HubSpot when a response is submitted via Google Forms.

Automation Example Using Jira Software

Add Data to Database When an Issue is Created in Jira Software

When an issue is created in Jira Software, data is automatically added to Google Sheets, Notion, or similar platforms.

Add tasks to your task management app when an issue is created in Jira Software

Automatically add issues created in Jira Software to apps like Asana or Trello.

Notify Chat Tools When an Issue is Created in Jira Software

Automatically notify Slack, Discord, etc., when an issue is created in Jira Software.

Benefits and Examples of Integrating Google Forms with Jira Software

1. Reduction in Work Time

By automatically reflecting data received from Google Forms into Jira Software, you can reduce the time spent on creating issues.
Imagine a scenario where multiple feedbacks and requests frequently occur.
The task of manually reflecting the responses from Google Forms into Jira Software can be time-consuming and burdensome for the person in charge.
With the automation of issue creation, the time saved can be focused on more important tasks.

2. Prevention of Human Errors

With this automation, the input from Google Forms is accurately reflected in Jira Software, preventing human errors from manual entry.
For example, customer inquiries or bug reports may be submitted via Google Forms.
In such cases, you can accurately register the content in Jira Software, preventing transcription errors and omissions.
As a result, you can verify the situation and take follow-up actions based on accurate data.

3. Achieving Smooth Task Execution

Automatically reflecting the responses collected from Google Forms into Jira Software leads to quickly grasping the progress of projects and tasks.
For instance, if customer requests or feedback are automatically registered as issues in Jira Software.
This allows you to easily check what stage the work is at.
If information is quickly grasped, work can be carried out efficiently, potentially leading to improved quality of operations.

Conclusion

Integrating Google Forms with Jira Software leads to increased operational efficiency.
It eliminates the hassle of manual data entry, prevents human errors, and allows for smooth tracking of project progress.
This enables the team to focus on more important tasks, potentially improving the overall quality of work.

With Yoom, you can implement automation without code, so be sure to give it a try!