Automatically classify inquiry content with ChatGPT and notify the appropriate channel in Slack.
Automatically classify inquiry content with ChatGPT and notify the appropriate channel in Slack.
Launch this workflow to connect
ChatGPT &
Slack
!
◼️Overview
When an inquiry email is received, ChatGPT is used to automatically classify the inquiry content and notify the appropriate Slack channel.
This enables a quick response to inquiries.
◼️Setup Instructions
1. Set up an email trigger that activates the flow bot when an inquiry email is received.
2. Configure the inquiry email address to forward to the email address set in Yoom.
3. Use ChatGPT's "Converse" action to extract and automatically classify the inquiry content from the email body.
4. Appropriately configure the message content. Set switching conditions with command operations.
5. Set the items you want to sort emails by based on ChatGPT's response content.
6. For each item, configure the channel ID and message content for the Slack "Send a message to channel" action.
◼️Notes
・Integrate ChatGPT, Slack, and Yoom.
・Depending on the inquiry content, special processing or assignment to a person in charge may be necessary, so you can add flows to accommodate this.
・Using ChatGPT or OpenAI's API may incur costs payable to OpenAI. Please check OpenAI's official website for details.
・"Switch destination" is a feature (operation) available with the Mini Plan or higher. For the Free Plan, the operation set in the flow bot will result in an error, so please be careful.
・Paid plans like the Mini Plan offer a two-week free trial. During the free trial, you can use restricted apps and features (operations).
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About the Apps
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ChatGPT
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Templates using
Slack
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About the apps you use
ChatGPT
At Yoom, it is possible to automate various tasks by integrating with the ChatGPT API without any coding. For example, you can enable direct conversations with ChatGPT from chat tools like Slack or Chatwork, and easily integrate ChatGPT with other SaaS platforms without coding. ChatGPT can be utilized for various purposes such as summarizing meeting minutes, extracting text from email content, and creating product descriptions.
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Slack
Yoom allows you to utilize Slack's API without any coding. By integrating Yoom with Slack, you can freely connect various SaaS with Slack and receive all kinds of notifications on Slack. Additionally, it is possible to trigger a bot when a message is sent to Slack.
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No-Code API Actions
Executable API actions
Flowbot triggers
When a message is created in a thread
When a message is posted to a channel
When a file is posted to a channel
When a message is posted to a channel (Webhook)
When a reaction is added to a message (Webhook)
When a user is mentioned in a channel
When a message containing specified text is posted to a channel
When your Slack app is mentioned (Webhook)
When mentioned in a channel (multiple users)
When a message containing specified text is posted to a channel (Regular expression)
When a new channel is created (Webhook)
When a message is posted in a thread (Webhook)
When mentioned in a channel (multiple users & user groups)
When a reaction is removed from a message (Webhook)
Flowbot operations
Generate Text
Generate text (with image)
Generate Text (Advanced)
Generate Text (Web Search)
Generate Text from Image URL
Convert text to audio file
Retrieve model list
Create thread
Add message to thread
Convert audio file to text (file upload)
Send message to channel
Send direct message
Get member IDs in a channel
Create channel
Invite members to channel
Get user group list
Post message to thread
Archive channel
Flowbot triggers
When a message is created in a thread
Flowbot operations
Generate TextGenerate text (with image)Generate Text (Advanced)Generate Text (Web Search)Generate Text from Image URLConvert text to audio fileRetrieve model listCreate threadAdd message to threadConvert audio file to text (file upload)
Flowbot triggers
When a message is posted to a channelWhen a file is posted to a channelWhen a message is posted to a channel (Webhook)When a reaction is added to a message (Webhook)When a user is mentioned in a channelWhen a message containing specified text is posted to a channelWhen your Slack app is mentioned (Webhook)When mentioned in a channel (multiple users)When a message containing specified text is posted to a channel (Regular expression)When a new channel is created (Webhook)When a message is posted in a thread (Webhook)When mentioned in a channel (multiple users & user groups)When a reaction is removed from a message (Webhook)
Flowbot operations
Send message to channelSend direct messageGet member IDs in a channelCreate channelInvite members to channelGet user group listPost message to threadArchive channelGet messages in a threadList public channelsRemove a member from a private channelFind user by email addressGet user infoGet a specific messageGet message linkDelete messageGet users in a user groupGet reactions for a messageCreate a user groupList channel messagesSend a message to a channel with attachmentsList rows in a listCreate listUpdate listGet a specific list rowRemove list accessMore inspiration for you
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