When an inquiry is received on Slack, generate a response using Gemini and reply.

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■Overview

The "Receive inquiries on Slack and generate responses with Gemini" workflow is designed to streamline customer support operations.
When an inquiry is received on Slack, Gemini automatically generates an appropriate response, ensuring quick and consistent replies.
By utilizing this integration, you can reduce the burden of support tasks while enhancing customer satisfaction.

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■Recommended for

Those who use Slack as a customer support tool
Those who have implemented Gemini and want to incorporate automated response features into their operations
Business owners who want to improve the quality and speed of inquiry responses using AI
Administrators who aim to streamline support operations and reduce the team's workload

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■Benefits of using this template

By automatically generating responses with Gemini when inquiries are received on Slack, you can streamline customer support.
Gemini generates consistent responses to inquiries, improving the quality of customer interactions.
Automation helps prevent human errors in customer support, enhancing customer satisfaction.

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About the Apps You Use

Slack

Yoom allows you to utilize Slack's API without any coding. By integrating Yoom with Slack, you can freely connect various SaaS with Slack and receive all kinds of notifications on Slack. Additionally, it is possible to trigger a bot when a message is sent to Slack.

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Slack

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Gemini

Yoom allows integration with Gemini's API without any coding. You can use Gemini via API to automatically generate content at various times. It is possible to create AI chatbots by integrating with chat tools or automatically store text generated by Gemini by integrating with database services.

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