◼️Overview
When an inquiry email is received, ChatGPT is used to automatically classify the inquiry content and notify the appropriate Slack channel.
This enables a quick response to inquiries.
◼️Setup Instructions
1. Set up an email trigger that activates the flow bot when an inquiry email is received.
2. Configure the inquiry email address to forward to the email address set in Yoom.
3. Use ChatGPT's "Converse" action to extract and automatically classify the inquiry content from the email body.
4. Appropriately configure the message content. Set switching conditions with command operations.
5. Set the items you want to sort emails by based on ChatGPT's response content.
6. For each item, configure the channel ID and message content for the Slack "Send a message to channel" action.
◼️Notes
・Integrate ChatGPT, Slack, and Yoom.
・Depending on the inquiry content, special processing or assignment to a person in charge may be necessary, so you can add flows to accommodate this.
・Using ChatGPT or OpenAI's API may incur costs payable to OpenAI. Please check OpenAI's official website for details.
・"Switch destination" is a feature (operation) available with the Mini Plan or higher. For the Free Plan, the operation set in the flow bot will result in an error, so please be careful.
・Paid plans like the Mini Plan offer a two-week free trial. During the free trial, you can use restricted apps and features (operations).
When a message is posted to a channel
When a file is posted to a channel
When a message is posted to a channel (Webhook)
When a reaction is added to a message (Webhook)
When a user is mentioned in a channel
When a message containing specified text is posted to a channel
When your Slack app is mentioned (Webhook)
When mentioned in a channel (multiple users)
When a message containing specified text is posted to a channel (Regular expression)
When a new channel is created (Webhook)
When a message is posted in a thread (Webhook)
When mentioned in a channel (multiple users & user groups)
Generate Text
Generate Text (Image Attachment)
Generate Text (Advanced)
Generate Text (Web Search)
Generate Text from Image URL
Send a message to a channel
Send a direct message
Send a file (Support ends on 11/12)
Get user IDs in a channel
Create a channel
Invite members to a channel
List user groups
Send a message to a thread
Archive a channel
Get messages in a thread
Get a List of Public Channels
Remove a Member from a Private Channel
Search User by Email
Generate TextGenerate Text (Image Attachment)Generate Text (Advanced)Generate Text (Web Search)Generate Text from Image URL
When a message is posted to a channelWhen a file is posted to a channelWhen a message is posted to a channel (Webhook)When a reaction is added to a message (Webhook)When a user is mentioned in a channelWhen a message containing specified text is posted to a channelWhen your Slack app is mentioned (Webhook)When mentioned in a channel (multiple users)When a message containing specified text is posted to a channel (Regular expression)When a new channel is created (Webhook)When a message is posted in a thread (Webhook)When mentioned in a channel (multiple users & user groups)
Send a message to a channelSend a direct messageSend a file (Support ends on 11/12)Get user IDs in a channelCreate a channelInvite members to a channelList user groupsSend a message to a threadArchive a channelGet messages in a threadGet a List of Public ChannelsRemove a Member from a Private ChannelSearch User by EmailRetrieve user informationGet a Specific MessageGet Message PermalinkDelete MessageList users in a user groupGet reactions for a specific messageCreate User GroupSend a file to a thread (support ended on 11/12)Get channel message historySend a message to a channel with attachments
