Are you struggling with time-consuming tasks like responding to inquiries or manually checking messages on Slack? Many businesses face these challenges, and it can be overwhelming to create response messages or review them every time a new message is received on Slack.
Imagine having an automated flow that generates answers to the messages using Gemini as soon as an inquiry is received on Slack. If you're looking to handle inquiries more efficiently and free up time for other tasks, Slack and Gemini integration is the perfect solution. While this might sound difficult, there's an easy way to connect these two applications without any technical knowledge or coding.
In this article, we'll walk you through what you can do with Gemini Slack integration and show you how to set up an AI-powered chatbot by integrating the two :)
Meet Yoom: No-Code Automation
Yoom is a next-generation no-code automation that lets you connect and automate tasks between your favorite apps. Connecting different apps can be challenging for non-engineers, but Yoom makes automation accessible to everyone.
🌐 Connect with apps like Gemini, Slack, and more.
📖 Use automation templates - no technical setup required
📈 Boost productivity and reduce human errors
You don't need to go through a complex setup and IT jargon, you can build your automation workflows with just a few clicks :) It's designed for those who want to streamline their daily work and save hours of time and stress from repetitive work.
■Overview The workflow "Receive inquiries on Slack and reply by generating text with Gemini" aims to improve the efficiency of customer support operations. Gemini automatically generates appropriate reply text for inquiries received on Slack, ensuring quick and consistent responses. By utilizing this integration, you can reduce the burden of support operations while enhancing customer satisfaction.
■Recommended for ・Individuals using Slack as a customer support tool ・Those who have implemented Gemini and want to incorporate automated reply functionality into their operations ・Business owners who want to improve the quality and speed of inquiry responses using AI ・Administrators who want to streamline support operations and reduce the burden on their team
■Notes ・Integrate Slack and Gemini with Yoom respectively. ・You can select trigger intervals of 5 minutes, 10 minutes, 15 minutes, 30 minutes, or 60 minutes. ・Please note that the shortest trigger interval varies depending on the plan.
Integrating Slack with Gemini, you can unlock a variety of automation options, seamlessly connecting Slack data with Gemini. Here are some practical, ready-to-use templates that you can try out. Just click on the "TryIt" button to get started quickly!
Generate a Response with Gemini When a Query is Received in Slack
Perfect for businesses using Slack as a customer support tool. This integration allows you to automatically generate AI-powered resposnes in Gemini as soon as a query chat is received in Slack. This automation can enhance both the speed and the quality of your responses, making your customer support process more efficient.
When an inquiry is received on Slack, generate a response using Gemini and reply.
■Overview The workflow "Receive inquiries on Slack and reply by generating text with Gemini" aims to improve the efficiency of customer support operations. Gemini automatically generates appropriate reply text for inquiries received on Slack, ensuring quick and consistent responses. By utilizing this integration, you can reduce the burden of support operations while enhancing customer satisfaction.
■Recommended for ・Individuals using Slack as a customer support tool ・Those who have implemented Gemini and want to incorporate automated reply functionality into their operations ・Business owners who want to improve the quality and speed of inquiry responses using AI ・Administrators who want to streamline support operations and reduce the burden on their team
■Notes ・Integrate Slack and Gemini with Yoom respectively. ・You can select trigger intervals of 5 minutes, 10 minutes, 15 minutes, 30 minutes, or 60 minutes. ・Please note that the shortest trigger interval varies depending on the plan.
Analyze Slack Posts with Gemini and Send Warnings for Inappropriate Remarks
Recommended for Slack administrators and IT teams who monitor and analyze posts for inappropriate content. With Gemini, you can automatically detect these messages and send alerts, helping maintain a positive communication environment.
Analyze Slack post messages with Gemini and send warnings for inappropriate remarks.
■Overview The 'Analyze Slack post messages with Gemini and send warning messages for inappropriate remarks' workflow is an automated means to keep communication within the team healthy. By utilizing Gemini's advanced analysis capabilities, it monitors Slack messages in real-time. When problematic remarks are detected, it automatically sends warning messages, enabling prompt responses.
■Recommended for ・Administrators who use Slack regularly and want to improve communication quality ・IT personnel who want to automate message monitoring and analysis in conjunction with Gemini ・HR personnel at companies who want to prevent inappropriate remarks within the team ・SME managers who want to efficiently manage communication within the team
■Cautions ・Please link each of Slack and Gemini with Yoom. ・Triggers can be set to intervals of 5, 10, 15, 30, or 60 minutes. ・Please note that the shortest trigger interval varies depending on the plan.
Automatically summarize the Slack messages and add them to Notion whenever your database is updated. This setup can reduce administrative work, helping you stay organized.
🚀 Let's Create a Slack and Gemini Integration Flow
Let's walk through how to set up a flow to get Gemini responses in Slack.
⏱️ Setup time: 10 minutes
🔧 What You’ll Need
A free Yoom account
Access to Gemini & Slack
If you don’t have a Yoom account yet, register now from thisregistration form!
When an inquiry is received on Slack, generate a response using Gemini and reply.
■Overview The workflow "Receive inquiries on Slack and reply by generating text with Gemini" aims to improve the efficiency of customer support operations. Gemini automatically generates appropriate reply text for inquiries received on Slack, ensuring quick and consistent responses. By utilizing this integration, you can reduce the burden of support operations while enhancing customer satisfaction.
■Recommended for ・Individuals using Slack as a customer support tool ・Those who have implemented Gemini and want to incorporate automated reply functionality into their operations ・Business owners who want to improve the quality and speed of inquiry responses using AI ・Administrators who want to streamline support operations and reduce the burden on their team
■Notes ・Integrate Slack and Gemini with Yoom respectively. ・You can select trigger intervals of 5 minutes, 10 minutes, 15 minutes, 30 minutes, or 60 minutes. ・Please note that the shortest trigger interval varies depending on the plan.
After logging into Yoom, go to "My Apps" from the left side menu, and click the "+ Add" button.
Connect Slack
Search for "Slack" from the app list and select it.
Select the Slack workspace and the channel where messages should be posted. Click "Allow" to grant permissions and complete the integration.
📚 Reference: For more detailed steps on how to connect Slack, refer tothis guide.
Connect Gemini
Similarly, go to "My Apps" from the left menu, and click the "+ Add" button.
Search for "Gemini" and click on it to connect the app.
Enter the account name. Use a name that's easy to recognize, such as your company name or the person responsible for the account.
To get your access token, go to the Gemini API acquisition page. Review the content and agree to the terms by checking the box. Click the "Continue" button at the bottom right.
Click on the "Get API key" button.
Click on "Create an API key".
Your new API key will appear. Copy it. Return to Yoom, and paste the copied API key into the access token field.
Once all the required fields are filled in, click "Add" to complete registration.
Step 2: Copy the Template
Click the "Try It" button to copy the pre-built template into your project.
When an inquiry is received on Slack, generate a response using Gemini and reply.
■Overview The workflow "Receive inquiries on Slack and reply by generating text with Gemini" aims to improve the efficiency of customer support operations. Gemini automatically generates appropriate reply text for inquiries received on Slack, ensuring quick and consistent responses. By utilizing this integration, you can reduce the burden of support operations while enhancing customer satisfaction.
■Recommended for ・Individuals using Slack as a customer support tool ・Those who have implemented Gemini and want to incorporate automated reply functionality into their operations ・Business owners who want to improve the quality and speed of inquiry responses using AI ・Administrators who want to streamline support operations and reduce the burden on their team
■Notes ・Integrate Slack and Gemini with Yoom respectively. ・You can select trigger intervals of 5 minutes, 10 minutes, 15 minutes, 30 minutes, or 60 minutes. ・Please note that the shortest trigger interval varies depending on the plan.
Click "OK" and give the Flowbot a name to recognize.
This template will be copied to your “My Project”.
Step 3: Set Up Slack Trigger
We will set up a Flowbot that runs when a message is posted on Slack.
Click on the action labeled "When a new message is posted to the channel".
Give your trigger a name (optional). Check that your account is selected, and click "Next".
Set your trigger interval (frequency of sync) to how frequently Yoom checks Slack for updates. It can be set to 5 minutes, 10 minutes, 15 minutes, 30 minutes, or 60 minutes. We recommend setting the trigger to the shortest activation interval available for your plan.
⚠️ Note: The trigger interval varies depending on your Yoomplan. Be sure to check your current plan’s limit.
Then, select the Channel ID (where Yoom checks for updates) from the displayed options.
Once set up, send a test message in the specified Slack channel and click "Test". If successful, you will see the retrieved value get updated as below.
Then click "Save".
Step 4: Create a Response with Gemini
Next, let's set up Gemini action to generate a response to the message posted on Slack.
Click "Generate Content".
Give your action a title (optional).
Check that your Gemini account is selected, then click "Next".
Next, we enter the required fields.
Model
Select the Gemini model you want to use.
Prompt
Fill this field out based on the provided example below.
Include specific instructions on how you'd like Gemini to generate responses.
Since you want to generate an answer based on the message posted on Slack, select "Message Text" from the previous action. This allows Gemini to automatically use the Slack message without needing to set it manually each time.
📚 Reference: For more details on retrieved values and how to set them up, see theguide here.
Check the annotation and enter the "System Instruction" based on the example input provided below.
Once the setup is complete, click "Test". If successful, Gemini will automatically generate a response to the test message you sent earlier on Slack.
Then click "Save".
Step 5: Send the Generated Response in Slack
Finally, let's set up an action to send the generated response in Slack.
Click "Send Message to Thread".
Give your action a title (optional).
Check that your account info is selected, and click "Next".
Then, we enter the required fields.
Destination Channel ID:
Specify which channel you want to post your generated responses.
You can select from the displayed options.
Timestamp:
This is pre-configured. You can leave it as it is.
Message:
Select "Generated Content" from the Gemini action's retrieved value.
By setting it up as shown below, you can automatically send the response created with Gemini to the specified Slack channel.
Once the setup is complete, run a test. If you receive the message in Slack, then the test is a success :)
Make sure to save your settings.
Step 6: Activate the Flowbot
Toggle the "Trigger On" button to activate your flow!
Check if the Flowbot you set up is working properly.
That’s it! 🎉
Your Flowbot is complete!
🔁 Want to Link Gemini Data to Slack Instead?
You can also go the other way around, send Gemini data to Slack.
Summarize Meeting Minutes with Gemini and Notify via Slack
Perfect for busy professionals who spend time creating and sharing meeting minutes. This flow automatically summarizes meeting minutes added to your database and shares them through Slack. This automation can help streamline team communication and save your time :)
Summarize the minutes added to the database with Gemini and notify on Slack.
■Overview The flow 'Summarize meeting minutes added to the database using Gemini and notify Slack' is a business workflow designed to streamline the management of meeting minutes after meetings. It allows for smooth sharing of meeting minutes across the entire team, reducing the hassle of information sharing.
■Recommended for - Business people who are spending too much time creating and sharing meeting minutes - Those who want to use Slack to streamline communication within the team - IT personnel in companies aiming to improve efficiency by introducing AI and automation tools - Those who want to integrate multiple SaaS apps to streamline workflows - Project managers who want to summarize meeting minutes concisely and share them with the entire team
■Notes - Please integrate both Gemini and Slack with Yoom.
Summarize Data with Gemini and Record in Notion When a Page is Created
Perfect for those who want to ensure accuracy and prevent manual entry errors. This automation summarizes data with Gemini and automatically records it to Notion, making your workflow smoother and more efficient :)
💡 Other Automation Examples Using Slack and Gemini
By integrating Slack and Gemini, you can automate a variety of tasks beyond just handling inquiries and analyzing messages. Here are some more examples you can explore for your next automation!
Slack Automation Examples
When you integrate Yoom with Slack, you can connect with other SaaS applications to receive notifications in Slack. This is perfect for staying up to date without switching between platforms :) You can also build a Flowbot to start automatically when a message is sent to Slack.
Analyze Slack post messages with Gemini and send warnings for inappropriate remarks.
■Overview The 'Analyze Slack post messages with Gemini and send warning messages for inappropriate remarks' workflow is an automated means to keep communication within the team healthy. By utilizing Gemini's advanced analysis capabilities, it monitors Slack messages in real-time. When problematic remarks are detected, it automatically sends warning messages, enabling prompt responses.
■Recommended for ・Administrators who use Slack regularly and want to improve communication quality ・IT personnel who want to automate message monitoring and analysis in conjunction with Gemini ・HR personnel at companies who want to prevent inappropriate remarks within the team ・SME managers who want to efficiently manage communication within the team
■Cautions ・Please link each of Slack and Gemini with Yoom. ・Triggers can be set to intervals of 5, 10, 15, 30, or 60 minutes. ・Please note that the shortest trigger interval varies depending on the plan.
■Overview The workflow 'Create a Zoom meeting based on form information and notify on Slack' streamlines the process of scheduling meetings. After creation, notifications are automatically sent, making it effective for information sharing.
■Recommended for ・Those who frequently hold online meetings using Zoom ・Those who collect participant information and agendas using forms but find manual meeting creation and notifications cumbersome ・Those who want to set up meetings quickly and share information promptly with all participants ・Those who use Slack as a communication tool ・Those who use Slack daily and want to quickly share meeting schedules
■Notes ・Please integrate Yoom with both Zoom and Slack.
■Overview The "Summarize meeting content and post to Slack after Google Meet ends" flow is a business workflow that streamlines the recording and sharing of online meetings. When a meeting on Google Meet ends, Yoom automatically transcribes the meeting audio into text, generates a summary using AI, and automatically posts the content to a designated Slack channel. This allows the meeting content to be easily shared with the entire team, preventing information leaks and duplication.
■Recommended for ・Business professionals who frequently use Google Meet and find it cumbersome to share meeting content ・Managers who want to facilitate smooth information sharing within the team using Slack ・Employees who do not want to spend time creating minutes after meetings ・Companies looking to improve communication efficiency in a remote work environment ・Those who want to achieve centralized information management and enhance team productivity
■Notes ・Please integrate Yoom with both Google Meet and Slack. ・Triggers can be set to activate at intervals of 5, 10, 15, 30, or 60 minutes. ・Please note that the shortest activation interval varies depending on the plan. ・The AI operations for OCR or transcribing audio are available only in the Team Plan and Success Plan. For Free Plan and Mini Plan, the operations set in the flow bot will result in an error, so please be aware. ・Paid plans such as Team Plan and Success Plan offer a 2-week free trial. During the free trial, you can use restricted apps and AI features (operations).
■Overview The 'Notify the team on LINE when a message is received on Slack' workflow is a business workflow that automates information sharing between different communication tools. With this integration, efficiently utilize different tools and achieve smooth communication.
■Recommended for: - Teams using both Slack and LINE but finding information sharing cumbersome - Individuals wanting to automate notifications between different communication tools - Project managers wishing to quickly convey important messages to the team - Management staff wanting to reduce workload from manual notification tasks
■Notes - Please link both Slack and the official LINE account to Yoom. - The trigger activation interval can be selected at 5, 10, 15, 30, or 60 minutes. - Please note that the shortest activation interval varies depending on the plan.
■Overview The "Notify Slack when an event is updated in Google Calendar" flow is a business workflow that streamlines schedule management and team communication. This ensures that when there are changes or additions to the schedule, the entire team is informed, preventing missed confirmations and miscommunications, and supporting smooth business operations.
■Recommended for ・Those who use Google Calendar regularly and want to streamline schedule management ・Team leaders who have already implemented Slack and want to automate information sharing ・IT personnel who find manual notifications for schedule updates cumbersome ・Executives or managers who want to share the latest schedule in real-time with the entire team ・Companies that want to enhance communication transparency through workflow automation
■Notes ・Please integrate both Google Calendar and Slack with Yoom. ・Triggers can be set to activate at intervals of 5, 10, 15, 30, or 60 minutes. ・Please note that the shortest activation interval varies depending on the plan.
When you integrate Yoom with Gemini, you can automate content generation. For example, you can create an AI-powered chatbot by integrating Gemini with chat tools, or automatically store the generated content by integrating Gemini with database tools.
Analyze LINE post messages with Gemini and send a warning message for inappropriate remarks.
■Overview In this workflow, Gemini automatically analyzes messages posted on LINE and sends a warning message if it determines that they are inappropriate. This automation allows you to maintain the quality of communication without extra effort. By using Yoom, you can easily connect applications without the need for programming.
■Recommended for - Team leaders utilizing LINE as a business chat - HR personnel looking to maintain a healthy communication environment - Executives looking to prevent troubles caused by inappropriate statements - Managers struggling to manage a large number of messages - Companies working to improve the quality of communication
■Notes - Please connect LINE, Gemini, and Yoom together. - The branching feature is available in the Mini Plan and above. Operations configured with a FlowBot on the Free Plan will result in an error, so please be aware. - Paid plans such as the Mini Plan offer a 2-week free trial. During the free trial, you can use restricted apps and operations.
■Overview The "Analyze Google Form Content with Gemini and Add to Notion" workflow is an automation process for efficiently utilizing collected form data. It reduces the effort of data processing and enables faster decision-making.
■Recommended for - Those who collect feedback from customers or teams using Google Forms. - Individuals who want to efficiently analyze large amounts of text data collected via forms. - Business persons wishing to perform text analysis easily even without specialized data analysis knowledge. - Those who want to use Gemini's AI features to identify data trends and key points. - Team leaders or project managers who use Notion to organize and share information. - Individuals who want to automatically add analysis results to Notion to facilitate information sharing across the team. - Business owners or managers aiming to streamline operations and improve productivity. - Those who wish to automate manual data processing to save time and effort. - Individuals who want to connect multiple SaaS apps to build an integrated business workflow. - Those aiming to achieve a unified business process using Yoom."
■Cautions - Connect Google Forms, Gemini, and Notion with Yoom respectively. - Please refer to the link below for obtaining responses when using Google Forms as a trigger. https://intercom.help/yoom/ja/articles/6807133 - The trigger activation interval can be selected as 5, 10, 15, 30, or 60 minutes. - Note that the shortest activation interval varies by plan.
■Overview Are you overwhelmed with handling inquiries and sharing information in Microsoft Teams, and finding it time-consuming to review posts and craft appropriate responses? Handling everything manually not only takes time but can also lead to inconsistent response quality. By leveraging this workflow, Gemini automatically analyzes messages posted to Microsoft Teams and posts the generated response to the channel, helping resolve these communication challenges.
■Who we recommend this template for ・Those who want to streamline inquiry handling in Microsoft Teams and shorten the time to reply ・Team leaders who want Gemini to summarize discussions and information in specific internal channels and use them as knowledge ・Those who want to incorporate generative AI into their operations to eliminate manual effort in gathering information and creating responses
■Notes ・Please connect Yoom with both Microsoft Teams and Gemini. ・Microsoft 365 (formerly Office 365) has consumer plans and commercial plans (Microsoft 365 Business). If you are not subscribed to a commercial plan, authentication may fail. ・You can select a trigger interval of 5, 10, 15, 30, or 60 minutes. ・The minimum trigger interval varies by plan, so please be aware.
■Overview The 'Automatically generate a response with Gemini when there is an inquiry on Chatwork and reply' workflow aims to improve the efficiency of handling inquiries. It uses Gemini's AI features to automatically generate appropriate responses to inquiries received on Chatwork and reply swiftly. This enables improved response speed and consistent reply content.
■Recommended for: - Support personnel managing customer inquiries using Chatwork - Team leaders looking to streamline inquiry handling and standardize reply content - IT personnel seeking to achieve fast and efficient automated responses using AI - Business owners wanting to reduce the load of support tasks and focus on more advanced responses - Those who need to handle a large number of inquiries and find manual replies time-consuming
■Notes - Please integrate Yoom with both Chatwork and Gemini. - Branching is a feature (operation) available with the mini plan or higher. Operations set in the free plan flow bot will result in an error, so please be careful. - Paid plans like the mini plan offer a 2-week free trial. During the free trial, you can use apps and features (operations) subject to restrictions.
■Overview The flow 'When an email is received in Gmail, categorize its importance in Gemini and assign it to a responsible person' aims to streamline email management workflows.
■Recommended for ・Business professionals who use Gmail regularly and spend a lot of time processing emails ・Team leaders who are uncertain about judging email importance and seek efficient task allocation ・IT personnel looking to advance automation in their operations using Gemini ・Small business owners aiming to improve the speed and quality of email responses ・Customer support teams facing challenges in distributing email responses among multiple personnel
■Notes ・Please integrate Gmail and Gemini with Yoom. ・'Switch destination' is a feature (operation) available in the Mini Plan or higher. In the case of the Free Plan, the operation of the flow bot set will result in an error, so please be careful. ・Paid plans like the Mini Plan offer a 2-week free trial. During the free trial, you can use restricted apps and features (operations). ・Triggers can be set to activate at intervals of 5, 10, 15, 30, or 60 minutes. ・Please note that the shortest activation interval varies depending on the plan.
Now you know how to create a chatbot by integrating Slack and Gemini. By setting up this integration, your company and teams can boost productivity with automated responses, reducing the time and effort needed to handle inquiries. Best of all, no special knowledge is needed, and anyone can easily set it up! Ready to simplify your workflows? Sign up for Yoom and try it today!
I worked as a customer support representative at a web marketing company for about three years. I spent a lot of time managing customer information and internal data, which was quite challenging until I discovered Yoom. I strongly feel that I wish I had encountered Yoom, which is easy to use even without programming knowledge, much earlier. I hope it can be of assistance to others who are struggling with similar efficiency issues in their work!
