How to integrate Backlog with Chatwork to automatically notify in Chatwork when a comment is added to an issue in Backlog

Connect Backlog and Chatwork with Yoom

By registering Backlog and Chatwork as My Apps in Yoom, automation becomes easier.

First, register Backlog as a My App.
Once you have logged into Yoom, click on "My Apps" → "New Connection" on the left side of the screen.
Search for Backlog from the list of apps or use "Search by App Name".

When the following screen appears, click the green "Allow" button.
If you are having trouble connecting, please check here.

Next, register Chatwork as a My App, and select Chatwork in the same way as before.
When the following screen appears, log in.

If Backlog and Chatwork are displayed in your My Apps section, the setup is complete.

Notify Chatwork when a comment is added to an issue in Backlog

The flow for this process is as follows:

1. Set up a flow bot that triggers when a comment is added to an issue in Backlog
2. Set up an action to notify Chatwork

First, click "Try it" on the banner below.

If you want to change the "Title" and "Description," you can do so from the screen below.
Start with the Backlog settings and select "When a comment is added to an issue (Webhook)."

The screen below will be displayed, so check if there are any discrepancies in the settings.

• "App and Trigger Title" → Editable
• Account information linked with Backlog → Confirm if the account is correct
• "Trigger Action" → When a comment is added to an issue (Webhook)
  

Select the red frame and copy the Webhook URL.

Move to the Webhook screen and log in.
Select in the order of "Project Settings" → "Integration" → "Webhook" → "Settings."
Set the "Webhook Name" as desired and paste the URL you copied earlier into the "Webhook URL" field.
For "Events to Notify," please check before "Comment on Issue."

Scroll down, set "Run Test" → "Comment on Issue," click "Run," and then "Save."
Return to the Yoom screen, select "Test" → "Test Successful" → "Save."

Next, set up Chatwork by selecting "Notify Chatwork."
Check if there are any discrepancies in the following settings.

• "Title" → Editable
• Account information linked with Chatwork → Confirm if the account is correct
• "Action" → Send a message
  

When the screen below is displayed, select the "Room ID" from the candidates.
*The numerical part after "#!rid" in the URL is the Room ID.
The message can be changed, so enter it as you like.

Here is an example of a message.
To notify Chatwork of Backlog comments, Backlog output is required, so be sure to select it.
{{Comment}} ← This display is the output.

Let's do "Test" → "Test Successful" → "Save."

If you turn the app trigger "ON," all item settings are complete.

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Advanced: Workflow between Backlog and Chatwork

This time, we set up a workflow where "a comment is added to an issue in Backlog" → "notification is sent to Chatwork".
There are other templates using Backlog and Chatwork, so let me introduce them.

First is "How to create a task in Backlog and send an email in Outlook when new data is updated in Notion".

You can create it using the following flow.

1. When the database is created or updated
2. Add tasks
3. Send to Outlook

Since this involves using three different apps, you would normally have to enter data multiple times.
However, by automating this process, you can complete app operations and data entry in one go.
It even sends emails for you, so there's no waste at all!

The next template is "How to notify Chatwork of Google Calendar events at a specified time every day".

You can create it with the following flow.

1. Start at 8 AM every day
2. Retrieve a list of today's schedule
3. Notify Chatwork

It's recommended for those who have a set daily routine, as it notifies Chatwork of your schedule at a fixed time every day.
By getting the latest schedule, it becomes easier to adjust your plans.

Summary

In this article, we introduced the setup of a template that notifies Chatwork when a comment is added to an issue in Backlog.
By linking Backlog and Chatwork, you can prevent missing comments and make task management easier.
This allows the entire team to tackle tasks smoothly, significantly improving efficiency.
As you can see from this article, there are no complicated settings in Yoom.
We could only introduce some templates, but there are plenty available, so please make use of them.
Try Yoom's free plan and work comfortably on your tasks.

Chatworkを活用した自動化例

ワークフローで申請が承認されたらChatworkに通知する

Garoonやジョブカン経費精算・ワークフローなどで申請が承認されたらChatworkに自動で通知します。

Web会議が終了したら文字起こししてChatworkに通知する

Google MeetやZoomでWeb会議が終了したら、文字起こししてChatworkに自動で通知します。

フォームが送信されたらChatworkに通知する

Googleフォームなどで回答が送信されたことをChatworkに自動で通知します。

BacklogとChatworkを連携するメリットと自動化例

BacklogとChatworkを連携することで、コメントの見逃し防止や、コメント共有の円滑化につながります。
わざわざBacklogを立ち上げて課題のコメントを確認をする手間を省きたいという人にオススメです。

1. コメントの見逃しを防ぐことができる

Backlogで課題にコメントが追加されたら、Chatworkに自動通知することができます。
この連携によって、Backlogのコメントを見逃すことなく、対応することができますよね。
また、新規で送られてきたメッセージ内容をBacklog上で確認しなくても、Chatworkで確認できるので便利ではないでしょうか。

さらに、リアルタイムで通知が送られてくるので、早急に対応できる点も大きなメリットです！

2. 業務の効率化につながる

Backlogの課題にコメントを追加した後、Chatworkにわざわざ通知するのは手間ですよね。
この連携を利用すれば、通知の手間を省けます。
忙しい日々の中で、連絡業務を自動化できるだけでも、業務の効率化につながるはずです。
例えば、通知作業を省いて空いた時間を、他の重要な業務に回すことで、効率化するのではないでしょうか。

3.課題の共有がスムーズになる

Backlogの課題にコメントが追加されたことをChatworkに自動通知することができれば、すぐに気づくことができますよね。
コメントの内容もChatworkを通してチーム内で共有できるので、チーム全体での情報共有がスムーズになるのではないでしょうか。
また、後で連絡しようと思っていて、そのまま忘れることも防げるので便利ですね。

まとめ

本記事では「Backlogで課題にコメントが追加されたらChatworkに通知する」方法をご紹介しました。
BacklogとChatworkを連携することによって、コメントの見逃しを防ぐことができたり、課題管理が楽になったりするはずです。
また、チーム全体にスムーズにコメントを共有することもできます。
本記事で解説したようにYoomを利用すれば、自動化の導入に難しい設定は一切ありません。
また、Yoomにはテンプレートが豊富にあるので、ぜひ活用してみてください。
Yoomのフリープランを使って、快適に業務に取り組みましょう！