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GoogleフォームとJira Softwareの連携イメージ
How to create an issue in Jira Software using responses from Google Forms
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Try this template
GoogleフォームとJira Softwareの連携イメージ
Flowbot Usecases

2025-05-21

How to create an issue in Jira Software using responses from Google Forms

k.ueno
k.ueno

Google Forms is a useful tool for gathering user requests and feedback, isn't it?
However, manually transferring responses to other tools can be a hassle.
By integrating Google Forms with development tools like Jira Software, you can aim for even greater work efficiency.

Additionally, automatic data reflection should lead to improved accuracy in your work.

In this article, we will explain in detail how to automatically register data collected from Google Forms as issues in Jira Software. It's easy to set up without any coding, so please give it a try!

  • Those who regularly use Google Forms and Jira Software.
  • Those who register Google Forms responses in Jira Software.
  • Those who want to integrate Google Forms with Jira Software to prevent task registration omissions.

For those who want to try it immediately

In this article, we introduce the integration method using the no-code tool "Yoom".

No complicated settings or operations are required, making it easy for non-engineers to achieve.

You can also start right away using the template below, so please give it a try!


■Overview

This is a flow to create issues in Jira Software using responses from Google Forms.
With Yoom, you can easily integrate apps without programming.

■Recommended for

1. Those who use Google Forms to collect surveys and feedback

・Those who want to quickly reflect form responses as tasks and streamline project management

2. Those who use Jira Software as a project management tool

・Those who manage team tasks and issues using Jira Software and want to import data obtained from Google Forms

■Benefits of using this template

By integrating Google Forms with Jira Software, you can directly register information collected from forms into Jira Software.
This eliminates the need for manual data transfer and enables prompt responses.

Furthermore, utilizing this flow can improve work efficiency and accuracy.
Automation reduces the risk of human error and enhances the quality of project management. By quickly adding tasks, information sharing among members becomes smoother, and the overall team work efficiency will improve.

■Notes

・Please integrate both Google Forms and Jira Software with Yoom.

・You can select the trigger interval from 5, 10, 15, 30, or 60 minutes.

・Please note that the shortest trigger interval varies depending on the plan.

・Refer to the following for how to obtain response content when using Google Forms as a trigger.

https://intercom.help/yoom/ja/articles/6807133

[About Yoom]

How to Integrate Google Forms with Jira Software

The process to complete the flow will proceed as follows.

  • Integrate Google Forms and Jira Software with My Apps
  • Copy the template
  • Set triggers for Google Forms and configure Jira Software
  • Turn on the trigger and confirm the actual activation

Let's proceed with the new connection of the apps to be integrated.

・Integrate Google Forms and Jira Software with My Apps

(1) First, connect Google Forms to My Apps.
After logging into your Yoom account, click "My Apps" on the left panel and search for Google Forms from "New Connection".

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Search for the Google Forms app icon and click on it.

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(2) Click "Sign in with Google" to proceed to the account selection screen, and choose the account you want to integrate from the right management account.
After selection, proceed to the sign-in screen and complete the authentication.
The first Google Forms connection is now complete.

(3) Next, let's connect Jira Software.
Search for the Jira Software app in the same way as the new connection for Google Forms.

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(4) After entering "Account Name", "Email Address", and "API Token", click "Add".
For more information on how to register Jira Software with My Apps, please check this page.

After clicking, you will be taken to the My Apps screen of your Yoom account with the two apps added.
Now, the two apps are connected to your Yoom account.

・Copy the Template

After confirming that the new connection of the target app to your Yoom account is complete, click the "Try it" icon for the template below.


■Overview

This is a flow to create issues in Jira Software using responses from Google Forms.
With Yoom, you can easily integrate apps without programming.

■Recommended for

1. Those who use Google Forms to collect surveys and feedback

・Those who want to quickly reflect form responses as tasks and streamline project management

2. Those who use Jira Software as a project management tool

・Those who manage team tasks and issues using Jira Software and want to import data obtained from Google Forms

■Benefits of using this template

By integrating Google Forms with Jira Software, you can directly register information collected from forms into Jira Software.
This eliminates the need for manual data transfer and enables prompt responses.

Furthermore, utilizing this flow can improve work efficiency and accuracy.
Automation reduces the risk of human error and enhances the quality of project management. By quickly adding tasks, information sharing among members becomes smoother, and the overall team work efficiency will improve.

■Notes

・Please integrate both Google Forms and Jira Software with Yoom.

・You can select the trigger interval from 5, 10, 15, 30, or 60 minutes.

・Please note that the shortest trigger interval varies depending on the plan.

・Refer to the following for how to obtain response content when using Google Forms as a trigger.

https://intercom.help/yoom/ja/articles/6807133

The template will be copied, so click the "OK" button.

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Move to the "My Projects" screen of your Yoom account and check the template content.

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There are two setup flows.

・Google Form Trigger Setup

(1) First, set up the Google Form app trigger.

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From "My Projects" on the left side of your Yoom account screen, click "【Copy】Create an issue in Jira Software using the content answered in Google Form".

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After clicking, the template content will be displayed as shown in the following screen.

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(2) First, click on the trigger "When a response is submitted to the form".

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(3) Enter the account information to be linked and click [Next].
On the next screen, enter information such as "Trigger Interval" and "Form ID".

Select any of the following for "Trigger Interval": 5 minutes, 10 minutes, 15 minutes, 30 minutes, or 60 minutes.
* The trigger interval varies depending on the plan, but a shorter setting is generally recommended.

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(4) After entering the information, click [Test], and if there are no issues, click [Save].

Output information can be referenced and utilized in subsequent steps as noted in the annotation "This value can be used in other operations."
If you want to increase the outputs you can obtain, it is recommended to use 'JSONPath' to obtain other values (such as slugs or titles).
For details on how to write JSONPath, please check here.

By utilizing the Google Form app trigger, you can start a flowbot based on the response content of the Google Form.
For more details, please check the help page and make the necessary settings in advance.

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・Jira Software Setup

(1) Finally, click on the second action "Add Issue".

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(2) Add the account information for the Jira Software you want to link and click [Next].

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(3) In the next screen, enter information such as "Subdomain" and "Project Key" according to the annotations.
You can obtain information from the entered content and reference it from 'Candidates', so make use of this as well.

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As shown in the following screen, you can also utilize the output obtained in the previous step by clicking the input bar.

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(4) After entering the information, click [Test], and if there are no issues, click [Save].
This completes the setup.

・Turn on the Trigger

By clicking the red-framed part "Turn on Trigger" in the following screen, the flowbot will start automatically.

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Here is the template used this time


■Overview

This is a flow to create issues in Jira Software using responses from Google Forms.
With Yoom, you can easily integrate apps without programming.

■Recommended for

1. Those who use Google Forms to collect surveys and feedback

・Those who want to quickly reflect form responses as tasks and streamline project management

2. Those who use Jira Software as a project management tool

・Those who manage team tasks and issues using Jira Software and want to import data obtained from Google Forms

■Benefits of using this template

By integrating Google Forms with Jira Software, you can directly register information collected from forms into Jira Software.
This eliminates the need for manual data transfer and enables prompt responses.

Furthermore, utilizing this flow can improve work efficiency and accuracy.
Automation reduces the risk of human error and enhances the quality of project management. By quickly adding tasks, information sharing among members becomes smoother, and the overall team work efficiency will improve.

■Notes

・Please integrate both Google Forms and Jira Software with Yoom.

・You can select the trigger interval from 5, 10, 15, 30, or 60 minutes.

・Please note that the shortest trigger interval varies depending on the plan.

・Refer to the following for how to obtain response content when using Google Forms as a trigger.

https://intercom.help/yoom/ja/articles/6807133

Other Automation Examples Using Google Forms and Jira Software

In addition to the integrations introduced today, various automations can be achieved by utilizing the APIs of Google Forms and Jira Software.

If you find something interesting, please give it a try!

Automation Examples Using Google Forms

Create a Web Meeting When a Response is Submitted via Google Forms

When a response is submitted via Google Forms, a meeting is automatically created in Google Meet or Zoom. (For Google Meet, a meeting URL is automatically created when an event is added to Google Calendar.)


■Overview

This is a flow where a reservation is created in Google Calendar when new interview reservation information is submitted to Google Forms.

Without having to manually check the response information in Google Forms, interview reservations are automatically added to Google Calendar, eliminating any omissions or errors in scheduling.

■Notes

・Integration with both Google Forms and Google Calendar with Yoom is required.

・Feel free to change the settings of the integrated Google Calendar and the content of Google Forms as you use them.

・For information on how to retrieve response content when using Google Forms as a trigger, please refer to the following.

https://intercom.help/yoom/ja/articles/6807133


■Overview

This is a flow to create a Zoom meeting when information is submitted via Google Forms.

■Recommended for

1. Those who use Google Forms for business

・Those who use Google Forms as a tool for information gathering

2. Those who host meetings on Zoom

・Those who want to streamline manual operations on Zoom

■Benefits of using this template

When creating a Zoom meeting, if you need to manually register and input information collected via Google Forms, it may feel time-consuming and cumbersome.

By utilizing [Create a Zoom meeting when information is submitted via Google Forms], you can automatically create Zoom meetings and streamline manual input tasks.
Additionally, it helps prevent human errors such as input mistakes, thereby reducing management workload.

■Notes

・Please integrate both Google Forms and Zoom with Yoom.

・Refer to the following for how to obtain response content when using Google Forms as a trigger.

https://intercom.help/yoom/ja/articles/6807133

・Triggers can be set to activate at intervals of 5, 10, 15, 30, or 60 minutes.

・Please note that the shortest activation interval varies depending on the plan.

Upload files submitted through Google Forms to cloud storage

Automatically upload files submitted through Google Forms to Google Drive, Box, etc.


■Overview

This is a flow for uploading files submitted via Google Forms to Dropbox.

By using Yoom, you can easily connect apps without the need for programming.

■Recommended for

1. Those who are using Google Forms for their work

・Those who collect files using Google Forms but find manual downloading and organizing cumbersome

・Those who want to smoothly save collected files to cloud storage and reduce management effort

2. Those who manage files using Dropbox

・Those who manage files using Dropbox but find it troublesome to manually upload external files

・Those who want to automatically save files collected online to Dropbox to improve work efficiency

■Benefits of using this template

By uploading files submitted via Google Forms to Dropbox, manual file transfer becomes unnecessary.
This enables process automation, saving time and effort.
Files are automatically saved to the specified folder in Dropbox, eliminating the need to search for them.

Additionally, it becomes easier to share files with multiple stakeholders, improving work efficiency.
By utilizing this flow, you can prevent omissions in work and achieve centralized data management. Overall, work efficiency and management accuracy will improve.

■Notes

・Please integrate Google Forms, Google Drive, and Dropbox with Yoom.

・You can select the trigger interval from 5, 10, 15, 30, or 60 minutes.

・Please note that the shortest trigger interval varies depending on the plan.

・For instructions on how to obtain response content when using Google Forms as a trigger, please refer to here.


■Overview

This is a flow to upload files submitted via Google Forms to Box.

By using Yoom, you can easily connect apps without the need for programming.

■Recommended for

1. Those who are collecting data using Google Forms

・Those who are using Google Forms to collect surveys or feedback but are struggling with managing the collected files

・Those who want to smoothly manage files centrally by incorporating automation

2. Companies using Box as cloud storage

・Those who use Box regularly and want to safely store and share various data

・Those who want to automate the file upload process to prevent manual upload errors

■Benefits of using this template

By uploading files submitted via Google Forms to Box, you can improve work efficiency.
For example, it eliminates the need for manual file transfers, saving time.

Additionally, since files are uploaded automatically, there are no transfer errors or oversights, providing peace of mind.
Furthermore, by utilizing Box's advanced security features, the safety of important files is ensured.
This reduces the hassle of file management, allowing you to focus on other important tasks.

As a result, overall work efficiency will improve, and business productivity will increase.

■Notes

・Please connect Google Forms, Google Drive, and Box with Yoom.

・You can select the trigger interval from 5 minutes, 10 minutes, 15 minutes, 30 minutes, or 60 minutes.

・Please note that the shortest trigger interval varies depending on the plan.

・For information on how to obtain response content when using Google Forms as a trigger, please refer to here.


■Overview

This is a flow to move file data answered in Google Forms to a specified folder in Google Drive.

■Recommended for

1. Those who analyze and utilize response content using Google Forms

・Companies using Google Forms for business

・Companies collecting and utilizing response content from Google Forms

2. Those using Google Drive as online storage

・Companies managing files and folders with Google Drive

・Those managing file data answered in Google Forms with Google Drive

3. Those who want to automate the manual movement of files and folders to Google Drive

・Owners of small and medium-sized enterprises aiming for business automation

・Those considering efficiency by linking Google Forms and Google Drive

■Reasons to use this template

Normally, file data answered in Google Forms is stored in My Drive in Google Drive.
If there is a need to move it to another folder after being stored in My Drive, this task can be cumbersome.

With this template, by setting the storage destination in Google Drive in advance, you can store file data answered in Google Forms in a specified folder.
This can eliminate the cumbersome task of moving folders, reducing the likelihood of storage errors or missed moves.
You can set Google Drive folders for each Google Form ID, allowing for flexible customization according to the form.

■Notes

・Please link both Google Forms and Google Drive with Yoom.

・For information on how to obtain response content when using Google Forms as a trigger, please refer to the following.

https://intercom.help/yoom/ja/articles/6807133

Register lead information in the customer management app when a response is submitted via Google Forms

Automatically register lead information in platforms like Salesforce or HubSpot when a response is submitted via Google Forms.


■Overview

This flow adds a contact to Mailchimp when information is submitted via Google Forms.

■Recommended for

1. Marketing Teams

・Teams that want to collect information using Google Forms and automatically add it to their Mailchimp contact list

・Teams that want to conduct email campaigns based on the latest information collected through forms

2. Event Organizers

・Those who want to collect event participant information via Google Forms and manage the participant list in Mailchimp

・Those who want to efficiently send event announcements and follow-up emails through Mailchimp

3. Customer Support Teams

・Those who want to collect customer feedback and inquiry information via Google Forms and keep customer information up-to-date in Mailchimp

■Benefits of Using This Template

・Effectively utilize the information collected via Google Forms to streamline marketing activities in Mailchimp.

・Real-time information updates and centralized data management are expected to improve customer engagement and operational efficiency.

■Notes

・Please integrate Google Forms and Mailchimp with Yoom.

・Refer to the following for how to retrieve response content when using Google Forms as a trigger. https://intercom.help/yoom/ja/articles/6807133


■Overview

This is a flow to create a contact in HubSpot based on information from Google Forms.

■Recommended for

1. Marketing professionals using HubSpot

・Those who want to collect lead information via Google Forms and automatically register it as a contact in HubSpot

・Those who want to reduce the hassle of manual data entry and streamline lead management

・Those who want to centrally manage information such as webinar participants and material requesters in HubSpot

2. Sales professionals using HubSpot

・Those who want to automatically import prospect information obtained from Google Forms into HubSpot and utilize it in sales activities

・Those who want to centrally manage customer information in HubSpot and share it with the team

■Benefits of using this template

・By automatically registering the responses from Google Forms as contacts in HubSpot, you can eliminate the hassle of manual entry and greatly improve work efficiency.

・By automatically importing lead information obtained from Google Forms into HubSpot, you can centralize lead management and enable efficient follow-up.

■Notes

・Please integrate both HubSpot and Google Forms with Yoom.

・For information on how to obtain response content when using Google Forms as a trigger, please refer to the following: https://intercom.help/yoom/ja/articles/6807133


■Overview

This is a flow bot that automatically links response information submitted via Google Forms to the lead object in Salesforce.

It can be used when you want to register user information submitted from an inquiry form as a lead.

Additionally, you can change the object where the data is stored to any object, such as the opportunity object or account object, for use.

■Notes

Please feel free to change the settings of Google Forms and Salesforce as needed.

・Integration settings with Yoom are required for both Salesforce and Google Forms.

・Available with Yoom's Team Plan or higher.

・Paid plans such as the Team Plan or Success Plan offer a two-week free trial. During the free trial, you can use apps that are subject to restrictions.

Automation Example Using Jira Software

Add Data to Database When an Issue is Created in Jira Software

When an issue is created in Jira Software, data is automatically added to Google Sheets, Notion, or similar platforms.


■Overview

This is a flow that adds issues created in Jira Software to Microsoft Excel.

■Recommended for

1. Those managing tasks with Jira Software

・Development teams utilizing Jira Software for project tasks

・Project managers overseeing project progress with Jira Software

2. Those using different tools across teams

・Those advancing tasks using both Jira Software and Microsoft Excel

・Those who want to automatically link issues created in Jira Software to Microsoft Excel

■Benefits of using this template

Jira Software is a useful tool for managing project progress and is beneficial for project operations.
However, if you regularly analyze issues created in Jira Software by adding them to Microsoft Excel, you might find the manual addition process cumbersome.

This template allows issues created in Jira Software to be automatically added to Microsoft Excel, reducing the need for manual work.
It also eliminates the need to check issue information from Jira Software each time, thereby improving the efficiency of analysis tasks.

Additionally, since the status of issues can be viewed in a list from Microsoft Excel, it facilitates smooth information sharing within the project.

■Notes

・Please link each of Jira Software and Trello with Yoom.

・Microsoft365 (formerly Office365) has both a home plan and a general business plan (Microsoft365 Business). If you are not subscribed to the general business plan, authentication may fail.


■Overview

When an issue is created in a specific project in Jira Software, the data is added to a Notion database.

Jira Software allows settings not only for issue creation but also for when an issue is created or updated, enabling triggers to be activated upon issue updates.

Additionally, Notion can be configured to add values to pages within records, not just register records, so details of issues obtained from Jira Software can be entered within the page.

■Notes

・Please integrate both Jira Software and Notion with Yoom.


■Overview

This is a flow that adds a record to a Google Sheets database when an issue is created in a specific project in Jira Software.

Jira Software allows settings not only for issue creation but also for when an issue is created or updated, enabling the trigger to be activated upon issue updates as well.

Without having to manually check the issue details created in Jira Software, record information is automatically added or updated in Google Sheets, eliminating any gaps or omissions in information management.

■Notes

・Please integrate Jira Software and Google Sheets with Yoom respectively.

Add tasks to your task management app when an issue is created in Jira Software

Automatically add issues created in Jira Software to apps like Asana or Trello.


■Overview

This is a flow that adds a task to Trello when it is created in Jira Software.

■Recommended for

1. Those who use Jira Software in their work

・Project managers using Jira Software for project management

・Development teams managing tasks with Jira Software

2. Those who manage tasks with Trello

・Those who want to add tasks created in Jira Software to Trello

・Those who want to automate task additions to Trello

■Benefits of using this template

Jira Software is a tool suitable for project management, but if you also manage tasks in Trello, you might find information coordination cumbersome.
Additionally, if there are delays or omissions in adding tasks to Trello, it could affect the project schedule.

This template allows tasks added in Jira Software to be automatically added to Trello, enabling speedy information coordination with Trello.
Since task additions to Trello are automated, you can proceed with your work with the most up-to-date information.

By integrating with a chat tool after the flow, you can quickly grasp tasks added to Trello, making information sharing within the team easier.

■Notes

・Please integrate both Jira Software and Trello with Yoom.


■Overview

This is a flow bot that automatically adds a task to Asana when an issue is created in Jira.

Please use it when synchronizing information between Asana and Jira.

■Notes

・Please integrate Yoom with both Asana and Jira.

・Information will be synchronized to Asana 5 to 15 minutes after a task is added in Jira.

Notify Chat Tools When an Issue is Created in Jira Software

Automatically notify Slack, Discord, etc., when an issue is created in Jira Software.


■Overview

When an issue is registered in Jira Software, the issue details will be notified to a specified channel in Microsoft Teams.

■Notes

・Integration with each app and Yoom is required.

・Microsoft365 (formerly Office365) has plans for home use and general corporate use (Microsoft365 Business). If you are not subscribed to the general corporate plan, authentication may fail.


■Overview

This is a flow that notifies Discord when an issue is created in Jira Software.

■Recommended for

1. Those who use Jira Software to advance their work

・Those who use Jira Software for project management

・Those who utilize Jira Software for bug tracking

2. Those who use Discord for communication

・Those who conduct business interactions on Discord

・Those who want to automate issue creation notifications from Discord

■Benefits of using this template

Jira Software allows you to register bugs as issues in software development, streamlining management and tracking.
However, if you are manually sharing issues from chat tools, timely information sharing can be difficult, and there is a risk of time lags.

This flow is suitable for those who want to share issues in Jira Software in a timely manner.
Since this flow can notify from Discord when an issue is created in Jira Software, it enables speedy information sharing with members.

Even when work is hectic, you can seamlessly share information, allowing you to focus on progressing tasks.

■Notes

・Please integrate Yoom with both Jira Software and LINE WORKS.

・Refer to this guide on how to obtain a Webhook URL in Discord.

・Triggers can be set to activate at intervals of 5, 10, 15, 30, or 60 minutes.

・Please note that the shortest activation interval varies depending on the plan.


■Overview

This is a flow bot that automatically notifies Slack of the content of issues when they are created in Jira.

Please use it when you want to keep track of task information added to Jira on Slack.

■Notes

・Please integrate both Slack and Jira with Yoom.

・Notifications will be sent to Slack 5 to 15 minutes after a task is added in Jira.

Benefits and Examples of Integrating Google Forms with Jira Software

1. Reduction in Work Time

By automatically reflecting data received from Google Forms into Jira Software, you can reduce the time spent on creating issues.
Imagine a scenario where multiple feedbacks and requests frequently occur.
The task of manually reflecting the responses from Google Forms into Jira Software can be time-consuming and burdensome for the person in charge.
With the automation of issue creation, the time saved can be focused on more important tasks.

2. Prevention of Human Errors

With this automation, the input from Google Forms is accurately reflected in Jira Software, preventing human errors from manual entry.
For example, customer inquiries or bug reports may be submitted via Google Forms.
In such cases, you can accurately register the content in Jira Software, preventing transcription errors and omissions.
As a result, you can verify the situation and take follow-up actions based on accurate data.

3. Achieving Smooth Task Execution

Automatically reflecting the responses collected from Google Forms into Jira Software leads to quickly grasping the progress of projects and tasks.
For instance, if customer requests or feedback are automatically registered as issues in Jira Software.
This allows you to easily check what stage the work is at.
If information is quickly grasped, work can be carried out efficiently, potentially leading to improved quality of operations.

Conclusion

Integrating Google Forms with Jira Software leads to increased operational efficiency.
It eliminates the hassle of manual data entry, prevents human errors, and allows for smooth tracking of project progress.
This enables the team to focus on more important tasks, potentially improving the overall quality of work.

With Yoom, you can implement automation without code, so be sure to give it a try!

Create these powerful automations yourself!
Try now
About the author
k.ueno
k.ueno
As a customer support representative, I have been dedicated to resolving users' questions and concerns. I was impressed to learn that by utilizing yoom, the increasingly complex daily tasks can be handled more efficiently. For those aiming to improve operational efficiency, we will continue to deliver clear and understandable content to ensure smooth service utilization.
Tags
Automatic
Automation
Google Forms
Integration
Jira Software