■Overview
The "Receive inquiries on Slack and generate responses with Gemini" workflow is designed to streamline customer support operations.
When an inquiry is received on Slack, Gemini automatically generates an appropriate response, ensuring quick and consistent replies.
By utilizing this integration, you can reduce the burden of support tasks while enhancing customer satisfaction.
■Recommended for
■Benefits of using this template
By automatically generating responses with Gemini when inquiries are received on Slack, you can streamline customer support.
Gemini generates consistent responses to inquiries, improving the quality of customer interactions.
Automation helps prevent human errors in customer support, enhancing customer satisfaction.


When a message is posted to a channel
When a file is posted to a channel
When a message is posted to a channel (Webhook)
When a reaction is added to a message (Webhook)
When a user is mentioned in a channel
When a message containing specified text is posted to a channel
When your Slack app is mentioned (Webhook)
When mentioned in a channel (multiple users)
When a message containing specified text is posted to a channel (Regular expression)
When a new channel is created (Webhook)
When a message is posted in a thread (Webhook)
When mentioned in a channel (multiple users & user groups)
Generate Content
Upload File
Generate Content (Use File)
Generate Content (URL Context)
Generate Content (Google Search)
Send a message to a channel
Send a direct message
Send a file (Support ends on 11/12)
Get user IDs in a channel
Create a channel
Invite members to a channel
List user groups
Send a message to a thread
Archive a channel
Get messages in a thread
Get a List of Public Channels
Remove a Member from a Private Channel
Search User by Email
Generate Content
Upload File
Generate Content (Use File)
Generate Content (URL Context)
Generate Content (Google Search)
When a message is posted to a channel
When a file is posted to a channel
When a message is posted to a channel (Webhook)
When a reaction is added to a message (Webhook)
When a user is mentioned in a channel
When a message containing specified text is posted to a channel
When your Slack app is mentioned (Webhook)
When mentioned in a channel (multiple users)
When a message containing specified text is posted to a channel (Regular expression)
When a new channel is created (Webhook)
When a message is posted in a thread (Webhook)
When mentioned in a channel (multiple users & user groups)
Send a message to a channel
Send a direct message
Send a file (Support ends on 11/12)
Get user IDs in a channel
Create a channel
Invite members to a channel
List user groups
Send a message to a thread
Archive a channel
Get messages in a thread
Get a List of Public Channels
Remove a Member from a Private Channel
Search User by Email
Retrieve user information
Get a Specific Message
Get Message Permalink
Delete Message
List users in a user group
Get reactions for a specific message
Create User Group
Send a file to a thread (support ended on 11/12)
Get channel message history
Send a message to a channel with attachments