Automatically classify inquiry content with ChatGPT and notify the appropriate channel in Slack.

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  3. Automatically classify inquiry content with ChatGPT and notify the appropriate channel in Slack.
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◼️Overview‍

When an inquiry email is received, ChatGPT is used to automatically classify the inquiry content and notify the appropriate Slack channel.

This enables a quick response to inquiries.

‍

◼️Setup Instructions‍

1. Set up an email trigger that activates the flow bot when an inquiry email is received.

2. Configure the inquiry email address to forward to the email address set in Yoom.

3. Use ChatGPT's "Converse" action to extract and automatically classify the inquiry content from the email body.

4. Appropriately configure the message content. Set switching conditions with command operations.

5. Set the items you want to sort emails by based on ChatGPT's response content.

6. For each item, configure the channel ID and message content for the Slack "Send a message to channel" action.‍

‍

◼️Notes‍

・Integrate ChatGPT, Slack, and Yoom.

・Depending on the inquiry content, special processing or assignment to a person in charge may be necessary, so you can add flows to accommodate this.

・Using ChatGPT or OpenAI's API may incur costs payable to OpenAI. Please check OpenAI's official website for details.

・"Switch destination" is a feature (operation) available with the Mini Plan or higher. For the Free Plan, the operation set in the flow bot will result in an error, so please be careful.

・Paid plans like the Mini Plan offer a two-week free trial. During the free trial, you can use restricted apps and features (operations).

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