When you receive an inquiry email in Gmail, generate a response using ChatGPT, convert it to PDF, and reply.

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■Overview
The workflow "Generate responses with ChatGPT when inquiry emails are received in Gmail and reply after converting them to PDF" is a business workflow that automates customer inquiry handling. By using emails received in Gmail as a trigger, ChatGPT creates appropriate responses, converts them into PDF format, and automatically replies, enabling efficient support.

■Recommended for

  • Support staff who primarily use Gmail and spend a lot of time handling inquiries
  • Companies considering automating inquiry handling using ChatGPT
  • Teams with business processes that require responses in PDF format
  • Executives who want to simultaneously improve customer service quality and operational efficiency
  • IT personnel aiming for further automation by incorporating AI and RPA into business flows

■Benefits of using this template

  • Efficiency in inquiry handling: Automatically generating and replying to responses after receiving them in Gmail improves the speed of customer response.
  • Operational efficiency: Automatic response generation and PDF conversion by ChatGPT reduce manual work time.
  • Consistent responses: AI provides standardized responses, maintaining uniform quality in customer service.
  • Professional impression: Replying in PDF format appeals to customers with reliability and professionalism.
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At Yoom, it is possible to automate various tasks by integrating with the ChatGPT API without any coding. For example, you can enable direct conversations with ChatGPT from chat tools like Slack or Chatwork, and easily integrate ChatGPT with other SaaS platforms without coding. ChatGPT can be utilized for various purposes such as summarizing meeting minutes, extracting text from email content, and creating product descriptions.
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